Trina has recently assisted me with the purchase of my first home. Trina provided assistance and guidance with regard to my finances and was a major factor in securing the purchase. Further, Trina was an absolute delight to work with and made the process of purchasing my first home easy and stress free.
Trina has now been looking after my mortgage interests for over 20 years. She is easily the no. 1 mortgage broker in Australia, if not the world! Trina has saved my family many tens of thousands of dollars. What did I have to do to save? The simple answer is nothing, Trina does all the work. You see Trina prides herself on customer service, and this is where she is very different from the big banks and her competitors alike. She doesn’t need to try when providing a service, looking after her customer is intrinsic for Trina, it just happens naturally and it comes from her core. Trina is customer service first, mortgage broker second. And that’s not to underscore her current and relevant knowledge of mortgage products and the wider financial services industry. The maturity dates on fixed interest accounts are diarised, and Trina works for her customers to find which comparative products and financial institutions provide the most competitive terms for your individual circumstances. The preferred alternate approach of the big banks, and other smaller financial institutions is to let your fixed interest accounts roll over with them into higher variable interest terms versus other competitor products. When did your financial bank last call you to offer you reduced interest rate terms? That’s right, never! Don’t believe me about Trina’s attentiveness and customer service focus? Give her a call, and see for yourself. She is much more than a mortgage broker, I am happy to call Trina my friend. It’s reassuring knowing someone is always looking out for your best financial interests through the management of your mortgage arrangements.
We have used Trina’s services for many years and have always been impressed. She is very knowledgeable , finds the best outcomes for clients and and makes the process as simple, quick and efficient as possible. Trina provides excellent ongoing support and advice - she is always proactively looking out for her clients best interests and will come forward with opportunities to improve rates. We would always recommend Trina to anyone considering buying or refinancing.
Trina takes the hassle out of researching, sourcing and arranging finance. She remains across all the options in the market, even when they're changing quickly, and then arranges everything. When complexities arise - in our case significant delays by the vendor - she did all the work with the bank to keep things on track. We've engaged Trina before and several friends and colleagues have acted on our recommendation and had similarly excellent service.
In 2006, I was introduced to Trina. Trina is a passionate and skilled professional mortgage broker whom I have recommended to family and friends. Trina always puts the customer first. Her friendly disposition makes the end-to-end process seamless. Trina always responds to your queries promptly, whether by phone or by email and deals with obstacles at ease. I recommend that you entrust Trina to manage your next mortgage transaction.
Trina was recommended to me by a friend and ever since meeting Trina I have nothing but praise for her. She helped to make my first purchase effortless and has answered any of my questions over the years quickly regarding repayments, interest rates and protection of my investment. I have since recommended Trina to a friend and would do so again.
Trina's patient explaining and work to find the most appropriate loan for us was impressive and is most appreciated.
Trina Phillips has been our Mortgage Broker for many years, and has always worked above and beyond the call of duty with all of our projects. Trina is also now the Mortgage Broker of choice for many of our family & friends, and now even our daughter. Home and investment financing is a complex business, and if you are anything like us with extremely busy professional and personal lives, then you really need a trusted professional to properly navigate what can be choppy and unclear waters. You need Trina!
Trina helped me navigate and secure a loan and I would not have been able to research, compare and turn it around myself in the timeframe I had. I felt confident in the information Trina provided. Trina is the perfect mix of friendly and professional. I am very grateful for her assistance and continue to keep in touch. I would happily recommend Trina.
Trina has been my mortgage broker for the last 15 years, and I can heartily recommend her. She has facilitated loans across 5 of my properties in that time Trina is very capable, efficient and knowledgeable. She is also very friendly and caring, and a delight to deal with. If you would like to take as much of the stress out of obtaining a bank loan as possible, give Trina a call.
Trina is extremely knowledgeable and gives generously of her time and information.
Trina Phillips has assisted my family twice with an appropriate mortgage to fit each circumstance and I do not hesitate to recommend her personal and very professional assistance. Trina has so many options at her fingertips and explained so succinctly why she focused on 3 options to meet my particular requirements in the most recent interaction. She had a clear understanding of my motivation to refinace an aging investment loan (fundamentally to pay it off quickly and save money for my retirement). What a brilliant result she achieved.
