I’ve had the pleasure of knowing Luna for over a decade, and what started as a professional relationship has truly grown into a personal one built on trust, consistency, and genuine care. Selling our property in the current environment was far from straightforward. With economic uncertainty, rising interest rates, increasing fuel costs, and strong competition from similar properties in the same complex, it was a challenging process. Throughout it all, Luna went above and beyond to ensure the sale was successful. Her commitment, persistence, and strategic approach gave us confidence every step of the way. Luna’s work ethic is outstanding. She is highly professional, incredibly responsive, and always approachable. What sets her apart is not just her deep market knowledge, but her ability to truly listen, understand our needs, and navigate challenges with calmness and clarity. We are deeply grateful for her dedication and support, and I would not hesitate to recommend Luna to anyone looking for a real estate agent who genuinely cares and delivers results.

Luna Li

star   5   (76 reviews)

We are incredibly impressed with the service provided by Crystal and her team. She made us feel fully supported throughout the whole selling process. Crystal is highly responsible and kept us informed with timely and honest feedback after each open home. The entire team operates with impressive efficiency, ensuring every detail was handled professionally and without delay. If you are looking for a trustworthy and proactive agent, I highly recommend their services.

Crystal Li

star   5   (141 reviews)

I highly recommend Crystal Lai to anyone looking for a trustworthy, knowledgeable, and genuinely caring real estate professional. Thanks to their dedication and hard work, we secured the buyer in less than three weeks right before the market became more uncertainty due to the global crisis. I know from Day 1 that my property was in good hands and Crystal had played her magic to beat our expectation. Her strong market knowledge and clear communication have guided us through the whole process with confident and made the right decision. It was an absolute pleasure working with you and the team. I am sure we will need your help again in the near future. 

Crystal Li

star   5   (141 reviews)

Crystal Li has demonstrated to be a very professional real estate agent. She knows her job and has every selling step under control. She assisted in the planning and presentation of our apartment and worked out a comprehensive marketing strategy. She negotiated with both seller and buyer meticulously and covered all our concerns. She achieved sales of our apartment in only 11 days in a downturn market. I am completely satisfied with her performance.

Crystal Li

star   5   (141 reviews)

Thanks to Crystal Li for helping us to sell the above property in a lightning-fast time despite the present economic downturn. She was able to give us invaluable advice from preparation to clinching the deal. Kudos to her for doing the heavy-lifting! I am sure the good result is due to her hard work and dedication. She plays a fair hand and it has been a win-win to both seller and vendor. Way to go, Crystal!

Crystal Li

star   5   (141 reviews)

I had a fantastic experience working with Luna throughout the sale of my property. From the very beginning, she went above and beyond to help me prepare the property for market. Luna spent a great deal of time guiding me through the renovation process and gave very practical advice on what improvements would make the biggest impact for buyers. What really stood out was the amount of time and attention she dedicated to the campaign. She always kept me informed, carefully walking me through the feedback from every buyer and helping me understand their thinking and level of interest. Her knowledge of the local area and buyer psychology was incredibly impressive and clearly played a big role in achieving such a great result. Luna was also extremely accommodating whenever special inspection requests came up and was always willing to go the extra mile to make sure no opportunity was missed. In the end, she secured a sale price that far exceeded my expectations, and I truly believe that outcome was the result of her hard work, strategy, and commitment. On top of everything, Luna has a wonderful bubbly personality and is genuinely very easy and pleasant to work with. Selling a property can be stressful, but she made the entire process smooth and reassuring from beginning to end. Thank you Luna for all the help, guidance, and dedication throughout the entire journey. I would highly recommend her to anyone looking to sell their property.

Luna Li

star   5   (76 reviews)

Crystal did an outstanding job selling my property. From the very beginning she was professional, knowledgeable, and incredibly proactive. Thanks to her expertise and strategic approach, my property was sold in just one week. Crystal kept me informed throughout the entire process and made everything feel smooth and stress-free. Her communication, market knowledge, and dedication truly set her apart. I always felt confident that my property was in the best possible hands. I highly recommend Crystal to anyone looking to buy or sell property. If you want someone who works hard, delivers results, and goes above and beyond for their clients, Crystal is the agent you want on your side.

Crystal Li

star   5   (141 reviews)

I just want to take this opportunity to sincerely thank you for your hard work and dedication in selling our property. Your confidence, expertise, professionalism, and commitment made the entire process smooth and stress-free. Unbelievably selling in one week! If you are looking for someone selling your property, Crystal and her team is highly recommended!

Crystal Li

star   5   (141 reviews)

She was involved in the sale of 2 units in this complex and she had knowledge of the sale of my unit n suggested auction to get the maximum price. Also she kept me updated after every open house n worked hard to get more registered for the auction day.

Crystal Li

star   5   (141 reviews)

Luna was absolutely amazing, 5 stars isn’t enough. She was constantly in contact with us, throughout the whole process. Answering any queries we had and following up with the owner, to get anything else we asked. Everything was completed with the utmost professionalism. When you buy a property, you need a good team; solicitor, broker, conveyancer and real estate agent. I can’t recommend Luna enough as one of the best real estate agents we’ve ever dealt with. If we were looking in the market again, Luna would be one of our first calls.

Luna Li

star   5   (76 reviews)

After searching for a home for more than 12 months and missing out several times, working with Heath was amazing. His team were warm, approachable, and made the whole process feel far less overwhelming. Heath is an excellent communicator. Every step was clear, timely, and honest, which gave us real confidence after a long and tiring search. We really value people who are genuine and easy to work with, and Heath absolutely was. Were grateful for their support and would happily recommend them to anyone looking to buy a home.

Heath Dockary

star   5   (162 reviews)

It was a pleasure to work with Crystal from start to finish. Her knowledge of the market is second to none and I cannot fault her professionalism. She did not over promise, however she exceeded my expectations and I was very happy with the results. The process was seamless and my property was sold within two weeks of being on the market. She is a brilliant communicator and kept me informed throughout the whole process and always got back to me within a timely manner. I would not hesitate to recommend Crystal and Kenny and I will be using them for all my future property transactions.

Crystal Li

star   5   (141 reviews)