I am very disappointed with the service provided during the emergency. I was locked out of the apartment yesterday - 30 October 23, as the door closed before I could grab the key. I tried to contact the agent via the emergency contact line multiple times from 5:40 p.m. until 8 p.m. However, there were no return calls from agents for advice. Finally, the telephonist who was answering my calls suggested getting help from a private locksmith to open the door. I am very disappointed with the service that is provided to the tenants during an emergency. Previously, when I moved into the apartment, I had trouble with the gas; the agent only contacted me after 24 hours.

Xceed Real Estate

star   4.9   (780 reviews)

Great to deal with. Friendly and professional from the first contact to the sign up. Answered any queries quickly and efficiently. Best agents I have had. Highly recommended.

Xceed Real Estate

star   4.9   (780 reviews)

Our experience with Exceed far surpassed our expectations. Robyn who assisted us through the leasing out process, went the extra mile to ensure all necessary maintenance work was completed before leasing the property. The leasing process was seamless; applications were carefully screened, and thorough due diligence was conducted prior to submission. In retrospect, I wouldn't change a thing when it comes to choosing a real estate agent.

Xceed Real Estate

star   4.9   (780 reviews)

You should use Xceed only if you want to maximise your losses as a landlord. Their list of service failures was unparalleled in my experience. In failing to follow their own processes, my property was vacant for months. There was no internal communication or continuity. Their team approach to property management was, in my experience, an advertising fiction. It will take years to recover the lost rent and the excessive expenses. My experience in two words of this firm is 'uncaring conceit'. I regret the decision to appoint them.

Xceed Real Estate

star   4.9   (780 reviews)

The property manager have been very helpful with any questions we may have had, very easy and understanding process of how to get set up to move in. We absolutely love the place and are really excited for our first year in this new place.

Xceed Real Estate

star   4.9   (780 reviews)

Xceed have managed my property for many years. I have found Irma and of recent years Harvey, to conduct their property management in a highly professional manner, offering exceptional service. Your efforts are greatly appreciated.

Xceed Real Estate

star   4.9   (780 reviews)

I really appreciated their time and timely response to all my queries during the house inspection to application time. They are very professional in their area of work and provide every possible way to guide us to their best of their abilities. I am very much satisfied with their service. Thank you XCEED.

Xceed Real Estate

star   4.9   (780 reviews)

Hi everyone, These guys are wonderful. Thanks Harvey and Irma.

Xceed Real Estate

star   4.9   (780 reviews)

I have been dealing with Kristie who is very knowledgeable and helping me in every aspect that she can. I have had questions and she’s gotten straight back to me. Going above and beyond. Highly reccomend Xceed

Xceed Real Estate

star   4.9   (780 reviews)

The XCEED team (Kristie-Lee & Taryn) did a fantastic job by getting my property ready for rent and kept me updated on the progress at every stage. This whole thing happened while I was still living overseas and the entire process was smooth!

Xceed Real Estate

star   4.9   (780 reviews)

Robyn made our first experience with renting out a property very easy and seamless. She was always open and upfront with sharing her expertise. Robyn ensured she had clear and continuous communication throughout the whole process. She followed our every direction and we didn't need to follow up on anything. I would 100% recommend using Xceed and Robyn. We look forward to continuing our journey with Xceed.

Xceed Real Estate

star   4.9   (780 reviews)

The agents and the reception are the best at there work, all professionals and approachable, they always respond good even when we call them again and again . Really like the way they keep note of the applicants if they forget or makes error on the application

Xceed Real Estate

star   4.9   (780 reviews)