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Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Extremely Helpful
9 months ago
Extremely Helpful

Adam was extremely helpful throughout the buying process. He kept us updated and answered all of our questions promptly. I can highly recommend Adam as a local agent. Thanks again with all of your help with purchasing our new home. Adam also communicated with us whilst he was on leave which was of great assistance in negotiations.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Buyer review
Highly Professional
9 months ago
Highly Professional

Adam was exceptional to deal with throughout the process. He always responded in a timely manner to our enquiries on the property and accommodated our (several) requests to view the property privately, which we did a number of times. As a buyer, I can say that he conducted the process in a fair and highly professional manner. I wouldn't hesitate to recommend Adam.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Extremely Professional
9 months ago
Extremely Professional

Callum was extremely professional, transparent and kept me up-to-date with everything. What was going on with my property. I’ve actually bought off Callum before and now I’ve sold with Callum. I will only use Callum for future sales and purchases.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
A Very Positive Experience
9 months ago
A Very Positive Experience

We recently purchased a property through Ross and had a very positive experience. Communication was excellent throughout the entire process – we were always kept updated and any questions we had were answered promptly and clearly. The whole transaction was smooth and stress-free.

Ross Katsambis

Ross Katsambis

  5   (129 reviews)
Buyer review
Genuine and Helpful
9 months ago
Genuine and Helpful

Callum was very helpful in the purchase of my first home. He was genuine & spent the time explaining the process to me, as well as keeping me up to date during the offer process.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Easy to Deal With
9 months ago
Easy to Deal With

From the very beginning we found Callum and his team easy to deal with a professional, we would highly recommend Impact realty for all your buying a selling needs.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Very Professional
9 months ago
Very Professional

From my initial contact with Callum, he gave advice on preparing the property for the market, good knowledge of market values and kept me updated in a short campaign. Very professional and any dealings with the team at Impact team was exceptional.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
A Pleasure to Work With
9 months ago
A Pleasure to Work With

It was a pleasure working with Callum and the Impact Realty team.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Professional, Helpful, and Seamless Communication
9 months ago
Professional, Helpful, and Seamless Communication

We had three local appraisals and all came in at a similar figure, but James from Impact Real Estate stood out. While other agents brought standard comparison reports, James arrived with his own detailed reports and spreadsheets that were far more comprehensive and coming from a finance background is a huge plus. James was professional, helpful, and made the process stress-free. Our property sold for top dollar before the first open for inspection, which was a huge win with a baby at home. Communication was seamless, and his assistant Alexi was always friendly and helpful. We wouldn’t hesitate to work with James again.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
 Incredibly Knowledgeable
9 months ago
Incredibly Knowledgeable

I have never had to sell a property before. I had absolutely no idea what I was doing or where to even begin looking for help. Ross was referred to me by a friend. I found him incredibly knowledgeable about real estate. He knew the market well. He got the best price for the house which was far above my expectations. And I admired how Ross took me through every step of the process, making it as easy as possible. I highly recommend Ross and his team to anyone who needs to engage with the market.

Ross Katsambis

Ross Katsambis

  5   (129 reviews)
Seller review
Nothing Short of Amazing
9 months ago
Nothing Short of Amazing

Callum has been nothing short of amazing in the process of selling our home. He’s patient, takes the time to listen and understand your needs and adapt to change if it happens. He’s friendly, personable and professional. We have used Callum for years in the sale of our homes and buying, and I wouldn’t use any other agents. Callum is honest and trustworthy and wants the best outcome for all involved. Given our house was on the market and sold in less than 6 days is a testament to his hard work!

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Absolutely Seamless Process
9 months ago
Absolutely Seamless Process

From start to finish the process was absolutely seamless. Everything was explained super clearly to us (first home we have sold!) and we were given advice along the way when needed. This led to our home selling within a week with an incredible result. Thanks so much to Callum for all of his expertise - we would have no issues recommending him and his team including Irina to anyone!

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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