Lasha has been fantastic since day one. She was very attentive throughout the entire moving process, and it was a pleasant surprise to receive some gifts when we got the keys. Lasha manages every situation very well and always responds promptly to any requests. I highly recommend her.
Xceed Real Estate
We never felt represented as the property owner; rather, it seemed the agent’s loyalties lay firmly with the tenant. When our tenant broke their lease, we expected guidance on minimizing our losses, not relentless pressure to slash rent. The agent urged us to keep reducing the asking price—despite still being within the broken-lease window—and brought forward unsuitable applicants without timely follow-up. The exit inspection was equally disappointing. The report overlooked numerous damage (including damage to carpets by a pet), and no effort was made to confirm that carpets or the house had been professionally cleaned, even though the tenant contractually was required to do so. We had to identify every issue ourselves and push the agent to take action or organise repairs ourselves. They repeatedly argued that the bond might not cover repairs, delaying resolution and leaving us out of pocket. Only when Madison stepped in did management improve. She was proactive, professional, and genuinely on our side—someone who finally treated us like the client. Despite Madison’s excellent work, the overall experience shows this agency needs to refocus on protecting owners’ interests rather than placating tenants.
Xceed Real Estate
Bella was very supportive in her approach. Good communication, everything clearly explained and was very helpful in all stages of the process. highly recommend and will use again!
Xceed Real Estate
So grateful to Kristie and her team (Charlie & Rochelle) for helping me rent out my property so quickly! They were incredibly helpful from start to finish, always offering honest advice on what would make the place more appealing to good tenants. Their communication was prompt, their knowledge of the market was impressive, and I felt confident knowing my property was in great hands. Highly recommend for anyone looking for a reliable and results-driven agent.
Xceed Real Estate
I was very impressed with how quickly Xceed were able to find a good tenant, and they made the leasing process simple and stress free. I'd recommend them to anybody looking to rent out or sell their property.
Xceed Real Estate
Hard to reach the property manager. Not pro active and constantly disregards issues until brought to notice by myself.
Xceed Real Estate
Kristie-Lee, Taneale, Charlie, Madison and the rest of the property management team at Xceed have all been a pleasure to deal with from the get-go. They are friendly, efficient and have communicated with me every step of the way, from the first meeting, through to the handover to the new tenant. They also found the perfect tenant after only one home open! Thank you for making the process so easy and stress-free - I will be recommending your services to anyone who needs them.
Xceed Real Estate
As a first-time real estate investor, I couldn't have asked for a better experience. The team provided clear guidance throughout the process, and I felt supported at every step.
Xceed Real Estate
Kristie has been a massive help with my journey. Very kind and helpful with anything I needed and my questions.
Xceed Real Estate
I've been very pleased with Xceed Real Estate for finding me suitable, reliable, and quality tenants for my property.
Xceed Real Estate
Not sure what I was expecting and Deon was really good right from the initial conversation regarding renting out my unit. So far the team there have been very good
Xceed Real Estate
The team at Xceed have done a fantastic job with leasing our house. Their attention to detail providing an attractive overview of the property, following up with maintenance suggestions and regular updates has made this process smooth and effortless.
Xceed Real Estate
Xceed Real Estate
