Our profile

Our reviews

  4.9  
520 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, local expert, supportive, well-prepared, friendly, clear communication, responsive.
Was this helpful?
Landlord review
Super professional and delightful to deal with.
5 days ago
Super professional and delightful to deal with.

We have two new properties to rent out in West Moonah - one brand new, and one fully renovated. Once they were ready to offer to the market we approached Janita and Alex at Petrusma, and from there it was a seamless, professional and super efficient process to secure new tenants. Janita and her team are delightful to work with - always friendly, knowledgeable and efficient. Everything happened exactly on time, with the advertising process being super efficient (and supported by excellent professional photographs of the properties). Highly recommended.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Super professional and delightful to deal with
5 days ago
Super professional and delightful to deal with

We have two new properties to rent out in West Moonah - one brand new, and one fully renovated. Once they were ready to offer to the market we approached Janita and Alex at Petrusma, and from there it was a seamless, professional and super efficient process to secure new tenants. Janita and her team are delightful to work with - always friendly, knowledgeable and efficient. Everything happened exactly on time, with the advertising process being super efficient (and supported by excellent professional photographs of the properties). Highly recommended.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Great communication and service
17 days ago
Great communication and service

Needed a rental that I had to organise from interstate. Alex, Laura and the team were very helpful in organising everything from afar. Has made my move that much easier.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Very friendly staff
22 days ago
Very friendly staff

I had a great experience with Petrusma Property Management. The leasing process was smooth, and the team was professional, responsive and easy to deal with throughout. My property manager communicated clearly, answered my questions promptly and made the entire process straightforward. I really appreciate the excellent service and would happily recommend Petrusma Property Management to others.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Excellent communicator
29 days ago
Excellent communicator

Communication with Jemma was easy and stress-free. She responded to all emails and messages promptly, had my property advertised within just two days, and provided clear, professional recommendations on the rental appraisal. Highly recommend her services!

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Super warm and prompt communication
about 1 month ago
Super warm and prompt communication

Recently been approved for a rental with Petrusma, and our PM Jemma, has been super quick with actioning everything and communications. It has made us feel at ease with our future move and new place.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Warm welcome and wonderful communication!
about 1 month ago
Warm welcome and wonderful communication!

Both my partner and I were called when our application was approved, and it was wonderful how accommodating and patient they were when we needed to take some time to process the decision together. There was originally no property manager listed on the lease, but when I reached out I got a response almost immediately with contact details for our property manager. This property manager answered all my questions thoroughly and she clearly took the time to investigate and bring back the best answers she could. I am beyond impressed and I look forward to having a property manager/agent with such great communication and kindness! Highly recommend Petrusma Property :)

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Professional, responsive and easy to work with
about 2 months ago
Professional, responsive and easy to work with

I had a great experience working with this agent. They were always professional, friendly, and quick to respond to any questions I had throughout the process. They communicated clearly, provided helpful advice, and demonstrated excellent knowledge of the rental market. They made everything straightforward and stress-free, and I always felt informed and supported. I would highly recommend them to anyone looking for a reliable and professional real estate agent.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Excellent communication
about 2 months ago
Excellent communication

I have been really enjoying the clear and professional communication process.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Easy process with good communication
2 months ago
Easy process with good communication

They made getting a rental from out of state super easy. The whole process was straightforward with great communication throughout. Shout out to Laura who has been lovely the whole time.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
1 - 12 of 520
© 2026 RateMyAgent