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  4.9  
1040 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, local expert, supportive, well-prepared, responsive, clear communication.
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Landlord review
Great experience with friendly and professional service
over 1 year ago
Great experience with friendly and professional service

I've been very happy with the Biggin and Scott team - in particular Stephanie Cosgrave - throughout the process of listing my property for rent and finding suitable tenants. Stephanie was well-informed about the local market when we met in person at the property, and she has been very easy to communicate with via phone, email and text, kept me informed at each step of the process, and organised safety checks promptly at a time that suited me.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Reliable and Helpful
over 1 year ago
Reliable and Helpful

Steph, Brittny and Jordyn have professionally assisted me with my rental property and have made the process easy. I look forward to continue working with Biggin & Scott's team.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
We have been delighted with the experience we have had with Stephanie Cosgrave at Biggin and Scott.
over 1 year ago
We have been delighted with the experience we have had with Stephanie Cosgrave at Biggin and Scott.

We interviewed three agents and Stephanie Cosgrave at Biggin and Scott was our preferred agent. Stephanie and her team have surpassed our expectations due to their patient, professional and persistent approach to securing a high quality tenant at a rental towards the higher end of the market. We have appreciated the active communication via email, txt and in person. Stephanie also had good ideas about presenting the property and was able at short notice to secure high quality trades people to undertake some minor repairs and maintenance.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great customer service
over 1 year ago
Great customer service

Alanna was fantastic in managing the rental of my property. At all stages through the process she discussed with me any issues that arose, kept me continually updated as to the various OFI and guided me through the process to a positive outcome. Where an issue arose she was a strong advocate for my situation. At all times she was respectful, a great listener, decision maker and polite. For me it was a positive experience and wish to congratulate Alanna on her great customer service skills.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Top service from a top team
over 1 year ago
Top service from a top team

Biggin & Scott had been my agent for a number of years. Their service is great, their team is great. Harrison in particular, is always prompt, thorough, professional with all his work. I am very happy with the team and highly recommend B&S Richmond !

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Trustful and competent
over 1 year ago
Trustful and competent

Harrison is a fantastic agent. Super responsive and stays on top of everything.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Super efficient and super helpful
over 1 year ago
Super efficient and super helpful

Thanks so much to the team for guiding us through this process. First time leasing a property and it couldn't have been easier.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Re letting 25 Cutter St, Richmond
over 1 year ago
Re letting 25 Cutter St, Richmond

We found Mike Richardson attentive, courteous and most professional in all our dealings We have successfully completed the new lease with fresh tenants who commence next week

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Showing my gratitude by writing a review...!
almost 2 years ago
Showing my gratitude by writing a review...!

I find the agent Anna Skapetis who is the person I am dealing with efficient and professional. However, I find the Biggin and Scott processed a bit too complicated and the communication level between agency and client slow. This could be a result of reduced working days, as the response time is not satisfactory. Thank you.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Re-lease of property
almost 2 years ago
Re-lease of property

Everything was professionally handled, apart from some errors in the detail of the advertisement.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Professional Service
almost 2 years ago
Professional Service

The Property Management Team have been great since my initial contact to put my unit on full time rental. They met with me to discuss what I needed from them and then sourced a suitable tenant. Very happy with Alanna's professionalism.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
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