We actually went through John with this property purchase, and it has been a pleasant experience working with him. John’s knowledge and helpfulness throughout the process has be wonderful, and his calming persona has help us through the purchase. We would highly recommend John.
John Merchan
It happened quickly! We originally considered the property on-line, liked the location and the floorplan but it was a bit overpriced. when it reappeared with a price reduction my wife and I were interested in inspecting along with a couple of other houses in Mt Eliza. After arranging a time we met John who was enthusiastic, had good knowledge of the area and was able to point out the quality features of the house to us. My wife and I were quite impressed with what the house had to offer and visited John in their offices to make an offer. Predictably initial offer was rejected and after increasing it marginally and including a longer settlement John did some negotiating with owners and came back to us the same day with advice we were successful. I am sure that John had to work hard with owners to convince them of the merit of the offer but he came through!
John Merchan
It was refreshing chatting to James about the selling/listing of my property. He was transparent with the whole process. Great to find such a humble honest team in this industry, I would highly recommend James and the Impact team to anyone! Great work guys!
James Merchan
Adam has been great to deal with. Great knowledge of the local market, made the process very simple and kept in continual communication during the whole campaign. Adam made the sale as easy as possible for both us, as sellers and our tenant, and dealt with any issues swiftly and efficiently. Adam is easy to work with, and made everything less intimidating from the outset.
Adam Hanley
James and the whole Impact Team were outstanding, the attention to detail assisting us sell was first class. Everyone in the Impact Team knew there role and ensured we were well informed on every element of the process. James' view of the market and how it was moving gave us clarity and confidence and proved 100% accurate. We sold very quickly knowing that the Impact Team had achieved for us a strong result. I would without hesitation recommend James and the Team to any seller.
James Merchan
From the start Adam was punctual and patient in explaining to us the sale process in a language that we could understand. We felt overwhelmed with the task of selling but, with Adam's help and "counselling" it all was less daunting and somewhat easier to tackle, especially because we were able to put in place a strategy and followed it. During the sale, Adam was attentive to our requests and we felt he was always honest and straight forward with us. Thank you for your expertise Adam!
Adam Hanley
I have known Adam Hanley for 5 years now. In that time, I have bought a property on which he was the agent and he has also conducted the sales of two of my properties. I have been impressed by Adam's incredible salesmanship and professional conduct on each transaction from start to finish. He is a very likeable, genuine person. Each campaign he has suggested, has worked and he has achieved great results. I feel he communicates extremely well to keep the client in the loop. I highly recommend Adam as a sales agent.
Adam Hanley
44 years in Mt Eliza, 5 house sales and I cannot recommend James and his team highly enough. Very down to earth his professionalism and passion for Mt Eliza is very evident. A seamless quick sale to my satisfaction. James, Deb and Ronnie were a pleasure to deal with.
James Merchan
James was honest, professional and up to date with the market
James Merchan
We are delighted with our purchase, Nikki took us through the propeety on our first viewing. Nikki provided great advice and is very knowlegeable about the local area. The process from viewing the property to our purchase was managed by James, Nikki and Ronnie, geat team, professional every step of the way. We could not be happier, thank you.
James Merchan
James and his team did a wonderful job selling our property in one week - communication was excellent from all concerned.
James Merchan
Ben always listened to my comments and gave me good feedback after buyers came through my property
Ben Cadd
