Trusting Alanna Maunder at Biggin & Scott with my property was one of the best decisions I have made. She made everything simple for me and did a fantastic job promoting the property and getting a tenant in. 10/10.
BigginScott Richmond
quick to find a suitable tenant for the property, and excellent communication throughout
BigginScott Richmond
The BigginScott guys are really easy to deal with. Quick and direct with communication. Keep things simple. Perfect for an out of state owner.
BigginScott Richmond
The Team at BigginScott were super easy to deal with, organized everything quickly.
BigginScott Richmond
Emily, my agent was so helpful. She was very personable and guided me through my first time buying an investment property. She made it easy. She was so good I used Biggin Scott to then be my leasing agent. Alannah, my leasing agent was also amazing, so they have a really good team.
BigginScott Richmond
Thomas at BigginScott is an absolute legend. He handled the whole process with ease and professionalism. He was quick to respond to any changes and kept me in the loop throughout the process. Highly recommend BigginScott for property management.
BigginScott Richmond
BigginScott Richmond have been wonderful to deal with in every way. Their professional knowledge, communication, and willingness to help me in any way they can, and so quickly, is fantastic and gives me so much peace of mind. They care, and understand, that I was not just renting out a house, it was my home with memories, and I wanted it to be treated with respect. They also have a wonderful collective of supportive trades people who can solve any problem and take all worries off your mind. I highly recommend this team of people.
BigginScott Richmond
They are all very experienced, professional and quick to respond. Thank you.
BigginScott Richmond
Professionalism and efficiency is of a high standard. Great communication from agents, keeping us informed and updated regularly. Always happy to provide information and advice about the current market and has taken care of our investment for many years.
BigginScott Richmond
Anna knows the rental market very well and offered very apt advice re market value of my property. Anna was able to secure a tenant almost straight away.
BigginScott Richmond
We have been using Biggin Scott as our Property Managers for 15 years and have found them to be excellent partners that we have been able to trust. We have lived overseas for the past 11 years and having the continuity of property manager has enabled us to rely on them to represent us, in our absence. In particular, Eva Chan has been with us the entire time and has always been professional and responsive. I would definitely recommend.
BigginScott Richmond
- I was after a secure long term tenant. After meeting the tenant, they viewed property on line and expressed desperation to property urgently. It appears that this tenant will not stay and I question the commitment of your agency in honouring my request of a suitable tenant. - your agency requested they advertise unit for 530 per week. We believed it was too high given the age of the unit and the agreed rental was to be 490 per week. Some how your agency signed a lease for 460 per week. We have requested feedback to get this resolved. I have had a phone call with an apology and ownership of the error from our property manager but still no response on what action for the shortfall. We have tried to request some response on 3 occasions. - difficulty in getting basic response for contact details of tenants to get gas/electrical testing done. Being told its my trades responsibility to gain entry. Numerous requests for tenant contact details with no response.
BigginScott Richmond
