Fiona was very attentive and very knowledgeable from the start with helping us to prepare the apartment for sale. Communication and updates were provided during the whole process. Thanks to her expertise the apartment was sold to our expectation and the entire settlement process was seamless. I highly recommend Fiona to anyone looking for a dedicated, professional real estate agent. She made the selling process much easier, and I couldn’t be happier with the outcome."

Fiona Lee

star   4.9   (175 reviews)

From the beginning, Tracy and her wonderful team, were so professional and well organised and gave us great advice for selling the property, which made for a very smooth transition. We already knew from selling our mother's property 7 yrs ago that Tracy was the agent to trust, her knowledge of the area is second to none. A big thank you to Fiona as well for helping sell the property. Only two Open Homes, Sold in 1 week and achieved a great price for us. We could not be happier with the result and cannot recommend Tracy and her team highly enough.

Tracy Yap

star   4.9   (250 reviews)

Thank you Joy for eveything, we have purchased one property through Joy and sold this property with her. She has been very helpful and professional. I strongly recommend Joy's services to anyone looking to purchase or sell their home.

Joy Hsieh

star   5   (415 reviews)

Joy was fantastic, turned up on time, gave me good advice and organised things well for a realistic sale price. Thanks Joy and team.

Joy Hsieh

star   5   (415 reviews)

Daisy is professional and efficient. Her many years of experience helped us sell our place quickly and at a price we were happy with.

Daisy Lin

star   4.9   (137 reviews)

Joy Hsieh from Tracy Yap Epping is a real estate superstar. From the first meeting, we already knew we wanted her to sell the property. Her professionalism, preparedness, market knowledge, expertise, communication and skill is unparalleled. She pushed for a great result and then kept pushing higher. We felt comfortable and well informed throughout the entire process. Weekly summary of property, etc. Earned every penny. Highly recommend Joy and Tracy Yap Epping. Wouldn't risk using anyone else.

Joy Hsieh

star   5   (415 reviews)

Joy Hsieh is an extremely personable, professional and proactive selling agent. She provided exceptional service and expertise throughout our home-selling process. She demonstrated profound market knowledge, provided personalised guidance on how to best present our home, and impressed us with her timely and on-going communication. Joy’s genuine care and dedication to get the best outcome possible is evident in the result. We wholeheartedly recommend Joy to anyone seeking an agent who consistently goes above and beyond to achieve their goals.

Joy Hsieh

star   5   (415 reviews)

Review for Tracy Yap I would like to express my heartfelt gratitude to Tracy for her outstanding efforts in achieving an excellent result for us. Tracy’s persistence, tenacity, resilience, and perseverance were truly remarkable throughout the entire process. Her professionalism and dedication were spot-on, and her ability to navigate challenges with grace and determination was impressive. Tracy’s hard work and commitment made a significant difference, and I couldn’t be more pleased with the outcome. Thank you very much, Tracy, for your incredible service and unwavering support. I wish you all the best in your future endeavors. Warm regards, Jason

Tracy Yap

star   4.9   (250 reviews)

Joy made it her mission to work for the buyer and have our property sold ASAP. There was no Joy during the whole campaign period as we were harassed and pressured to sell at a lower price. This tactic was erroneous and the proposed price, was substantially lower than the market value. This is in comparison to the price that was proposed by her initially by 15-20% sighting that the market was slow/down and that we had to be realistic. She was passive aggressive through the whole communication process. We would not recommend her to anyone that is looking for an agent to work in their best interest, rather look for Joy when all else fails. We were also given a false statement/review to submit. Is this good ethical practice?

Joy Hsieh

star   5   (415 reviews)

Joy was pleasant to deal with and made the purchase transaction very smooth. Joy knows the market very well and is keeping me up to date with how the market is progressing. Very easy to deal with and professional.

Joy Hsieh

star   5   (415 reviews)

Tracy is our long term agent. She is professional, honest and exceptionally well experienced.

Tracy Yap

star   4.9   (250 reviews)

I would like to express my heartfelt thanks to Joy for her professional advice and patient assistance throughout the process of purchasing this property. From viewing the house to finalizing the purchase, I was deeply impressed by Joy's dedication and meticulous service. Before making the purchase, I visited the property multiple times, and Joy was always patient in answering my questions. During the transaction, she provided great support, making the entire process much smoother. After the deal was completed, Joy even took the initiative to assist me with the property inspection, which truly touched me. The entire home-buying journey was a very pleasant experience. Thank you, Joy, for your unwavering support and companionship throughout!

Joy Hsieh

star   5   (415 reviews)