Aamber is very friendly and pleasant. Gave us valuable information and advice to get the best outcome for our re leasing of our unit. Fair to the owner and fair to the incoming tenant. A good communicator which ended up with a lease signed well within the time frame. Very happy with the professionalism extended to us. Thank you heaps and services rendered is very much appreciated. June Chu-French.
Xceed Real Estate
Thanks to Deon and team getting our property rented promptly. Clear and fast communication is important to us so that was great. Thanks again
Xceed Real Estate
Bella assisted with leasing my investment property. Bella was great to deal with, nothing too difficult and communicated with me regularly through the whole process until we secured a great tenant. I would highly recommend Bella for anyone who is looking to lease their property.
Xceed Real Estate
After a quick call to check confirmation, we had full support from remote via e-mail, and for every question or doubt we received full support and prompt answers.
Xceed Real Estate
From the inspection up to the application process and getting approved, it was just smooth, comvenient and wonderful. We were updated every step of the way and immediately informed about the approval. We didn't have to wait a long time and we weren't left in the dark with our application. All the steps and things that we needed to were organized and easy to understand. Great experience, great communication and excellent service.
Xceed Real Estate
It was great working with Indi again. She was prompt in finding us a new tennant it was only like a week.. Transition all went smoothly.. Thanks again Indi for a great job.
Xceed Real Estate
Kiarra is a legend- she skillfully navigated us through a sticky situation that could have been a lot more stressful should she not have been there to guide us on our options. Cheers Xceed.
Xceed Real Estate
Our tenancy commenced with significant issues that should reasonably have been identified, communicated or addressed before occupation. The Property Condition Report contained numerous omissions, inaccuracies and descriptions that understated the property's actual condition. Several known issues recorded by the agency remained unresolved at handover, including non-functioning lights and an air-conditioner that had not been tested. The key handover process was also problematic, with incorrect and incomplete keys supplied, causing delays on moving day while removalists were engaged at our expense. No meaningful introductory communication was provided (only automatically generated) and all substantive communication was initiated by us. During the first week of tenancy, we spent many hours reviewing the PCR, photographing and filming defects, uploading evidence, investigating maintenance concerns, liaising with service providers and following up safety issues. Responses frequently relied on whether previous tenants had reported concerns rather than assessing the evidence provided. Based on their responses, we can safely presume they did not review the videos and photos provided. The most concerning issue was discovering that the agency's own records identified a ceiling fan as requiring electrician attendance due to sparking prior to the commencement of the tenancy, yet this was not communicated before occupation. While some matters were eventually acknowledged and escalated, this generally occurred only after we had identified, documented and pursued the issues ourselves. Overall, the tenancy commencement process placed a substantial and unexpected administrative burden on us during what should have been a straightforward move into a professionally managed property. We would have chosen 0 stars but at least 1 was required to submit the review.
Xceed Real Estate
Exceed representative, Indianna Hall was very patience in answering all our queries and did not rush us during inspection despite we had 3 viewings with her on the same day. We appreciate her kind consideration. We are pleased that our application went through successfully without any hiccups. We never thought that application was so seamless, convenient and fulfilled all our requirements. Our application response took about 3 days as Indianna mentuoned and they delivered what they said. Thank you Exceed for making the process easy and smooth!
Xceed Real Estate
This agent takes care of all my property needs seamlessly, from day-to-day management to finding suitable tenants and negotiating lease terms. They handle every detail thoroughly and with great efficiency.
Xceed Real Estate
A big thank you to Bella and everyone at Xceed, my family and I have had a wonderful experience. The communication, and commitment on helping us securing a rental has been a smooth transition
Xceed Real Estate
Bella has been very professional and fast acting, securing tenants for our rental property in a timely manner and for a great rate. Highly recommend
Xceed Real Estate
Xceed Real Estate
