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Our reviews

  4.9  
1047 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: friendly, supportive, hard-working, responsive, reliable, clear communication, local expert.
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Buyer review
What an experience!
over 3 years ago
What an experience!

Joy is a very supportive agent and she was there throughout the journey. Her advice on bridging the bid/ask price was - unless you try, what do you know? Eventually, the vendor cancelled the sale and put put the property on rent. Then, I offered the ask price and she was ready to start the process all over again. Once vendor agreed, we went through details together as situation becomes specific - her advice were meaningful and based on experiences. She would be there in person at site when multiple valuers come for appraisal and they all came back with good valuations.

Joy Hsieh

Joy Hsieh

  5   (403 reviews)
Seller review
Very Professional and friendly service
over 3 years ago
Very Professional and friendly service

I was lucky to have Fiona Lee as my Agent when selling my property at 3/13 Lucinda Road, Marsfield. Throughout the campaign Fiona provided me with very professional and friendly service and kept me informed with the feedback from the open houses she conducted. I would recommend Fiona to anyone wanting to sell their property in the future.

Fiona Lee

Fiona Lee

  4.9   (174 reviews)
Seller review
Great agent with outstanding results
over 3 years ago
Great agent with outstanding results

In selling our family home, Fiona showed exemplary standards of professionalism, great communication skills and a deep knowledge of the market. She also guided us through the process with patience and kindness and ultimately achieved an outstanding result. I would highly recommend her and her team to anyone looking to sell their home.

Fiona Lee

Fiona Lee

  4.9   (174 reviews)
Seller review
Responsibility Agent
over 3 years ago
Responsibility Agent

Very effective and followed up all the interested buyers after each opened house. We had a very smooth process to sell our house during the periods of interest rates are going up. Highly recommend.

Fiona Lee

Fiona Lee

  4.9   (174 reviews)
Seller review
Very helpful and Very Professional
over 3 years ago
Very helpful and Very Professional

Joy guided us through the journey of selling our house in a very professional manner. She responded very quickly to all the queries and helped in every way possible from finding a team to style , paint and landscape the property.

Joy Hsieh

Joy Hsieh

  5   (403 reviews)
Seller review
Great agent with outstanding results
over 3 years ago
Great agent with outstanding results

In selling our family home, Tracy and Fiona showed exemplary standards of professionalism, great communication skills and a deep knowledge of the market. She also guided us through the process with patience and kindness and ultimately achieved an outstanding result. I would highly recommend her and her team to anyone looking to sell their home.

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
Very helpful and Very Professional
over 3 years ago
Very helpful and Very Professional

Tracy and Joy guided us through the journey of selling our house in a very professional manner. They responded very quickly to all the queries and helped in every way possible from finding a team to style , paint and landscape the property.

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
Excellent
over 3 years ago
Excellent

High level of knowledge and communication skill

Joy Hsieh

Joy Hsieh

  5   (403 reviews)
Buyer review
very professional
over 3 years ago
very professional

Ms Joy helped us to buy the property from scratch.

Joy Hsieh

Joy Hsieh

  5   (403 reviews)
Buyer review
Supportive
over 3 years ago
Supportive

Joy sold us our first home, she was understanding and supportive. She was able to provide us honest feedback from the vendor during the negotiation process.

Joy Hsieh

Joy Hsieh

  5   (403 reviews)
Seller review
Any agent can sell in a strong market. Max is your strong agent in a slow market.
over 3 years ago
Any agent can sell in a strong market. Max is your strong agent in a slow market.

I met Max while assisting with renovations of my friend's villa a few years ago. We interviewed a number of selling agents together and decided to select Max Pracy from Tracy Yap Real Estate. Max seemed like a genuine guy with terrific market knowledge as he had been in the industry for over 30 years, so I decided to employ Max a few years later for the sale of my apartment. I have not regretted that decision. Due to the current market downturn, Max really had to employ all the skills and knowledge he had acquired over that 30 years. Max used a variety of marketing strategies, including both local and overseas advertising, plus his very large data base, that was able to generate many enquiries and leads. The ability to communicate are important skills for any agent and Max has that in spades. He was in contact with me throughout the whole sale process, including after every open house. He provided comprehensive weekly reports, kept in contact via emails, messages and phone calls and always responded to mine. Max also went above and beyond to assist me in other related areas that did not directly involve him as the selling agent, because he appreciated the fact that the whole process was stressful and unfamiliar to me. Max was not "just an agent" but a friend to me, who was by my side the whole time. If you are looking for an agent you can rely on and trust, then I would highly recommend giving Max an opportunity to sell your place. You will not regret it.

Max Pracy

Max Pracy

  5   (11 reviews)
Seller review
Good agent
over 3 years ago
Good agent

Joy is a really patient and nice person. She understands the market and knows how it works and could definitely help you achieve what you expects.

Joy Hsieh

Joy Hsieh

  5   (403 reviews)
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