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Our reviews

  4.8  
1101 reviewsacross 50 different locations, showing 12.
Buyer review
Friendly and thorough
about 7 years ago
Friendly and thorough

Very happy with Jake - he took the time to answer our questions, was clear and knowledgeable about the market.

Jake Battenally

Jake Battenally

  4.8   (256 reviews)
Seller review
Very Professional
about 7 years ago
Very Professional

Mark handled the recent sale of our house professionally and kept us up to date throughout the entire process especially considering that we had moved out of the city into another state. Also a big shout out to Mark's assistant Ali. Ali answered and questions I had promptly and reliably. Would not hesitate to recommend Mark as the best agent to sell your property

Mark Johnstone

Mark Johnstone

  4.9   (63 reviews)
Seller review
Professional skills and great communication skills delivered a solid result in Cook, ACT
about 7 years ago
Professional skills and great communication skills delivered a solid result in Cook, ACT

Phyllis is a great communicator with extensive real estate experience and excellent local knowledge of the Belconnen area including specifically Cook and Aranda. From the moment of first contact with Phyllis to discuss the possibility of engaging her services to sell our home, Phyllis' style and knowledge ensured she was a strong contender to win our custom despite cheaper services being available. During the election campaign Phyllis and her support staff ensured comprehensive and timely vendor updates. Phyllis worked hard outside scheduled open homes providing many extra opportunities for potential buyers to inspect our home and proved very willing to secure answers to the varied questions of prospective buyers. Phyllis and her office worked collaboratively with our selected interior decorator and cleaners to ensure an efficient and timely start to the marketing campaign. Advice and responses we sought were professional, answered fully and in a timely manner and I believe were in our best interests. It was clear that Phyllis is very effective at developing rapport and establishing solid relationships with prospective buyers. Phyllis delivered a number of pre-registered, motivated, "finance approved", genuine bidders on the day of the auction. Phyllis and the auctioneer (Troy Reddick) worked extremely well together during the auction. The bidding pace ensured Phyllis had to work hard time to speak with all bidders including one interstate bidder by phone. This input resulted in another round of motivated bidding that delivered our ambitious sale price. I recommend you consider seriously engaging the services of Phyllis to assist in securing full market value for the sale of your property.

Phyllis Tidmarsh

Phyllis Tidmarsh

  4.9   (217 reviews)
Seller review
Sold within 2 weeks of the campaign
about 7 years ago
Sold within 2 weeks of the campaign

Andrew demonstrated very good knowledge of the suburb market we were selling in. He was professional and there was very good communication throughout the campaign. Andrew worked with us to secure a sale well in advance of the auction which was a win-win situation for the buyers and for us as the sellers.

Andrew Lonsdale

Andrew Lonsdale

  4.8   (118 reviews)
Seller review
Very professional and knowledgeable
about 7 years ago
Very professional and knowledgeable

Jake and his team have their finger on the pulse of the market. This allows them to market our property to attract the right buyers. Their market strategy matches vendors and buyers!!

Jake Battenally

Jake Battenally

  4.8   (256 reviews)
Seller review
Professional, Dedicated and Persistent
over 7 years ago
Professional, Dedicated and Persistent

Our home was marketed during a period when a Federal Election was being held which impacted buyer confidence at the time. Mark was undeterred and maintained his enthusiasm holding regular open homes and following up over 50 potential buyers until securing us a qualified buyer. The process to exchange was very smooth with Mark assisting the buyer with his expert knowledge and advise about their purchase as an investment property. Mark and his team provided us detailed weekly reports detailing all potential buyer's comments as well as always responding very promptly to any queries we raised so we were kept up to date on developments at all times.

Mark Johnstone

Mark Johnstone

  4.9   (63 reviews)
Seller review
Well done Jake!
over 7 years ago
Well done Jake!

We are very happy with Jake's work as he handled very well the whole sale process, as much as possible stress-free having two little kids, and we ended up selling at the price we hoped for, which is in the end what you want from your estate agent. He showed high confidence since the very beginning despite signs that the market was slowing down, making us feel less stressful. We can definitely reccommend Jake!

Jake Battenally

Jake Battenally

  4.8   (256 reviews)
Seller review
Excellent Service
over 7 years ago
Excellent Service

I have been communicating with Jake over the past 10 years with regard to ongoing valuations on my current property. When my mothers home became available for sale I contacted Jake for a valuation, and then selected him as the preferred seller. During the process of listing, opening the home and finally auctioning, Jake has been amazing. His professionalism and experience in the market has been a major contributing factor to our family achieving a most satisfying outcome with this sale. Throughout the whole process Jake has communicated clearly with me, provided ongoing feedback, and given us realistic expectations. In addition he is a very liable gentleman who presents himself professionally and always makes himself accessible. I cannot recommend him more highly.

Jake Battenally

Jake Battenally

  4.8   (256 reviews)
Seller review
Exceptional Service
over 7 years ago
Exceptional Service

Jake and his team exceeded my expectations in every way in terms of the volume of viewings, communication, feedback and closing the deal. Given i am based o/s too, they were fantastic throughout.

Jake Battenally

Jake Battenally

  4.8   (256 reviews)
Seller review
Attentive and demonstrated good judgement.
over 7 years ago
Attentive and demonstrated good judgement.

Jake showed enthusiasm and demonstrated a good knowledge of the market.

Jake Battenally

Jake Battenally

  4.8   (256 reviews)
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