
I found Trina online after some poor experiences with other mortgage brokers. She immediately called me and set up a time to listen to my situation. Trina empathised with me and offered her assistance, assuring me that I'd be successful in purchasing my first home. After experiencing so many set backs I initially didn't 100% believe this, but Trina was by my side every step of the way. Trina considered my circumstances and presented a few different loan options, including one with a very good deal. She explained all the terminology to me clearly and answered any questions I had, not only with professionalism, but with patience and kindness. After the initial pre-approval Trina checked in with me regularly to see how the house hunt was going. When I needed it, she provided advice on not just the financial side of things, but the whole process. Eventually I found a property and Trina continued to liaise with the bank and organise all the paperwork and loan documents. I didn't have to worry about navigating any of that, she took care of everything. When my property finally settled, Trina was there to celebrate. Buying my first home was a dream come true and I'm grateful to have Trina in my corner, both now and in the future.

