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Our reviews

  4.9  
526 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, local expert, supportive, friendly, well-prepared, responsive, clear communication.
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Tenant review
Great Communication!
over 3 years ago
Great Communication!

We really appreciate the effort that Rachel put in to get our application through! She made the whole process easy and communicated things well.

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Tenant review
Fantastic experience
over 3 years ago
Fantastic experience

Highly recommend Stone real estate. Rachel Double and Gayle Christoforou have been so helpful with my rental property with any questions I’ve needed answered and they have been always contactable. Can’t thank them enough , particularly a beautiful hand written card and chocolates left on my kitchen bench when we arrived. That little attention to detail meant the world. So very kind and very much appreciated Thank you Gayle and Rachel 🥰

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Tenant review
Exceptional Service
over 3 years ago
Exceptional Service

A breeze to deal with arranging our new rental property in Mount Eliza

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Landlord review
Excellent service
over 3 years ago
Excellent service

I have been stone real estate agent for the last 6 years now and the service they provided is excellent whenever I called to have a question, they always being very helpful. I would recommend them to anyone

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Landlord review
Helpful and professional
over 3 years ago
Helpful and professional

Rachel has shown nothing but professionalism in all of her interactions. She is efficient in following up both mine and the landlord's requests and is ready to do whatever is required to ensure things can be done. She is easy to communicate with through a variety of modalities as suited to my needs at the time and goes over and above to provide great customer service and care. Would highly recommend Rachel and the team at Stone!

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Landlord review
Excellent property managers
over 3 years ago
Excellent property managers

Excellent service and very efficient. Highly recommended.

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Tenant review
Rachel Double
over 3 years ago
Rachel Double

Rachel is great. I really appreciated how fast she responded to emails and helped us get the information we needed. She is very professional.

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Tenant review
Excellent experience
over 3 years ago
Excellent experience

Fast processing and excellent communication. I have been dealing with Rachel and she is super lovely and friendly!

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Tenant review
Easy to deal with
over 3 years ago
Easy to deal with

Very professional and easy to deal with. Great communication. Thank you

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Landlord review
Amazing Service
over 3 years ago
Amazing Service

We are so lucky to have Lauren as our Rental Manager. She is right on the ball with everything going on with our Investment Property and keeps us informed every step of the way. She is an amazing advocate for the owner and I am sure for the renter too if need be. We would give her a big thumbs up if you are looking for someone to manage your property. Thank you Lauren.

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Tenant review
Moving in to our new rental.
over 3 years ago
Moving in to our new rental.

We have had a good experience moving into our new rental property. Jodie has been amazing with helping us get our bearings in our new place. There were a number of things that needed to be done to make our move in satisfactory and we were able to work most of them out with Jodie via phone and email as the house was not left in a clean state outside. She did everything that was necessary to create a better start for us. We thank her so very much for that. We also thank Gayle for being so pleasant and helpful when applying for the house initially, she was wonderful. One thing that I found a little disappointing was not having any face to face communication with Stone Real Estate when moving in, everything was via email and a key was left out for us to move in. Just for future reference it is still very important to be able to have a real estate agency that you have a personal relationship with so you can feel that you can rely on them when needed. I have never rented without knowing an agent and when you do so it makes a tenant feel more comfortable with their new place, understand how everything work within the house and overall build an understanding between each other. I appreciate that technology is the way of the future and Covid did put us into a place of disconnection but we are no longer in that situation anymore and it would great to reconnect. Overall we are very happy with our last few weeks since moving in. Thank you.

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
Landlord review
So easy to deal with. Great communication and responsiveness.
over 3 years ago
So easy to deal with. Great communication and responsiveness.

Working with Stone r4eal estate and in particular Jodie Harwood is a delight. They communicate very well and keep me informed of what is going on, which i really appreciate. Thanks to the team and a personal thank you to Jodie.

Belle Property Mornington

Belle Property Mornington

  5   (240 reviews)
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