Jellis Craig Mooroolbark

Meet the team

Get to know the 9 property managers at Jellis Craig Mooroolbark.

Tracey Russell

Manager - Property Management Department

traceyrussell@jelliscraig.com.au

About Tracey

With almost three decades in real estate, Tracey Russell brings leadership, expertise and a strategic perspective to her role. As Manager of Jellis Craig Mooroolbark’s Property Management Department, Tracey fosters a culture of collaboration and service excellence. Honest, friendly and engaging, she is focused on delivering outstanding outcomes for every client.

Cindi Wilson

Senior Property Manager

cindiwilson@jelliscraig.com.au

About Cindi

Cindi Wilson is an award-winning property manager with a depth of local knowledge and proven commitment to the Mooroolbark community. Having lived locally for more than three decades, she excels at showcasing the value of the area and has a comprehensive understanding of its rental market dynamics.

Ebony Hajilias

Property Manager

ebonyhajilias@jelliscraig.com.au

About Ebony

Always friendly and approachable, Ebony Hajilias delivers a seamless service to both property owners and renters. Ebony expertly manages a varied portfolio, ensuring every property is maintained to the highest standards. She also provides valuable support to the Senior Property Manager, assisting in the smooth operation of the department as a whole. Ebony expertly manages a varied portfolio, ensuring every property is maintained to the highest standards. She also provides valuable support to the Senior Property Manager, assisting in the smooth operation of the department as a whole.

Jamie Coulthard

Property Manager

jamiecoulthard@jelliscraig.com.au

About Jamie

Jamie Coulthard is an efficient, hardworking and high energy property manager. By combining dedication with exceptional customer service, she quickly earns her clients' trust and respect. "I am extremely passionate about my role and aim to deliver six-star service," Jamie explains. "To me this job is a lifestyle. I will always go above and beyond to ensure complete satisfaction and the best possible outcomes."

Marci Mckenny

Senior Property Manager

marcimckenny@jelliscraig.com.au

About Marci

Senior Property Manager Marci McKenny’s gentle humour and positive, can-do attitude are hallmarks of her professional approach. Unsurprisingly, Marci’s property management skills and strong professional networks are highly sought after across Mooroolbark and surrounds.

Roz Cartwright

Senior Property Manager & Assistant Department Manager

rozcartwright@jelliscraig.com.au

About Roz

Senior Property Manager Roz Cartwright has close to two decades of industry experience, equipping her with the skills, knowledge and industry acumen to capably support her clients’ property investment journey. Roz’s property management career has included managing a vast array of property types across varied locations. She achieves owner and renter satisfaction through fast, efficient customer service. She has spent more than a decade immersed in the Mooroolbark rental landscape, giving her incredible local insight.

About us

Good people live here At the heart of our culture are friendly, creative people with a genuine love for the work that they do. We truly believe that collaboration is the key to our success. Which is why we value ideas and celebrate diversity and why we focus on nurturing potential, providing support to our team every day so they can embrace their best selves. At Jellis Craig, we invest in the growth of our people. If you’re looking to take that next step in your real estate career and join a network of supportive industry professionals, we would love to hear from you.

about 2 years ago

Very Happy with Methven Professionals and Ebony H is a star!

Highly professional property management and service provided by Ebony H. Ensures the needs of both landlord and tenant is attended to in a respectful, caring and efficient manner. Thanks Ebony

Jellis Craig Mooroolbark

4.9

(1442 reviews)

about 2 years ago

Very friendly team

Can’t fault the entire team from the Mooroolbark office. Sam was/ is so friendly and answered all my questions in a prompt timeframe. The office were so friendly and explained everything when I picked up the keys. All smiles and wish me luck. Very happy with Sam and the team from Mooroolbark.

Jellis Craig Mooroolbark

4.9

(1442 reviews)

about 2 years ago

Never disappointed with the service

I have been renting through Professionals Mooroolbark for quite a long time now. They have never disappointed us in anything. The staff is very friendly and the property managers are so helping in everything. Thank you for the amazing work you guys do for making our life easier in terms of renting.

Jellis Craig Mooroolbark

4.9

(1442 reviews)

about 2 years ago

Professional Team

Helpful throughout the whole process. Understanding of time frames and found ways to accommodate the little things. Friendly at all times and efficient at getting jobs done.

Jellis Craig Mooroolbark

4.9

(1442 reviews)

about 2 years ago

Exceptional customer service

We were very interested in a particular property to rent. The agents were helpful, every question I had was answered, and we were kept up to date throughout the entire process.

Jellis Craig Mooroolbark

4.9

(1442 reviews)

about 2 years ago

Professional genuine and honest

As a renter, I was blown away at the level of professionalism, kindness, patience and honesty I received from Roz and the team at Methven Mooroolbark. Thankyou for making our rental experience so calming. Thankyou for your exceptional communication and being so open and honest. In the cutthroat world of renting you have managed to restore our faith in real estate agents and make us feel like we, the renters are important and valued. You are surely a valued asset to the Methven Mooroolbark Team Thankyou

Jellis Craig Mooroolbark

4.9

(1442 reviews)

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