Pauline is very thorough in assisting us every step of the way for the purchase of our house, from the very start when we made an offer to the end when we received our keys! She is very accomodating, prompt, and has been a pleasure to deal with. Thank you Pauline!
Pauline Couanis
Wendy was brilliant, super helpful all the way through and responded quickly to all my questions. can't recommend enough.
Wendy Galloway
From our first interview with Wendy we knew that she was the right choice to represent our property to the market. She has a warm but professional manner and is very knowledgeable about the market. The listing process occurred smoothly and quickly & we were on the market within days. I think we had a great offer within 10 days. We were delighted with the result and the service we received along the way (watering plants & sweeping leaves included). We would use Wendy again without hesitation. She is deserving of your business and is a refreshing change in an industry that sometimes forgets who the client is and what it means to be in a service industry.
Wendy Galloway
Dealing and communication with David were excellent. David has been accommodating with from the viewing of the property to the settlement of the property and even prompt with the response after the settlement.
David Gooding
An absolutely huge thanks to Wendy Galloway, our sales agent. Wendy was professional and organised but also very friendly and easy to communicate with throughout our sale process. Right from her first visit Wendy was on top of our and her schedules and informed us of her timelines and how everything would fit our timeline, whilst remaining very flexible when the timelines changed. She communicated everything with us in a perfect and timely manner. We moved interstate before our property actually went on the market and Wendy went well and truly above and beyond expectations in her assistance with access to the property for tradesmen and did so much to maintain and add to the garden - adding some flowers and regularly attending the property to water the garden - a very much appreciated beautiful touch! Wendy was always very gentle with giving advice and recommendations. She worked extremely hard and was always focussed on our interests as sellers. We would definitely recommend Wendy!
Wendy Galloway
We recently purchased a property that Pauline was the selling agent for. We found her efficient and helpful every time we contacted her. She got back to us with information we requested quickly and was pleasant to deal with. She helped make our whole buying experience very positive and enjoyable.
Pauline Couanis
Not 1 single complaint. Helped us well beyond what one would expect. We would with all confidence, recommend Pauline to anyone. Thank you.
Pauline Couanis
David was very pleasant, quick to reply to correspondence and pleasant to work with.
David Gooding
David provided us with a really comprehensive service. He listened to what we wanted to achieve and provided a personalised service. David kept us informed throughout our selling journey and we were able relax in the comfort that he had everything under control. Great job. Will definitely engage him again in the future.
David Gooding
Pauline has always been upfront and honest over the many years we have known her and driven for success. She is great with keeping us up to date and following up on what was required. She knows the market with her many years of experience and provides great input into both selling and buying. We highly recommend her.
Pauline Couanis
We have had contact with Pauline over many years and was our first choice to act as our agent once we decided to move Her experience, her enthusiasm and professionalism are obvious and very reassuring to us as vendors Highly recommended Thank you Pauline
Pauline Couanis
Logan is a really friendly and upbeat agent and was pleasant and responsive when we arranged a private viewing. He was also very open and honest about the pros and cons of the property which we found reassuring. However, we submitted the offer paperwork with one of his colleagues from Acton Belle and from that point it seemed like Logan wasn’t keeping up to date with the progress of the sale. Perhaps this was a communication issue. There were also a few quirks about the house which Logan did briefly mention (e.g use of the shared laundry, certain shared utility costs managed by the agency), but we have since discovered the details he gave us to be incorrect and he made no particular effort to clarify this information when we asked. Ultimately Logan was easy to work with and always made us feel welcome, but I would recommend that he comes prepared with much more detailed property information to keep future clients feeling confident and supported.
Logan Duncan-Smith
