I recently worked with Louise and the team from Highland to re-let my property. They communicated regularly, sent me documented inspection reports, and found a suitable tenant based on my needs. I found Louise to be a very positive and motivated Property Manager, who provided me with guidance throughout the process.
Highland Cronulla
We apologise for taking so long in writing about our experience with Highland's agent India Mix. We were busy moving and settling in, and only recently the internet service has been established. We first encountered India Mix in an inspection for the unit 9/32-34 Nicholson Parade, and later that day at 10/15 Tonkin Street. Since then we realised that she was different from the numerous real estate agents we had been dealing with. She never had a mobile phone on her hands, which was a nice surprise, in all other inspections we had attended thus far, the agents were too busy with their mobile phones. India also seemed focused and attentive, ready to answer any question. Other agents had a disposition that resembled some level of arrogance or perhaps condescending in their tone, India felt always approachable and somewhat easy to create rapport. India demonstrated to be proactive as well, she was interested to find out the characteristics of the properties we were looking for, she offered a listing of all Highland's properties, and tried to match our requirements with Highland's current properties on the market. We met once again during the 5/17-19 Prince Street inspection, where once again all of the traits we had seen before proved to be carefully employed. This time we were really interested in this unit, and India seemed to work with us, it was clear that she was doing all she could so our application would be considered. She showed patience and persistence for reaching our real estate agent in an extraordinarily busy day, where he seemed unreachable for most of the day. We ultimately succeeded in renting the unit we were interested in, and we believe that India played a significant role for achieving that, and that she made the process less impersonal than typical. Overall we were impressed by India's customer service, and that positively reflected on our impression about Highland itself. We are glad our dealings with Highland had been through India, and we hope o
Highland Cronulla
Highland have managed my property for many years and I've been impressed by their proactive communication, support, follow up and professional conduct. Rayner and Evangelia have been wonderful agents and have represented my best interests the entire time. I have no hesitation recommending them.
Highland Cronulla
Very happy with there professional approach . Speedy service to things that need fixing as well .
Highland Cronulla
First class in every way. Blake and Megan met my every need in securing tenancy for my appartment. A truely well polished team. Given the short notice tasked of finding a suitable tenant I can not thank you enough. Well done. Mike
Highland Cronulla
My property was managed by another real estate agency before, it took a while, and many inspections to be rented out last time. When Highland took over the management of property, it only took one inspection to rent out my apartment, it was truly an amazing result! Louise Brown gave me professional strategic advice when we discussed about price and how to rent it out quickly which leaded to this great result. She is the best and most proficient real estate agent who you can rely on. Highly recommended!
Highland Cronulla
Cronulla Highland has been very efficient and easy to work with from the first moment I contacted them to rent my unit. They are responsive, professional, efficient and nice to deal with. They arranged all the paperwork, photos, and ad very quickly, and found a tenant very soon after the first inspection. I've rented my unit with other agents in the past, but Highland is far superior.
Highland Cronulla
Very proffesionl and kept me up to date on everything was relet with the first person that saw it
Highland Cronulla
Highland have been our property managers for many years and they continually maintain a high standard of looking after our property being on top of anything from maintenance to advertising for new tenants. Highly recommended and couldn’t be happier.
Highland Cronulla
Awesome to deal with, very clear and polite. Answering any questions I had and explaining clearly every process and decision that was going on. Highly recommend to anybody.
Highland Cronulla
I have just started a new rental lease with Highland, and everything about this experience has been positive - and not just from one team member at Highland, but everyone I've had contact with: at the initial viewing, on the phone and through email, at Highland's office at Cronulla, everyone has been incredibly friendly, thoughtful, professional and quick to answer any question I might have. Moving home - whether you're renting or buying - can be an overwhelming and stressful time, and the team at Highland have really made this experience so much easier. Thanks!
Highland Cronulla
The team at Highland property agency are easy to deal with and leased my property within a week special thank you to Michael and Keira for securing a tenant for my property.
Highland Cronulla
