RE/MAX United

Our customer service awards

See what RateMyAgent awards RE/MAX United has won

National Top 100Australia
State Top 10Queensland
City Top 5Gold Coast - Tweed Heads
Suburb WinnerCoomera

4x National Top 100Australia - 2026, 2025, 2024, 2023
4x City Top 5Gold Coast - Tweed Heads - 2026, 2025, 2024, 2023
3x State Top 10Queensland - 2026, 2024, 2023
3x Suburb WinnerCoomera - 2026, 2024, 2023

Meet the team

Get to know the 7 property managers at RE/MAX United.

Gareth Chow

Property Manager

pm1@remaxunited.com.au

About Gareth

Originally born and bred in Sydney, Gareth relocated with his wife and two kids to the sunny Gold Coast for a better life for his family. Being in the real estate industry for the last 7 years, Gareth prides himself on maintaining strong and trustworthy relationships with all of his clients. He is passionate about customer service and finds great reward from helping people find new homes to managing both landlords and tenants in a professional and seamless manner. Professional success in real estate for Gareth is when people are comfortable enough to instill complete trust in his capabilities.

Stephanie Houghton

Property Manager

pm2@remaxunited.com.au

About Stephanie

Owning an investment property doesn't have to be a stressful task when you have the right support. It's important to Stephanie that her clients get the best possible experience whether those clients are Landlords or Renters and this is shown in her ability to remain positive in a variety of situations meaning she can get the best possible outcome for all parties involved. Working in the property management industry for a number of years she has obtained a vast knowledge of day to day tasks which extends to complex insurance claims and clean ups of previously under managed properties. The fast paced industry is perfect for Stephanie, she enjoys each challenge a new day beings and being highly organised assists in keeping her finger on the pulse so that nothing slips through the cracks. Stephanie prides herself in her rigorous tenant selection to ensure the process from beginning to end of tenancy is seamless.

Juliette Geraghty

Property Manager

pm3@remaxunited.com.au

About Juliette

Juliette is an accomplished property manager with a wealth of experience spanning more than two decades. With an unwavering commitment to excellence and a deep understanding of the real estate industry, Juliette has successfully overseen and managed a diverse portfolio of properties throughout her career. Juliette has developed a reputation for her meticulous attention to detail, strong organisational skills, and exceptional customer service. Her ability to seamlessly handle the day-to-day operations of properties, while simultaneously cultivating positive relationships with renters and Investors, sets her apart in the field. With her extensive experience, dedication to excellence, and commitment to exceptional communication, Juliette is the ideal property manager for property Investors seeking a trusted professional to oversee their valuable assets.

Kelyn Tirloni

Property Manager

pm4@remaxunited.com.au

About Kelyn

Kelyn Tirloni is a dynamic and ambitious professional who embarked on her real estate journey in 2023, bringing with her a wealth of entrepreneurial experience. Prior to venturing into the real estate industry, Kelyn successfully ran her own business. As Kelyn Tirloni continues to make her mark in the real estate industry, she remains dedicated to helping individuals and families find not just houses, but homes. With a promising career ahead, Kelyn is poised to make significant contributions to the ever-evolving landscape of real estate.

Phoebe Maxfield

Property Manager

pm5@remaxunited.com.au

About Phoebe

With a life shaped by moving across the globe, Phoebe has developed a deep appreciation for diverse perspectives and a natural ability to connect with people from all walks of life. This experience has strengthened her communication skills and informs her approach to property management — combining empathy, clarity, and confidence. Phoebe brings a strong administrative background and a natural instinct for problem-solving. Whether resolving tenancy issues, navigating legislative requirements, or managing maintenance with efficiency, she thrives on delivering fair and practical solutions. Above all, she is a strong advocate for doing what’s right — for tenants, landlords, and the integrity of the process.

Yvette Bateson

Property Manager

pm8@remaxunited.com.au

About Yvette

With 7 years of experience in property management, Yvette brings a wealth of knowledge and expertise to her role. Having recently moved to the Gold Coast from Auckland, she’s excited to bring her years of industry experience to her new community. Yvette is known for her calm and collected approach to challenges, which makes her an invaluable asset in property management. She’s able to handle any situation with ease, never getting stressed, and ensuring that both tenants and property owners have a smooth and positive experience. Her extensive background in property management equips her to navigate complex scenarios with confidence, and she takes pride in her ability to provide exceptional service to all clients. Whether it’s handling maintenance issues or ensuring smooth lease transitions, Yvette is dedicated to making the process as seamless as possible.

About us

RE/MAX United, a family-owned real estate group, began in 2018. We have grown steadily over the years and have now rebranded to RE/MAX, relocating to one central hub in Helensvale. Committed to the Northern Gold Coast, we prioritise building thriving communities. Our local agents, living and working alongside you, understand the unique characteristics of each area. RE/MAX United is your trusted partner in real estate on the Northern Gold Coast, dedicated to providing exceptional service for our clients.

Tenant review

10 days ago

Amazing effort

Phoebe has been with us through the entire process ensuring our voices are heard and pushed for us. We had so much trouble finding a house however phoebe made the process so much easier, forwarding out applications to multiple houses and if it wasn’t for her we wouldn’t be in the place we are now

RE/MAX United

4.9

(19 reviews)

Tenant review

11 days ago

Excellent communication and customer service

Stephanie was great to deal with during our rental application process. She was always available and kept us up to date during the process. Stephanie provided some great advice and even met us at the new property to hand over the keys to on moving in day to make sure we were ok with everything. This was a nice touch and not something other real estate companies have ever done when I have rented previously. I definitely recommend Remax based on my experience 👍

RE/MAX United

4.9

(19 reviews)

Tenant review

14 days ago

Outstanding Service from Start to Finish

Yvette made the leasing process incredibly easy and stress-free. She was always quick to respond, kept me informed every step of the way, and handled everything professionally. It’s clear she cares about her clients and takes pride in her work. I’d definitely recommend her to anyone looking to rent.

RE/MAX United

4.9

(19 reviews)

Tenant review

16 days ago

Great customer service 💯

Stephanie Houghton has been a pleasure to deal with so fare and I am sure it’s the start of a great tenant and realtor relationship 💯

RE/MAX United

4.9

(19 reviews)

Landlord review

23 days ago

Great service once again

I've been super lucky to have Stephanie Houghton as my rental property manager. She got new tenants in there within a fews days of the old ones leaving. She's really on top of marketing, inspecting the property, signing up new tenants, and giving advice on what work needs to be done. Her communication is always quick and good; reports are detailed, and she organizes tasks in a timely and effective way. Very highly recommended.

RE/MAX United

4.9

(19 reviews)

Tenant review

24 days ago

Effortless process

Remax as a whole group have been wonderful to communicate with, application process was simple. Communication between ourselves and our new agent has been top notch, excellent communication, easy processes! Everything evolved quite nicely. Very happy

RE/MAX United

4.9

(19 reviews)

Our rental properties