Steve was our initial contact. He looked at the house we were selling, gave knowledgeable feedback and we immediately felt confident that we were in good hands. The rest of his team took great care of us after that. Wonderful communication and nothing was too much trouble for anyone!
Steve Athanates
5, for sure! Steve is friendly, patient and professional. We have no hesitation in recommending him to our family and friends. Manorama and Daven Naiker
Steve Athanates
Steve was very knowledgable and made us feel at ease with our big decision to sell. He was confident in his ability to sell our home, he was very positive and honest.
Steve Athanates
Steve's marketing experience of the area was terrific, we felt at ease with Steve. Great service was always given we received friendly communication at all times and never waited around for return phone calls . Fiona was also amazing and we can't thank her enough. Highly recommend NGU.
Steve Athanates
We were apprehensive about selling a property for the first time because we knew there was so much we didn't know about the process which would require us to place our trust in our seller's agent. We began crawling the internet and reading through countless agent reviews for our area. Based on the reviews we singled Steve out as the top performer and got in touch. We really hoped for our house to sell quickly and felt that Steve, Fiona and their team actively did everything possible to achieve that. Sell it did and along the way we received great communication and just found them to be really nice, approachable and transparent people. Thanks again guys.
Steve Athanates
We were after a good value but quick sale- the NG U team certainly gave that.
Steve Athanates
Such a smooth and simple process! Fiona and Steve were so friendly, accommodating and informative on the whole process. We love our new home! Would highly recommend!
Steve Athanates
Decided to write this as being the business / most active agent does not always mean the best. Items that needed to be addressed. 1. Price was offers over however the advert wording stated you could buy it for the actual number listed. Seeing that Steve was confident he would get the sale above what we had it listed at it was very clear this wasnt going to happen. IT took me 2 attempts to get this changed. This probably cost me 10-15k 2.Phone call to secondary agent (Steve's son) whithout saying who I was, I was left very uninspired as he didn't know anything about the property 3. Very little communication following open homes or private inspections, except a generated RP data report which i didn't get most weeks but tells you nothing anyway until I mentioned it was acceptable 4. Negotiation was very poor, or thats how it appeared as I have no idea how Steve was negotiating with the buyer. After using 3 agents in the area to sell this property the experience was by far the least superior. yes he sold the property but then that wasn't hard when it was 30k less than the other agents had sold it for and $20k less than I bought it for 10 years ago. The most disappointing experience is Steve is so detached from the process so don't expect to get his experience, ensure you interview who the person is that will be selling your house for you. I can however say that Fiona in the office is lovely.
Steve Athanates
Having moved away, we needed a trustworthy and competent Agent that could sell our property quickly and take care of our house, whilst we were absent. Steve and the team at NGU did not disappoint, in fact they exceeded our expectations and we would certainly recommend them.
Steve Athanates
After viewing the home with Fiona, we placed an offer on paper within hours of which it was negotiated and signed within 24 hours. We had a little more complicated financial situation which took a little more time than normal. We found Fiona to be patient, kind and understanding with great communication between us and the seller which in hindsight is the exact reason why we are now settled in our new home. A great all round experience.
Steve Athanates
