Our profile

Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Process Easy and Enjoyable
about 4 years ago
Process Easy and Enjoyable

Callum and his team has made the process easy and enjoyable as well as achieving a sale we are happy with.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Seamless, Family Friendly, Professional and Genuine Realtor
about 4 years ago
Seamless, Family Friendly, Professional and Genuine Realtor

Callum's work ethic was second to none. His knowledge of the current market was spot on and informative. We have bought and sold with Callum in the last 5years and would highly recommend his services to anyone who wants a seamless, family friendly, professional and genuine realtor.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
Easy Process with Impact!
about 4 years ago
Easy Process with Impact!

Having signed up with James and John we were notified of an off market opportunity which suited us perfectly! John went out of his way to schedule private viewings and made the whole buying process very simple and easy. The follow up staff were very friendly and informative about everything and took the stress out of it! Very happy with Impact Realty for looking out for properties to suit us, keeping us updated and being genuine, nice agents!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Genuine and professional service with a smile.
about 4 years ago
Genuine and professional service with a smile.

It was refreshing chatting to James about the selling/listing of my property. He was transparent with the whole process. Great to find such a humble honest team in this industry, I would highly recommend James and the Impact team to anyone! Great work guys!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Swift and efficient with great knowledge.
about 4 years ago
Swift and efficient with great knowledge.

Adam has been great to deal with. Great knowledge of the local market, made the process very simple and kept in continual communication during the whole campaign. Adam made the sale as easy as possible for both us, as sellers and our tenant, and dealt with any issues swiftly and efficiently. Adam is easy to work with, and made everything less intimidating from the outset.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
A professional team, focussed on great client service that delivered seamlessly a strong result.
about 4 years ago
A professional team, focussed on great client service that delivered seamlessly a strong result.

James and the whole Impact Team were outstanding, the attention to detail assisting us sell was first class. Everyone in the Impact Team knew there role and ensured we were well informed on every element of the process. James' view of the market and how it was moving gave us clarity and confidence and proved 100% accurate. We sold very quickly knowing that the Impact Team had achieved for us a strong result. I would without hesitation recommend James and the Team to any seller.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Incredible salesmanship and professional conduct!
about 4 years ago
Incredible salesmanship and professional conduct!

I have known Adam Hanley for 5 years now. In that time, I have bought a property on which he was the agent and he has also conducted the sales of two of my properties. I have been impressed by Adam's incredible salesmanship and professional conduct on each transaction from start to finish. He is a very likeable, genuine person. Each campaign he has suggested, has worked and he has achieved great results. I feel he communicates extremely well to keep the client in the loop. I highly recommend Adam as a sales agent.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Punctual, patient and attentive agent!
about 4 years ago
Punctual, patient and attentive agent!

From the start Adam was punctual and patient in explaining to us the sale process in a language that we could understand. We felt overwhelmed with the task of selling but, with Adam's help and "counselling" it all was less daunting and somewhat easier to tackle, especially because we were able to put in place a strategy and followed it. During the sale, Adam was attentive to our requests and we felt he was always honest and straight forward with us. Thank you for your expertise Adam!

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Happy and successful result
about 4 years ago
Happy and successful result

44 years in Mt Eliza, 5 house sales and I cannot recommend James and his team highly enough. Very down to earth his professionalism and passion for Mt Eliza is very evident. A seamless quick sale to my satisfaction. James, Deb and Ronnie were a pleasure to deal with.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
My experience
about 4 years ago
My experience

James was honest, professional and up to date with the market

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
James, Nikki and Ronnie - Great Team
about 4 years ago
James, Nikki and Ronnie - Great Team

We are delighted with our purchase, Nikki took us through the propeety on our first viewing. Nikki provided great advice and is very knowlegeable about the local area. The process from viewing the property to our purchase was managed by James, Nikki and Ronnie, geat team, professional every step of the way. We could not be happier, thank you.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
James and his5
about 4 years ago
James and his5

James and his team did a wonderful job selling our property in one week - communication was excellent from all concerned.

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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