Understanding the buying and selling process is essential to delivering exceptional service, and the team demonstrated this throughout our experience. They were always readily available to answer questions, clarify any concerns, and provide reassurance when needed. Their professionalism, knowledge, and support made us feel comfortable and confident throughout the entire process. We highly recommend their services.

Pauline Lyon

star   4.9   (530 reviews)

Shane helped us sell our block in Quinns Rocks, and with his help we managed to get a fantastic price. Shane's a very experienced agent who has lots of contacts and as such his reach in finding buyers for our block was effortless on our part. He's got a vast amount of knowledge in the RealEstate market, but doesn't come across as a know it all and is very down to earth and super easy to deal with. We'd 100% recommend Shane to anyone looking at selling their property, not only because of our sale, but he's just a great guy to deal with and makes everything so easy for the seller.

Shane Capelli

star   5   (198 reviews)

Sue went above and beyond every step of the way while selling my apartment. She communicated clearly throughout every stage of the process, making what could have been a stressful experience feel incredibly easy. Sue is also genuinely lovely to work with. Her kindness, honesty, and approachable nature made it easy to build a trusting relationship, and I always felt confident that she had my best interests at heart. She utilised her extensive market knowledge and expertise to guide me through every decision, providing valuable advice and achieving a fantastic outcome. I couldn’t recommend Sue more highly.

Sue Rowles

star   5   (79 reviews)

Pauline went out of her way to keep us in the loop, her market knowledge was spot on, we loved that she was very professional. I got three quotes before settling on Pauline and not once did she resent or down another agent, rare in this day and age. Her integrity is above and beyond. Not to mention the extra time she put in to prepare our house for home open. We never felt like a number or just a job for her.

Pauline Lyon

star   4.9   (530 reviews)

We recently sold our property with Pauline Lyon, and I could not recommend her more highly. From our very first conversation, Pauline moved quickly to get the property listed and ensured all the necessary documentation was prepared and signed without delay. Her efficiency meant that our property was on the market in no time, and remarkably, it was sold within just seven days of being listed. What impressed us most was Pauline's commitment throughout the entire process. She was proactive at every stage, closely monitoring the buyer's finance approval, coordinating inspections, and overseeing the settlement process. Nothing was left to chance. During settlement, Pauline truly went above and beyond. She worked tirelessly to ensure all electrical and gas appliances were operating correctly and that every detail was addressed before settlement. She remained actively involved right through to the final moments, ensuring everything was in place so settlement could proceed on the expected date and time. Pauline is a genuine advocate for her sellers. Throughout the entire process, we felt that our interests were being protected, our goals were being prioritised, and that we remained in control of the transaction. Her professionalism, communication, attention to detail, and determination to achieve the best outcome were exceptional. If you are looking for an agent who will work hard, communicate well, and go the extra mile to achieve a successful sale, I would highly recommend Pauline Lyon.

Pauline Lyon

star   4.9   (530 reviews)

Shane was first class in all dealings with him. He goes through every detail and explains the reasons for each decision and recommendations. He's got a great laid back style about him, but at the same time you know he has great knowledge and experience and you're in safe hands with him. Never felt pressured and always listened to. Would recommend Shane 100% and if we ever need any Real Estate agent advice in the future he'll be the first we call.

Shane Capelli

star   5   (198 reviews)

When it came time to sell our current property which is due to settle in three weeks time, Shane was our first choice. We did interview other agents as part of our due diligence. We had lived in our current property for 30 years and it was very important to us. Shane had a vast knowledge of the property market and his advice on the pricing of our property was spot on, His advice on the preparation of our home and what needed to be done or not needed was very valuable. Down to replacing all the light globes with bright white ones rather that what we had which were a warmer and not so bright made a real difference to the appearance. Something I woud never have thought of. He arranged the photography and video of the home and in fact it sold on the video on the first home open. We received three offers on the first home open and it was sold. I dont anticipate selling our next home but I know who woud be getting the job if we ever did. His advice on the buying process with our next home was also very helpful and no it was not one he was selling. I would describe Shane as the consumate professional.

Shane Capelli

star   5   (198 reviews)

I had an excellent experience selling my property with Pauline. From the very beginning, they were professional, knowledgeable, and always available to answer my questions. Their communication throughout the entire process was outstanding, keeping me informed every step of the way. They provided honest advice on pricing and marketing, worked hard to attract genuine buyers, and negotiated effectively to achieve a great result. Selling a property can be stressful, but they made the whole process smooth and straightforward. I truly appreciate their dedication, professionalism, and commitment to achieving the best possible outcome. I would highly recommend them to anyone looking to buy or sell property.

Pauline Lyon

star   4.9   (530 reviews)

Namita was a pleasure to work with. She was very responsive to the tight time frame within which we needed to sell and made the whole process work efficiently and smoothly. She achieved a great result for us. Namita has a warm and genuine manner and we would happily recommend her to other sellers.

Namita Mehra

star   4.9   (135 reviews)

Many thanks for all the arduous efforts on a tricky sales process. Pauline was a deeply caring communicator and made the process as efficient as could be. She was on top and predicted many issues and did her best to ensure a smooth process throughout. She is deeply concerned for both the buyer and seller and made every effort to achieve an outcome that was fraught in so many ways out of her control. Many thanks for the sage advocacy and support. She achieved a superb outcome for purchasing party and vendor. She is to be commended and recommended for any assistance in this really tricky market. Appreciate all the help and support. Would be the first person to recruit if selling but will be taking a very long break from the market!

Pauline Lyon

star   4.9   (530 reviews)

Thank you for assisting us with our property purchase. The process went smoothly overall. Communication was adequate, Pauline was helpful when needed and professional throughout the transaction.

Pauline Lyon

star   4.9   (530 reviews)

Namita was very easy to deal with, she is extremely helpful, and really knows the Duncraig market. She was able to guide us through all steps of selling our home. Namita is a very genuine, warm and highly professional agent. I would highly recommend her to anyone thinking of selling. Our experience of buying and selling has been extremely positive thanks to Namita.

Namita Mehra

star   4.9   (135 reviews)