Paul delivered exceptional results in the sale of our property. He's professionalism was outstanding and his passion for real estate was obvious from the beginning. He communicated with us through every step.of the way and was always within easy reach when questions arose. Paul's knowlesge of the market made the sale a huge success ! We look forward to working with Paul again in the near future!
Paul Whitney
I recently purchased a property through Harcourts – Sergeant and was disappointment at the unprofessional conduct of Jayne Tozer. She has no regard for the rights of the purchaser which left me unable to access my property until 24 hrs after settlement. Had she followed the correct procedure the additional stress she caused to myself and the vendor could have been avoided. She knowingly allowed the vendors to remove expensive fixtures from the property after I had signed the contract and refuses to return the original fixture or replace it for equal value. Terrible experience and I wouldn't recommend purchasing a property through Jayne or Harcourts Sergeant.
Jayne Tozer
Our experience with Jayne was amazing from start to finish. Jayne didn't have to help us when we first met her but she did. She went out of her way to give us knowledge around area's and properties we were looking at even if it wasn't hers. Jayne even took the time to come help us out an Auction to support us through it and be our bidder, which was not successful. From being in our previous home for 19years we were finding it all daunting and especially finding a property within a short space of time. Jayne took us under her wing guided us and took the stress out of it. She made it more enjoyable and exciting to look. Showed us places we wouldn't have thought to look one being Stockwell. All 3 of us fell in love with the country town and house. So we placed an offer on Jayne's property which made it even more special after all her help and guidance. Jayne was always genuine and honest with us and very reliable. Her communication was always open no matter what time of day it was. We would recommend Jayne as an Agent to help sell a property and to even purchasing through her. Thank you for helping us find this home.
Jayne Tozer
We first approached Jayne at the back end of last year when my wife & I first considered putting our property on the market. Jayne came to see us for an appraisal & we kind of left it at that, we didn’t feel it was quite the right time. We became serious about selling in February this year & we went back to Jayne without hesitation as we felt extremely comfortable that the knowledge Jayne had with Williamstown we could leave it alone & let Jayne do what she does best, find us a purchaser. To be fair it was not a long time on the market & Jayne secured a purchaser quite quickly. The next big test was to find something for us & line up all the legalities of settlements & exchanges. In my view & opinion Jayne did this with aplomb. We would not hesitate to use Jayne again or recommend Jayne to our friends & family.
Jayne Tozer
Jayne was available, transparent, trustworthy and extremely helpful through the whole process. She got us a sale price well above expectations, her help and knowledge and support was also above expectation!! She was able to recommend services for us to help us achieve the best outcome. She worked hard for us and I highly recommend contacting Jayne for your real estate needs. Thanks for everything Jayne :)
Jayne Tozer
We met with multiple agents and were feeling overwhelmed by the entire process of selling for the first time. When we sat down with Paul he explained everything we needed to do, how it all would work, and all our options in a way that we could easily understand, no gimmicky sales tactics, no hard sell, and no pressure. His genuine passion for real estate and his kind and nurturing character was evident and made it an easy decision to proceed with Paul as our agent. Paul assured us that he’d be there every step of the way and would always be accessible for anything we needed, and he was! Paul exceeded all expectations when it came to this; he was always just a phone call away to provide any support and advice we needed – not only on the sale of our house but he became our go-to for any help with our new purchase. He educated us on how to negotiate, and how the buying process works, assisted with building report issues we had, and provided endless property reports on houses that we had our eye on, nothing ever felt too difficult. The extra support he provided saved us so much stress and money. It honestly felt like we were the only client he was working with, which was exactly what we needed! We were beyond thrilled with the sale price which was much higher than we expected (and the listing price!), but my husband and I both agreed regardless of what we were able to sell our house for, the experience of selling our house with Paul was more than enough! Finding someone that has the integrity, honesty, and no-nonsense attitude that Paul and his team displays is rare to find.
Paul Whitney
fantastic result, direct and straight to the point. excellent communication. knew the market extremely well. very easy to make transactions go smoothly. would refer and use again
Jayne Tozer
Jayne helped our family find our dream home! We met Jayne at an open for a home we immediately fell in love with but in such a competitive market, it's hard to hope! Jayne was very open and honest with us from the outset not only about the home, but also about what the owners were looking for. What really struck me with Jayne was that she wasn't like most agents who are very clinical or sterile in their approach. Jayne is warm and personable and really connects. Jayne isn't in the business of selling houses, she sells homes. If you're looking for someone who is going to look out for you and try to find you the best, we can't reccomend Jayne enough!
Jayne Tozer
Jayne found the right buyer for our house, constantly and persistently reassuring us and having the same faith in our unique house as we did. She wasn’t afraid to have hard and frank conversations, yet her heart is pure gold and we never felt uncomfortable speaking our minds with her. Thank you Jayne being with us during such a challenging period. We have the right people in our house without compromising on our perceived value. If you’re weighing up agents, let this be your sign!
Jayne Tozer
Couldn't of been more impressed with Paul's local knowledge and step by step process in the selling of our property. Paul's excellent communication process from the first meeting until the sale of the property was in my opinion the easiest I've ever had the privilege of dealing with. He was exceptionally professional when dealing with potential buyers and the personal touch that he gave us. Would always recommend Paul and his team for selling property, would definitely use Him again in the future
Paul Whitney
Paul is professional, knowledgeable, gave me excellent advice and kept me updated every step of the way. He is passionate about his work and it shows. Paul did an outstanding job, got an amazing result and I would thoroughly recommend him as an agent. He made the hassle of selling a house easy, and was always a pleasure to deal with. Thankyou!
Paul Whitney
Paul sold both our properties very quickly and handled everything very smoothly - keeping us informed every step of the way. A++
Paul Whitney
