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Our reviews

  5  
2528 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
A very professional and caring experience
about 2 months ago
A very professional and caring experience

Michelle made me feel at ease with the sale right for the start. l just had a good feeling from the first meeting, and chose not to even engage another Real Estate for their opinion. As l just knew Michelle's confidence and professionalism made me feel right about the sale.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Speedy sale
about 2 months ago
Speedy sale

Michelle and her team were spot on from the first interaction. Communication was fast, clear and consistent. They made what can be a long and difficult process, into a smooth and quick one!

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Buyer review
Best agent in Carrum Downs
about 2 months ago
Best agent in Carrum Downs

Michelle and her team were excellent to deal with & made the purchase of our first home an exceptionally enjoyable experience.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Great result during uncertain times
about 2 months ago
Great result during uncertain times

We were very happy with how Michelle and her team conducted themselves during the sale of our property. They are a well oiled machine and provided great communication throughout the campaign. Michelle remained positive despite the recent changes in the market and got us the price that we wanted.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Professional and proactive agent
about 2 months ago
Professional and proactive agent

Sold my property off market. Very professional and proactive on the sales. Easily reachable during the process.

Ben Quatrini

Ben Quatrini

  4.9   (365 reviews)
Seller review
Highest praise to the best team!
about 2 months ago
Highest praise to the best team!

Firstly, I want to say a massive thank you to not only Michelle and Symone, but the entire team behind them. I’m not even sure where to begin. The whole process happened so quickly and seamlessly that we were able to enjoy the ride from start to finish. Our journey began with Symone. She came to our home and immediately demonstrated her experience and in-depth knowledge of the local area. She listened carefully to our needs and expectations, then clearly and professionally explained the strategy that would give us the best possible outcome. Once Michelle and the team came on board, they guided us through every step of preparing our home for sale. Their advice was invaluable, helping us present the house in the best possible light. The photographer they organised did an incredible job, capturing our home beautifully. When the property went live, the team worked tirelessly, organising private inspections and preparing for our first open home. We had an incredible 37 groups through on the very first day! It was far busier than we ever expected, but everything was handled calmly and professionally. The offers then started rolling in, and Michelle negotiated with exceptional skill and finesse. Thanks to her expertise, we achieved a sale price that was over $100,000 above our asking price. Throughout the entire process, Michelle, Symone and the team were always available to answer our questions, checked in with us regularly, and consistently demonstrated professionalism, honesty and genuine care. If you’re thinking of selling your home, I couldn’t recommend Michelle, Symone and their team more highly. They made what could have been a stressful experience feel effortless, and we are incredibly grateful for everything they did for our family.

Symone Gatt

Symone Gatt

  4.9   (169 reviews)
Seller review
The highest level praise for the best team!
about 2 months ago
The highest level praise for the best team!

Firstly, I want to say a massive thank you to not only Michelle and Symone, but the entire team behind them. I’m not even sure where to begin. The whole process happened so quickly and seamlessly that we were able to enjoy the ride from start to finish. Our journey began with Symone. She came to our home and immediately demonstrated her experience and in-depth knowledge of the local area. She listened carefully to our needs and expectations, then clearly and professionally explained the strategy that would give us the best possible outcome. Once Michelle and the team came on board, they guided us through every step of preparing our home for sale. Their advice was invaluable, helping us present the house in the best possible light. The photographer they organised did an incredible job, capturing our home beautifully. When the property went live, the team worked tirelessly, organising private inspections and preparing for our first open home. We had an incredible 37 groups through on the very first day! It was far busier than we ever expected, but everything was handled calmly and professionally. The offers then started rolling in, and Michelle negotiated with exceptional skill and finesse. Thanks to her expertise, we achieved a sale price that was over $100,000 above our asking price. Throughout the entire process, Michelle, Symone and the team were always available to answer our questions, checked in with us regularly, and consistently demonstrated professionalism, honesty and genuine care. If you’re thinking of selling your home, I couldn’t recommend Michelle, Symone and their team more highly. They made what could have been a stressful experience feel effortless, and we are incredibly grateful for everything they did for our family. Aaron

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Buyer review
Excellent communicator, very transparent and responsive
about 2 months ago
Excellent communicator, very transparent and responsive

Michelle was available for any questions from the buyer throughout the transactions. Michelle and her team were professional, responsive, transparent and helpful throughout the entire transaction. I would highly recommend Michelle and her team to anyone considering buying or selling their property.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Always available to answer questions and ease our minds
2 months ago
Always available to answer questions and ease our minds

Selling our house came with unexpected hurdles, but Michelle and the team supported us every step of the way and handled every issue professionally. Highly recommend!

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Very good communicator
2 months ago
Very good communicator

Good communication. All the Team have been very helpful.

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
Seller review
Michelle from O’Brien - Best Agent in town !
2 months ago
Michelle from O’Brien - Best Agent in town !

Michelle is very professional & demonstrated strong market knowledge! Got me a very good price for my home considering the downward market trend! I cannot thank Michelle & her team enough for their dedication, hard work & always answering calls even late at night ! What an incredible experience during a very stressful time! Wish Michelle & her team all the best & a very successful year!

Michelle Stephens

Michelle Stephens

  5   (2071 reviews)
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