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Our reviews

  4.8  
939 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, local expert, well-prepared, clear communication, responsive.
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Tenant review
Quick and easy process
about 1 year ago
Quick and easy process

The application was quick and easy using RealEstate.com.au Ian was great to deal with having the bond and lease set up very quickly. Ian was also helpful in relation to the move in process when I wasn’t getting much of a response from the building manager.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Landlord review
Excellent 5 stars services from Mr. Ian Cherrington
about 1 year ago
Excellent 5 stars services from Mr. Ian Cherrington

Our property has been leased within one day after advertising. Ian provides quick and perfect advises on this deal and it closes very quick. Now is the landlord market, the tenant willing to pay much more than the original leasing price. It is also Ian's effort for perfect presentation and all-round good service. Well done Ian and thank you very much.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Tenant review
Marriott Lane
about 1 year ago
Marriott Lane

We had an exceptional experience with Matt who demonstrated professionalism, genuine kindness, and a deep understanding of the rental market. He listened carefully to our needs and preferences, and tirelessly worked to find the perfect property that suited our lifestyle and budget. Thanks to Marriott Lane and Matt's dedication and expertise, we have found a wonderful place that we now happily call home.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Landlord review
Established, Experienced & Exceptional Service
about 1 year ago
Established, Experienced & Exceptional Service

Marriott Lane has managed property for me since 1996 and Matt Hanlon has been our agent since 2008. They have excellent market knowledge of the area and offer a very professional service. Matt recently listed a property for us on a Thursday & had a signed lease by the following Monday. He consistently works to balance the needs of both landlord and tenant finding fair & reasonable outcomes. Thank you Matt & Marriott Lane for your professional, prompt, knowledgeable and excellent service.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Tenant review
Professionalism to a T!
over 1 year ago
Professionalism to a T!

I had an outstanding experience working with Matt Hanlon! From our first meeting through to closing, his was professional, knowledgeable, and incredibly responsive. He took the time to guide me through every step of the process with patience and confidence. His expertise in the property was clear and what stood out most was his dedication and personal touch; I never felt like just another client. Thanks to Matt, I found the perfect home and the entire process was smoother than I ever imagined. I highly recommend them to anyone looking to rent, buy or sell real estate—you’ll be in excellent hands!

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Tenant review
Great experience
over 1 year ago
Great experience

I found Julian professional and friendly and quick to actioning my application and any issues flagged.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Tenant review
Excellent Service
over 1 year ago
Excellent Service

Can't thank Matthew enough for his help in finding a rental property. He is very knowledgeable of the rental market around Wollstonecraft, Waverton and Crows Nest.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Tenant review
Professional and caring
over 1 year ago
Professional and caring

Throughout our time looking on the property market Marriott Lane we’re always stand out agents. Since renting through them we’ve had our suspicions confirmed with their professionalism, caring nature and easy-going approach. It’s mean that the moving process has been a total breeze!

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Landlord review
Excellence is rare...
over 1 year ago
Excellence is rare...

but it is attainable - as demonstrated in spades during the last decade of our relationship with Matthew Hanlon and Marriott Lane. The phrase "consummate professional" is overused but that is what Matthew is. He is beyond question the most diligent, considered, intelligent and effective leasing agent and property manager we have seen in over 4 decades and dealing with dozens of agents. Not taking anything for granted, including his relationship with us and our tenants, is only one of his many outstanding attributes. Our approach is to partner with our tenants and to provide an outstanding product at a fair rent which is not raised capriciously. Matthew understands that and the value of long term relationships to the benefit of both landlord and tenant. The seamless integration of both the leasing and managing agent role which Marriott Lane adopts is a standout feature of the agency and also makes for a far more effective partnership - again due to Matthew's outstanding execution of both those roles. It is amazing that other agencies do not adopt this model as it is far better for both landlord and tenant. Then again maybe they've tried and there are just not enough Matthew Hanlons to go around.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Landlord review
Professional and Helpful
over 1 year ago
Professional and Helpful

This was my first experience of using an agent and was pleased with their professionalism and knowledge of the area. There was helpful advice and assistance in getting the property ready for rental and, from my experience, would recommend their services.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Landlord review
Efficiency and concern for landlord
over 1 year ago
Efficiency and concern for landlord

Matt Hanlon manages my units carefully and with courtesy to me. The tenants respect him too.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
Tenant review
Smooth experience
over 1 year ago
Smooth experience

While the agent was polite and professional during the initial stages, follow-up support has been lacking. Despite assurances, the gardener and electrician have not yet attended the property, which has been disappointing. Communication could be improved to ensure commitments are fulfilled in a timely manner. Overall, the service was adequate but not particularly helpful post-settlement.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (318 reviews)
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