Buxton Ballarat

Meet the team

Get to know the 18 property managers at Buxton Ballarat.

Matthew Holton

Head of Property Management

mholton@buxton.com.au

About Matthew

Matt was born and raised in Ballarat and has always had a passion for real estate. Since making a transition from his previous career of hairdressing 8 years ago, Matt has used his knowledge, competence and a commitment to deliver a superior result and the customer experience. With an appetite for learning Matt has proved his diversity by working in numerous and varied roles within the real estate spectrum spanning across Reception, Administration Support, Property Management and Trust Accounting all of which he has applied his strong attention to detail he is known for. With over a decade of in industry experience, Matt brings an abundance of knowledge and experience to our growing team with his motivation, communication skills, dedication, and can-do attitude makes him a standout. No task is too big or difficult for Matt and he thrives on growing and learning. Always available to assist the team, he aims to achieve the best possible results for you and your investments. Displaying tremendous ambition, Matt can undertake high calibre tasks within the business, considered well beyond his years & his experience. He continually takes extreme pride in everything he undertakes, and, completes all tasks to the highest of standards. Matts commitment to the profession, perceptive vision, along with integrity has moulded a successful, well-respected and much-admired team. As diverse and expansive as his experience is, the dominant feature of Matts professional life has been his focus to providing unparalleled customer service.

Josh Walhouse

Business Development Manager

jwalhouse@buxton.com.au

About Josh

Josh Walhouse is an accomplished estate agent who holds a full license and specializes in Business Development. Demonstrating an unwavering commitment to his clients' objectives, with a successful background in property management and leasing Josh utilizes these skills to help clients achieve their property goals. With a profound understanding of the rental market, Josh brings a wealth of knowledge to his role as a highly motivated real estate professional. His core values revolve around delivering service that is honest, transparent, and constantly striving to exceed expectations in terms of customer care. Josh's unwavering dedication to raising the standards for quality service sets him apart. It is worth noting that he is particularly drawn to Buxton due to its well-regarded reputation, team culture, and, above all, its forward-thinking and contemporary approach to the real estate industry. Outside of work Josh spends majority of his time with his family & friends or on the golf course.

Tayla Chalmers

Senior Property Manager - Team Leader

tchalmers@buxton.com.au

About Tayla

Born and raised in Ballarat, Tayla is a highly motivated and driven individual with a strong customer service background. Since starting her real estate career in 2021, she has developed a strong passion for the industry and strives to deliver a high quality of service and exceed client expectations in all aspects of her role. Tayla’s positive, can-do attitude, caring nature and attention to detail make it easy for her clients to trust that there investment is in good hands. Outside of work Tayla spends majority of her time with family, friends and her dogs.

Jamie Stephens

Senior Property Manager

jstephens@buxton.com.au

About Jamie

After completing an Advanced Certificate in Estate Agency at Swinburne University, Jamie Stephens commenced his full time real estate career in 1993. Beginning in Warrnambool, an initial 18 months in Sales progressed to an opportunity in Property Management. Jamie gained valuable experience in various roles of Property management over many years with leading Estate Agencies. Since 2003 Jamie has owned and operated Stephens Real Estate Managers, Ballarat’s only business specialising in Property Management. He has worked successfully and with a strong vision to become regarded as one of Ballarat’s most respected property Managers. “I am driven to offer my clients, whether they are landlords or tenants, the best possible service and advice,” he says. His friendly nature and expertise provide clients an efficient and successful mix. In his spare time, Jamie loves to spend it with his wife Lorelle and two daughters, Arabella and Maelyn. He also has a passion for bike riding, participating in the Ballarat Cycle Classic for the Fiona Elsey Cancer Research Institute. Jamie is keen to offer all investors an opportunity to have their properties managed by the professional team at Buxton Ballarat.

