Trina's profile

Trina's reviews

  5  
Trina has 162 reviewsacross 50 different locations, showing 12.
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Trina's qualities as told by our client reviews: patient, well-prepared, reliable, clear communication, responsive, supportive, local expert.
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New Purchase review
An amazing experience
about 5 years ago
An amazing experience

I found Trina online after some poor experiences with other mortgage brokers. She immediately called me and set up a time to listen to my situation. Trina empathised with me and offered her assistance, assuring me that I'd be successful in purchasing my first home. After experiencing so many set backs I initially didn't 100% believe this, but Trina was by my side every step of the way. Trina considered my circumstances and presented a few different loan options, including one with a very good deal. She explained all the terminology to me clearly and answered any questions I had, not only with professionalism, but with patience and kindness. After the initial pre-approval Trina checked in with me regularly to see how the house hunt was going. When I needed it, she provided advice on not just the financial side of things, but the whole process. Eventually I found a property and Trina continued to liaise with the bank and organise all the paperwork and loan documents. I didn't have to worry about navigating any of that, she took care of everything. When my property finally settled, Trina was there to celebrate. Buying my first home was a dream come true and I'm grateful to have Trina in my corner, both now and in the future.

New Purchase review
Amazing to deal with
about 5 years ago
Amazing to deal with

Trina was so easy to work with She was fast reliable and knew her stuff Will be using her in the future Highly recommend

New Purchase review
Knowledgeable Reliable Efficient Diligence
about 5 years ago
Knowledgeable Reliable Efficient Diligence

Trina is an absolute pleasure to work with. Very knowledgeable on morgage products reliable and fantastic in talking you through the loan process .I throughly recommend contacting Trina for your next home loan.

New Purchase review
Professional, Warm and Efficient
about 5 years ago
Professional, Warm and Efficient

Trina has been helping us with our mortgages since about 1990. We recently bought an investment property and her work to secure the best deal and get the bank over the line in time and do so so with absolutely no stress was a credit to her dedication and professionalism. She was across the issues (both for the bank and for us as her client). We wouldn't dream of using anyone else.

New Purchase review
Consummate professional
over 5 years ago
Consummate professional

Trina has helped us purchase two properties, including our first home. She worked tirelessly over the Christmas break, and always made time to ensure all of our questions were answered. Trina is a true professional and we would highly recommend her.

New Purchase review
Helpful & Honest
over 5 years ago
Helpful & Honest

Trina assisted me with the purchase of my first home. Trina provided assistance and guidance with regard to my finances and was a major factor in securing the purchase. Further, Trina was an absolute delight to work with and made the process of purchasing my first home easy and stress free.

New Purchase review
Would recommend
over 5 years ago
Would recommend

Trina was knowledgeable, thorough and professional. I am very glad she was my broker. Would definitely go to Trina in the future for my mortgage needs

New Purchase review
Tireless mortgage broker
over 5 years ago
Tireless mortgage broker

We were referred to Trina by our conveyancer whilst we were selling our house and making an offer on another. We missed the first house but Trina gave us valuable insight into how much we could finance etc. By the time we found the "right" house our work circumstances had changed and Trina needed to look at non-traditional lenders for us at the last minute to avoid us losing our deposit. It took some doing but Trina chased it down and got us a very good deal in the circumstances. We were more than happy with Trina's service, her empathy and her professionalism. Would have no hesitation in recommending her to friends and family or anyone who needed honest advice and great service.

New Purchase review
Review of housing application with Trina Phillips
over 5 years ago
Review of housing application with Trina Phillips

Trina was knowledgeable and efficient we were under time pressure and Trina got the loan through within time at a great rate. Trina was available any time we needed to ask questions. I would definitely recommend Trina

New Purchase review
New Purchase - highly recommended
over 5 years ago
New Purchase - highly recommended

I cannot speak highly enough of Trina. She is very professional, has excellent communication skills and incredibly fast turnaround times. She did everything and more that was required to ensure I was able to purchase my property. Trina also was very patient and explained things thoroughly. 10/10 would recommend again.

New Purchase review
Knowledgable mortgage broker
over 5 years ago
Knowledgable mortgage broker

Trina made purchasing our dream home easy. She was thorough, efficient and helped us through the process with excellent communication. I would highly recommend her services.

New Purchase review
First rate Mortgage Broker
almost 6 years ago
First rate Mortgage Broker

Trina was very knowledgeable regarding mortgage products and lenders. She was a good communicator and promptly replied to our questions. Trina helped us navigate through what could have been a difficult process. On the basis of our experience with her we wouldn't hesitate to recommend her to anyone who is considering using these services.

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