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Our reviews

  4.9  
810 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, friendly, responsive, reliable, supportive, clear communication, local expert.
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Seller review
Excellent result
over 4 years ago
Excellent result

Mario, Kalen and the team worked hard for us and achieved and excellent outcome. They provided reassurance to us despite Canberra going into lockdown a week before our auction.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Buyer review
Great experience dealing with Mario
over 4 years ago
Great experience dealing with Mario

Mario has excellent knowledge of the Canberra market, and is really friendly to deal with. We would definitely recommend him!

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Christine's realistic market advice and close attention to client needs led to an excellent sale.
over 4 years ago
Christine's realistic market advice and close attention to client needs led to an excellent sale.

Christine's professionalism combines close support for clients, attention to detail, realistic advice in helping sellers calibrate their sales goals, a strong strategic sense of the market together with nuanced understanding of shorter term trends and buyer preferences. She goes out of her way to be available during the process and is an excellent communicator both to clients and prospective buyers. Christine enjoys the backing of a respected and highly professional agency. In a buoyant market, her many attributes materially helped secure a sale quickly, at the upper end of our expectations, despite the uncertainties of an unexpected COVID lockdown - a great person to have on your side.

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (144 reviews)
Buyer review
Christine was absolutely amazing
over 4 years ago
Christine was absolutely amazing

Christine continued to contact us everyday with updates and made sure to help us with all enquires and questions we needed. She helped us for weeks before auction and was on the phone to us on auction day, She was amazing help and we were very pleased with her service seeing we had no idea what we were doing it was all new to us and she manage to take every step by step with us. In the end we were successful in purchase and it wouldn’t of happened if it wasn’t for her. Very thankful and happy with everything. Couldn’t be more happier!!!!! Thanks Christine it was a pleasure having you guide us, and we are over the moon happy to own our first home.

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (144 reviews)
Seller review
Patience is a virtue
over 4 years ago
Patience is a virtue

Having never sold a home before we hit the Jackpot with Christine, she was very helpful and patient with the 1000 questions that we had and kept finding. Lockdown made it hard but she kept pushing through and we eventually got the result we needed

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (144 reviews)
Seller review
100% happy with our agent Debbie from Blackshaw
over 4 years ago
100% happy with our agent Debbie from Blackshaw

We could not have been happier with the experience of selling our home with our agent, Debbie Maddigan. From the outset, she was punctual and professional. Though Debbie came from out of our area, from our first meeting she was prepared and informed as to our local market. Her campaign document was easy to use and her guidance on which of the sales packages would suit our home was accurate. Debbie guided us through the preparation of our home for open home and worked well with us to achieve a result that we were all proud of and that showed off the best of our home. For us, an important quality in an agent was communication. In this, Debbie excelled. She was always available to take our calls and answer our questions. And, after each open home, she informed us, on the day, as to the numbers of visitors and of any prospective buyers. When we were confronted with a COVID lockdown and an online, Auction Debbie took over and guided us through what could have been a very stressful situation with calm and control. Even with this difficult situation, we achieved a result that was far above our expectations. Debbie prides herself on the relationships she builds with the client and the protective buyers and this is well deserved. The staff on her team all compliment her on her pride in her work. Julie, her support staff, was wonderful to work with. She was available to contact and followed up on all our needs. The photographer and the auctioneer were also of the highest standard and both provided a fabulous service in the sale of our property. We cannot recommend Debbie highly enough as an estate agent to sell your property. Anne-Maree and Tim. Ainslie, ACT.

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Buyer review
Exceptional professionalism, efficiency and friendliness
over 4 years ago
Exceptional professionalism, efficiency and friendliness

We recently purchased a property that was marketed by Mario, Kalen and Emma. We were impressed by their exceptional professionalism, efficiency and friendliness. All of our questions about the property were answered promptly and comprehensively. Kalen provided us with clear guidance about how to bid at an online auction and was a delight to deal with after we were successful at the auction. Team Sanfrancesco is a stellar one indeed.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Buyer review
Professional and personal service.
over 4 years ago
Professional and personal service.

Gillian has been extremely professional from our first encounter. She provided us with all the information we needed and assisted us with negotiations. She guided us through the process of purchasing the apartment seamlessly. As we were coming from out of Canberra, she helped us with extra time viewing for visiting family members and never rushed us. We are happy to recommend Gillian Thorne to any future clients.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Professional, thorough and diligent - Highly Recommend!
over 4 years ago
Professional, thorough and diligent - Highly Recommend!

Gillian was a true professional. She has been very friendly, helpful and informative since day one. She provided me with a very thorough step by step guide of selling, market benchmarking and was always very communicative right from the beginning to the sale of my apartment. Now with navigating through lockdowns, she has remained professional and diligent throughout the whole process and worked with us to secure a buyer in uncertain times. Highly recommend Gillian for her professionalism and attention to detail.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
An Outstanding Result
over 4 years ago
An Outstanding Result

We have known Mario for many years so we entered our sale process confident in his experience and ability to deliver a good result. During the auction process we received consistent feedback, support an the necessary assurance you require through what is a stressful period. The end result exceeded our expectations and we cannot recommend Mario and his close-knit team enough.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Good. Professional. Knowledgeable.
over 4 years ago
Good. Professional. Knowledgeable.

Christine was professional at all times. She had a clear understanding and knowledge of the current property market. She was able to provide suggestions on how to market my property and the best approach to be taken.

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (144 reviews)
Seller review
Confidence and trust from the beginning
over 4 years ago
Confidence and trust from the beginning

Christine is professional, knowledgeable and has a kind, trusting nature about her which immediately made me feel comfortable from our very first meeting. Throughout the entire process, Christine kept me informed, and always answered any of my questions promptly (even if they were silly ones)! She managed my pre-auction offers professionally and calmly, which made the process very smooth and as stress-free as it could be. I would definitely recommend Christine!

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (144 reviews)
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