Our profile

Our reviews

  4.9  
1040 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, reliable, local expert, supportive, well-prepared, responsive, clear communication.
Was this helpful?
Landlord review
Professional approach
about 1 year ago
Professional approach

After losing a long-term tenant, Kate was proactive to ensure we secured a well qualified new lessee in a professional and prompt manner.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Helpful and organised
about 1 year ago
Helpful and organised

Alanna was fantastic in getting our place ready for rent. She helped us organise all of the required checks, insurances and trades to get us online within two weeks. It was leased out after the first open and Alanna was super quick to process all of the applications and provide a recommendation

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Declining service
about 1 year ago
Declining service

Higher than average advertising and leasing costs + their efforts to secure a tenant felt like they were cruising. Knowing the end of lease date they procrastinated on going out to market and as a result lost 1 months rent.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Great service
about 1 year ago
Great service

My property manager was very prompt, professional, always available for any questions.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Excellent in all of the above
about 1 year ago
Excellent in all of the above

Accessible, cooperative, efficient

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Excellent Agent
about 1 year ago
Excellent Agent

Great experience with Kate at the Richmond office, great knowledge and professionalism - would recommend

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Excellent Experience
about 1 year ago
Excellent Experience

As an experienced landlord, I highly recommend Stephanie Cosgrave from BigginScott Richmond. Working with Stephanie has been an excellent experience from start to finish. Stephanie is consistently positive, responsive, and professional, with outstanding communication skills. I received regular and detailed updates throughout the leasing process, which kept me fully informed and reassured every step of the way. Stephanie and her team conducted all property openings with care and professionalism, showcasing a genuine commitment to achieving the best outcome. Stephanie's knowledge of the Hawthorn real estate market proved invaluable in securing great tenants quickly. It’s clear that my property is in very capable hands with BigginScott Richmond, and I have complete confidence knowing it’s being looked after by such a dedicated and experienced team. I would highly recommend BigginScott Richmond if you are a prospective landlord looking for a rental agent.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Harrison has-been fantastic managing agent
about 1 year ago
Harrison has-been fantastic managing agent

Harrison has been highly professional in communicating market knowledge and other necessary management skills.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Thank you for all your hard work
about 1 year ago
Thank you for all your hard work

Great customer service, thank you Krista!

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Exceptional Service
about 1 year ago
Exceptional Service

Stephanie Cosgrave from BigginScott Richmond was absolutely wonderful and a complete lifesaver for me whilst getting my apartment painted, new carpet and rented while I was in hospital. Stephanie's can do attitude and ability to be calm and reassuring is an absolute gift and shows her experience and dedication to her clients. Thank you Stephanie for your wonderful service and dedication.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Apartment was promptly rented
about 1 year ago
Apartment was promptly rented

Peggy Katsakis provided useful information on the appropriate rent for the property and quickly made arrangements for the property to be rented by the Biggin Scott rental team. However, there was some lack of communication after the property was leased and I was still receiving information stating that further inspections were taking place.

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
Landlord review
Excellent
about 1 year ago
Excellent

Very happy for their professional and experienced knowledge .

BigginScott Richmond

BigginScott Richmond

  4.9   (887 reviews)
97 - 108 of 1,040
© 2026 RateMyAgent