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  4.9  
362 reviewsacross 13 different locations, showing 12.
over 2 years ago
Exceptional service and result

Jay Carroll provided exceptional service during our recent home sale. His professionalism, expertise, and dedication greatly contributed to the success of the sale. Throughout the process, Jay demonstrated a deep understanding of the market, exceeding our expectations. We were consistently impressed by Jay’s clear communication and prompt responsiveness. He kept us informed at every stage and addressed inquiries efficiently. His transparent communication style gave us confidence throughout the sale campaign. Having worked with Jay before, we’ll gladly do so again and recommend him to anyone seeking a skilled and trustworthy real estate professional.

Jay Carroll

Jay Carroll

  4.9   (110 reviews)
over 3 years ago
Unorganised, unmotivated and inexperienced negotiator

We unfortunately had a very unsatisfactory experience with Kate recently. She was absolutely fabulous until we signed the contract. She was scattered with her communication and dropped the ball multiple times throughout our campaign. We ended up with a satisfactory price so we were purely dissatisfied with her sales and communication skills. She didn’t organise the free window clean that was offered before photos. She refused to do mid week opens after week 2 and didn’t open on weekends as soon as an unconditional offer came through. She pushed us to take the first offer and it was only after we declined the two offers from that buyer that we got another $25k from that buyer and not negotiation skills from Kate herself. In the 7 week campaign we only received 2 sales reports which are supposed to be sent weekly. Both these reports came days late and had to be requested. It felt like she was working for the buyer. She often ignored our direction or feedback. Her sales strategy chopped and changed dozens of times. She would ask for a price drop and then the next day say we need to keep it as is. In the end we had 4 interested parties wanting to put in offers from the first 2 weeks of inspections but they were never followed up so they didn’t have an opportunity to put in an offer until it was too late. Very frustrating experience. Spend your money elsewhere. We are currently going through a different agent for our family home sale and our experience has been nothing but pleasant so far.

Kate Birchall

Kate Birchall

  4.8   (26 reviews)
almost 4 years ago
Exceeded all expectations

We used Barry Plant for selling our house as it was Jay Carroll who was the agent who sold us the house a number of years earlier and had made the purchase a good and fair experience. Jay was excellent from start to finish and made everything about the house sale an easy and stress free experience. Jay also got us a price which far exceeding our own estimates! If selling a property in the Ringwood area, Jay Carroll should be the no. 1 choice.

Jay Carroll

Jay Carroll

  4.9   (110 reviews)
over 4 years ago
My experience with Tamazin Edwards from Barry Plant Heathmont.

I can highly recommend Tamazin as a very experienced and professional Agent. She is friendly and always willing to help in any way she can. Tamazin always kept me up to date and was responsible for selling my home in 2 weeks at an excellent price.

Tamazin Edwards

Tamazin Edwards

  4.9   (95 reviews)
over 4 years ago
Fantastic experience!!

We had a fantastic experience with Kate. From our first meeting, she made us feel at ease and was able to answer our many questions as first time sellers. Kate provided us with a clear plan and was very organised which meant selling was an easy process. Kate is highly recommended and was a pleasure to deal with!

Kate Birchall

Kate Birchall

  4.8   (26 reviews)
over 4 years ago
What a fantastic experience

My brother and I were selling Mum's family home, which was quite emotional. Neither of us live in Melbourne. Tamazin was the utmost professional in managing both of these issues. We were able to communicate via phone, zoom and email very successfully. Tamazin always kept us updated and provided very knowledgeable advice and contacts to ensure the property was promoted the best it could be. We achieved a fantastic result - which none of us expected. We appreciated Tamazin's friendly nature and professional approach. She clearly knew the local market very well. She was able to handle everything for us, which meant a hassle-free sale.

Tamazin Edwards

Tamazin Edwards

  4.9   (95 reviews)
over 4 years ago
Exceptional Experience

From the outset Kate was attentive and responsive to my needs as a seller. She was available to meet with me and answered all of my questions with patience and a rich understanding of the current market place. Her responses put me at ease without ever making me feel intimidated or overwhelmed. During the process of selling my property Kate provided me with regular, detailed updates around the openings, potential buyers and was always realistically positive about the property and its potentials. The auction was handled brilliantly by Kate and her team - all of the women were supportive and attentive. Kate ran the auction with skill and was perceptive in her respect for all of the bidders; which I firmly believe was part of the reason I achieved such a positive result. I would not hesitate to recommend Kate and her team. The support and attention I received from the initial contact through to the end of sale was exceptional. Thank you Kate.

Kate Birchall

Kate Birchall

  4.8   (26 reviews)
over 4 years ago
Honest, Committed, Hardworking and Fair

Tamazin was chosen to sell the family home of 41 years after the death of my father. If you are looking for an honest agent with experience I can highly recommend her. Tamazin was highly organised, efficient and ensured full communication at all times whilst maintaing professionalism in all circumstances. She made a potentially stressful and difficult sale for a grieving family a much easier process than expected. As my 9th interaction with agents purchasing and selling property over the years, Tamazin is exceptional.

Tamazin Edwards

Tamazin Edwards

  4.9   (95 reviews)
over 4 years ago
An Excellent Heathmont Agent

Tamazin is a super efficient and knowledgeable agent. She executed out campaign to our brief and provided support and guidance throughout. She is tenacious in her approach and always provided responses to our queries quickly and in detail.

Tamazin Edwards

Tamazin Edwards

  4.9   (95 reviews)
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