Every experience with the team at Image Property reinforces my belief that they are one of the most professional and efficient property agents in the market. I would recommend them to prospective landlords in a heartbeat. Their attention to detail is absolutely mind blowing.
Image Property Aspley
We had Emily from Image Property Aspley as our property manager for period of close to 2 years. Most of our problems experienced were during a listing campaign (really the only time our property manager had to do anything for the property to be honest!) At the end of a tenancy we were advised the property was in good condition, however on our stoping by the property we found rubbish everywhere, damaged light fittings, and verandas with caution tape on it and damaged cupboard drawers - none of which were reported to us. We were mortified to know the property was being shown to new prospective tenants in this condition without any maintenance requests sent to us. Needless to say we promptly ensured these issues were fixed so that it would not affect our chances of finding a new tenant. During the advertisement of the property we were advised to increase the listing price well above market value, which we go no interest for and the remaining 4 weeks were spend reducing the price back to only marginally above what it was originally. Our property manager Emily also communicated with us that an open home was advertised and had occurred, however no open home ever occurred as we found out when we drove past the property during the showing time as we were in the area. On requesting to speak to someone higher than our property manager we were advised to expect a call from someone from the management team (Steve), this call never came. Eventually we we changed to a new property manager from the west end office- we have had marginally better experiences with this property manager, though similar issues are starting to emerge. Overall, image property present as a company with systemically poor management and communication.
Image Property Aspley
Are always on top of anything, communication is great & genuinely care about managing your investment property.
Image Property Aspley
Excellent services from Image property Property manager was active in getting my placed leased timely and kept me informed professionally Thank you image property
Image Property Aspley
No hassle property manager. Great communication, does all the work for us. Very thorough. Would recommend this company.
Image Property Aspley
Very satisfied and professional property agent. kind and Helpful staff provide property knowledge covered every corners of property industry. My new house was managed by them from handover to rent out, careful inspection, detailed report, professional photos, accuracy pricing to rental market and at the earliest time successfully rented out.
Image Property Aspley
Image Property and in particular Kirsty have made the process of purchasing, prepping property for rent and finding tenants/renting the property easy and a great learning experience. Could not have done it without them! Highly recommend them for getting property to market and ongoing management of properties.
Image Property Aspley
Image Property has the best management skills to give landlords a headache-free experience.
Image Property Aspley
Image property has great property management experience and have excellent customer service and communication.
Image Property Aspley
I cannot express enough gratitude for our property manager Hollie Hewett-Ison's exceptional help during a difficult situation. When our previous tenants left our property in a mess, she quickly stepped in and took charge. She prioritized the necessary repairs and fixes, ensuring everything was in order before the next tenants moved in. Her efficiency and professionalism were truly impressive. Not only did she handle the immediate issues with ease, but she also went above and beyond to assist us in claiming insurance to cover additional repairs. Without her guidance and support, I honestly don't know how we would have managed. I am incredibly thankful for her dedication and expertise. I highly recommend her services to anyone in need of a reliable and proactive property manager. Thank you for all your hard work!
Image Property Aspley
We engaged with Image to seek tenants for our property. They have great communication both by phone and email. They screened tenants for us and gave us options. We have had a positive experience so far.
Image Property Aspley
They were efficient and prompt
Image Property Aspley
