We purchased our apartment from Monica four years ago, so engaging her to sell it felt like a real full-circle moment. Our experience on the buying side was so positive that when it came time to sell, there was no hesitation. From the moment we engaged Monica, she was nothing short of excellent. She was incredibly engaged, open in her communication, genuinely excited, and so personable. It honestly felt like working with a trusted friend. We could tell straight away that she was just as invested in selling our property as we were. I think sometimes there can be a disconnect between how big and emotional selling a home is for the owner, versus agents who do this day in and day out. We never felt that with Monica. At no point did our sale feel like just another job or tick-the-box exercise. She really understood how important this decision was for us and treated it that way throughout the entire process. Her strategy was excellent. She assessed things day by day, adapting as the market shifted and pivoting where needed. Ultimately, her recommendation to proceed with an off-market sale was absolutely spot on. It saved us the stress of multiple open homes and an auction campaign, while also optimising our price from the outset. From the very first off-market inspection, Monica sold our apartment within three hours at a price that exceeded anything we realistically thought possible. More than the result itself, what stood out was the trust. Monica was truly on the journey with us. She acted in our best interests at every step and was transparent, honest and incredibly supportive throughout. We could not recommend Monica more highly, both for the outcome she achieved and for the way she works. If you’re looking for someone who is strategic, genuinely invested and someone you can completely trust, Monica is exceptional.
Monica Carollo
