Better than any other agent I have worked with. He's on the forefront and provides advice above his responsibilities. He doesn't delegate selling responsibilities to juniors or support staff and maximised profit on our home. He will be my go-to agent until he retires.
Callum MacPherson
Callum was open and honest in all our dealings Helpful and always approachable. Always responded when asked. Made the whole process pleasant.
Callum MacPherson
It was a great experience working with Ross, we speak so highly of his professionalism through the whole process & would recommend him to anyone again. Thankyou Ross for making our journey flawless.
Ross Katsambis
Callum and his team were outstanding. The process was seamless from start to finish, with clear advice, regular updates, and quick, reassuring communication. They guided me on preparing the property for market and connected me with reliable trades. Professional, genuine, and well-organised, they made everything stress-free and I felt comfortable and confident throughout. Their commitment to achieving the best possible outcome really showed. Thanks again Callum and Irina!
Callum MacPherson
My experience with Ross was absolutely fantastic. He was so patient, answered all our questions and went above and beyond. At every stage we were kept updated and the level of communication was brilliant. I have never met a better agent and would highly recommend Ross to all! Thank you Ross for making this as stress free and as easy as possible!
Ross Katsambis
Very satisfied with the overall experience. Considering it was a new area for us, we were very pleased with all our dealings with James. Very professional and also genuine. Compared to dealing with several other agents in the Peninsula we were extremely impressed with James and Impact Realty.
James Merchan
Cal has the ability to make you feel like he is only working for you. He went above and beyond for us and the constant communication always kept us at ease. Exceeding all expectations, if you don’t have Cal selling your house you’ll be doing yourself a disservice. Never telling you want you want to hear but just pure honesty. Irina was also amazing when it came to campaign management. Cannot fault either of them . Thanks again guys
Callum MacPherson
Callum was transparent and straightforward from the beginning. His communication was excellent throughout the process. He was also very helpful in assisting us with buying our new home. You can't go wrong with Cal!
Callum MacPherson
When we first reached out to agents to sell our home, it was James from Impact who got back to us the very same day. From our first meeting, James put us at ease with his calm, measured and professional approach. He provided us with insights into our home and what strategies were working best in the current market. With their guidance, we sold for $130,000 over our top range, which we were completely blown away by! I would highly recommend Impact to anyone considering selling their home.
James Merchan
Callum and his team were always calm, professional and honest. They provided clear and accurate advice and feedback and always told us what was happening next. I have used Callum several times in my professional world and had no hesitation in using him to sell our investment unit. So very happy with all he (and his team) have done for us.
Callum MacPherson
Outstanding in every aspect from start to finish.
Callum MacPherson
We recently sold our property with James, and the entire experience was outstanding from start to finish. James was incredibly efficient, kept us informed every step of the way, and made the whole process smooth and stress-free. His communication was always open and prompt, and his professionalism gave us complete confidence throughout the sale. Best of all, he achieved a fantastic result in a very quick time! We couldn’t be happier and would absolutely use James again to sell any future property.
James Merchan
