It has been a year since I sold this property through Manor. After observing the market and the performance of this rising star agent in distance, I have a feeling that my experience needs to be shared with the community. 1. Over quote the property price to lure the vendor for sale 2. Make false commitment 3. Change sales guide at day 1 once agency contract signed 4.low flexibility from the back office support , everything is chargeable , not willing to help 5. Promised to open 3 times a week and ended up 1 or 2, always late to present the house opening 6. Very flat marketing review weekly report , no focus no strateg no nothing 7. Poor analysis before the auction, not even be able to confirm solid bidder information before the auction, and late arrival again on the day. 8. No strategy to close the deal only push vendor to accept 9. No customer service spirit being a vendor agent 10.Poor market knowledge, no in-depth analysis, no empathy. My true feeling is this Agent has done more over marketing to build their brand. It was misgided when searching for good sales agent in this area. sale the property might be the once or twice opportunities in our vendor journey , we must sharp our eyes to choose the best one to suit you . Do not always rely on marketing , you should interview the sales agent as many as possible in person before making the decision. Lessons were learned and never happened again. Disclaim: The review was based on my own experience and it might not reflect the full picture.

Jay Bacani

star   4.9   (721 reviews)

John was professional and helpful in assisting us to purchase our property. He was a pleasure to deal with.

John Grima

star   5   (285 reviews)

I have worked with many real estate agents over the period. Difinitely Zach is the most professional and reliable agent who I worked with. His team members (Josh, Elisa etc) are also very professinal. They do work with Zach very closely and within the well-organised time frame they try their best to meet all my expectations providing me with sophisticated services (prompt correspondence, clear communication, detailed sales plans and market/trend analysis). I am sure that I will work with Zach next time again.

Zach Eadie

star   4.9   (252 reviews)

Daniella was always there when we needed her, ready to make time for us and didnt give us the icks like those sleazy cheap suited, hair slicked back, porsche driving agents you see on TV. She helped us with all of our questions, was attentive but not pushy and we really felt like she wanted the best for us.

Daniella Lazzaro

star   4.9   (97 reviews)

Our property was in very good hands from the time we entrusted it to Paul Hanna. He was knowledgeable about our area & very professional from our first meeting. Our house was sold on the 2nd Open Home which speaks volumes for Paul's professionalism. We couldn't speak highly enough of him & all of the assistance he gave us as we prepared our house for the sale. We are extremely happy.

Paul Hanna

star   5   (235 reviews)

Daniella always remained positive & focused on achieving the result we wanted. She handled all stages & challenges professionally and to a high standard. She knows her market well and communication is very thorough. Thank you.

Daniella Lazzaro

star   4.9   (97 reviews)

Jay and the team acted professionally during the sale process. Whole experience was as smooth as it can be but most importantly we ended up getting the result well above our expectations.

Jay Bacani

star   4.9   (721 reviews)

John’s knowledge of the market is exceptional. He gave us an honest appraisal of our property, and despite tough market conditions, managed to exceed our expectations. Thoroughly professional and very patient, John kept in touch with us for over two years until we were ready to list, and at no time pressured us in any way. He worked hard to secure us a better than expected result and kept us fully updated daily on the progress of the sale. We can’t thank John enough for a job well done.

John Grima

star   5   (285 reviews)

It was a pleasure working with Rinat in selling my home. As an agent, he was very professional, transparent and easily contactable. He took the time to explain the selling process very clearly as well as the strategy and approach. He always kept me regularly informed of buyer feedback which was helpful. Rinat is very experienced in the industry and knows the Northmead suburb (and surrounds) very well. I valued his advice and guidance throughout the marketing campaign and auction. I am confident that he put in 110% effort in selling my home and would definitely recommend Rinat for anyone thinking of selling. Thank you, Rinat!

Rinat Talat

star   4.9   (117 reviews)

Harry is always my go to man. This is my second time selling experience with Harry. To my wonder, even in buyers market, he sold my property in two days. Extreamly happy with his service, knowledge of market, and professionalism.

Harry Bhatia

star   5   (140 reviews)

Daniella brought an informed eye and extensive marketplace knowledge to the table when the time came to sell our late mother’s house. With the kindness and compassion required in such a situation, she discussed a range of marketing options and strategies with us, was always prepared to take our points of view on board and offer the advice and information required. Daniella always kept us informed of developments following Open House days, which has now resulted in a successful sale to a happy new owner. Our family’s thanks to you Daniella for so capably managing the marketing and sale of our Mum’s cherished home.

Daniella Lazzaro

star   4.9   (97 reviews)

After being extremely let down and disappointed for 6 months and trying to sell with two other local agents, we had almost thrown in the towel. Then along came John Grima. From the very start of the campaign with John, we noticed an immediate difference in the level of service and calibre of agent we had working for us. What stood out the most about John was, despite the immense time pressure and emotions we had on the sale along and strict requirements we had in order to sell, John was extremely calm and methodical the whole way through. Where others see problems, John finds solutions. John explained everything in depth around what makes a sale successful or not. What also stood out the most was his dedication and his honesty. Where others focus on selling themselves, John focuses on selling your house! John took the time to explain what he was doing, and why he was doing it in a way that made us feel like we were working together as a team. He didn't promise the world to get the listing and then back track when things got tough. Where others show arrogance, John shows confidence. John was very sharp with his communication and his negotiation skills were second to none. He pushed and pushed, and we always felt he was in our corner and someone who deeply cared for all the right reasons. We cannot thank you enough for everything you have done for us, you are an amazing agent and above all just a great human being. Thank you!

John Grima

star   5   (285 reviews)