Ben Murphy

Senior Property Manager

bmurphy@buxton.com.au

About Ben

Ben Murphy has a long record of successfully guiding local and national clients with their residential Real Estate leasing with over 17 years’ experience in the industry. Ben is a Licensed Estate Agent and has sound product knowledge and has implemented new technologies to achieve standout results even in challenging market conditions. Outside of work, you will find Ben being a hands-on dad of his two children, a proud member of the St Kilda Football Club, or on the bowling greens of the Victoria Bowling Club. His experience and commitment to professional development has been vital in Buxton Real Estate substantially increasing its market share in Ballarat in a very short amount of time. His approachable manner will guide you through the process in all facets of residential leasing to help achieve your goals in property management.

Jasmine Gillett-Veenstra

Senior Property Manager

jgillett-veenstra@buxton.com.au

About Jasmine

Jasmine is born and raised in Ballarat. She has an in-depth knowledge of the area and the market from spending her life here. Jasmine has a strong customer service background from working in retail and hospitality before she joined Real Estate. Jasmine started her Real Estate journey in 2022 as a Sales Assistant at Buxton Real Estate. After a year in the role she ventured into property management and created a strong passion for the role and helping clients daily. Jasmine excels in delivering a high-quality service to everyone she meets and ensuring a smooth and stress-free tenancy for her owners and tenants. Jasmine has a warm and welcoming personality and has great communication skills. Outside of work you will find Jasmine spending time with her son Zaiden and spending time with family.

About us

The first Buxton office was established by the company's founder John Robert Buxton in South Melbourne in 1861. Since then, Buxton has expanded to become one of Melbourne's premier real estate groups, with a network of offices across many key inner-suburban and bayside locations, including Greater Geelong and Regional Victoria. We have established a proud reputation for our reliability, integrity and our ability to achieve the highest prices for our sellers and landlords.

Tenant review

about 17 hours ago

Highly recommend Nicole Grant

We had a fantastic experience securing our rental with Nicole Grant. Her communication style was excellent—she kept us updated at every step and was incredibly responsive. Her deep market knowledge was obvious, helping us navigate the local rental landscape easily. Nicole also demonstrated strong negotiation skills to ensure the terms worked perfectly for everyone, all while maintaining the highest level of professionalism. We highly recommend Nicole to anyone looking for a seamless, stress-free rental process!

Buxton Ballarat

4.9

(2231 reviews)

Landlord review

about 18 hours ago

Excellence in Real Estate!

Outstanding service from start to finish. The team has been professional, responsive, reliable, and genuinely committed to looking after my rental property. Their attention to detail and communication have made the entire experience smooth and stress-free. I highly recommend them to anyone looking for excellent property management and exceptional service.

Buxton Ballarat

4.9

(2231 reviews)

Tenant review

about 23 hours ago

Really felt like they were in my corner. x x

The team at Buxtons Ballarat provided exceptional customer service and a human experience to a process we all prefer not to go through. Due to government tax changes, many investors are selling and I find myself not in a position to buy. With limited rentals available and hundreds of families all searching for somewhere to live we had been looking for over 6 months. As soon as I spoke to the team at Buxtons rentals, I felt they were in my corner. We secured a great property and they supported me every step of the way. Thank you team.

Buxton Ballarat

4.9

(2231 reviews)

Landlord review

3 days ago

Highly recommend!

We’ve been thrilled with Buxton Ballarat. We bought our property with them and now they manage it, and we are genuinely blown away by the quality of the service. You can expect speedy responses, strong initiative and absolute professionalism from the team. Special shoutout to Sophie Moore who is wonderful to deal with.

Buxton Ballarat

4.9

(2231 reviews)

Tenant review

9 days ago

Excellent communicator to fulfil your needs

Paris is extremely proficient & professional in assisting tenants. She assisted me in streamlining and filtering potential matches for an ideal home as per my preferences, Btw I’m new to the region. I was lucky to have a chat with Paris & Jasmine, and I’d recommend Buxton to anyone prior to applying A Bulk-Load of Rental Applications at a hundred properties. Buxton values your time despite your status as a Prospective Tenant or a Buyer.

Buxton Ballarat

4.9

(2231 reviews)

Tenant review

13 days ago

Quick and efficient communication

Willow was amazing to deal with, my family and I moved from out of town and she made the process as smooth as possible. Any issues I had when first arriving at the property was dealt with the same day.

Buxton Ballarat

4.9

(2231 reviews)

Our rental properties