Our profile

Our reviews

  5  
206 reviewsacross 19 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, empathetic, supportive, responsive, friendly, clear communication, local expert.
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Buyer review
Excellent communication
over 4 years ago
Excellent communication

I’ve been working with Ceri on purchase of a property for some time now. She is lovely to deal with an I appreciated her ability to keep in regular clear contact and also her understanding of what I was specifically looking for. No question / request was too much, she was very attentive and accepting.

Ceri Spain

Ceri Spain

  5   (81 reviews)
Buyer review
country style customer service
over 4 years ago
country style customer service

Fiona assisted us with our recent purchase in Lyonville and was open, engaging and very efficient when we needed to negotiate our contract.

Fiona Kelly

Fiona Kelly

  5   (115 reviews)
Buyer review
Fiona was very helpful and responsive.
over 4 years ago
Fiona was very helpful and responsive.

Fiona was very helpful and responsive. She returned calls very quickly. I tried to click on the star for Excellent above but I don't think the questionnaire responded to my choice.

Fiona Kelly

Fiona Kelly

  5   (115 reviews)
Buyer review
Ceri demonstrated a very high level  of...
over 4 years ago
Ceri demonstrated a very high level of...

Ceri demonstrated a very high level of integrity and honesty with all our property dealings. She was always on time for our appointments and is extremely organised and helpful. Ceri is very passionate about Trentham and the community and full of local knowledge.

Ceri Spain

Ceri Spain

  5   (81 reviews)
Seller review
I would be happy to recommend Ceri to anyone buying or selling a property.
over 4 years ago
I would be happy to recommend Ceri to anyone buying or selling a property.

Ceri did everything she promised us she would do and in the time frame she gave us. I never had to chase Ceri for information she always took the initiative and kept us informed with what was happening with inspections and interested buyers. In a difficult time for marketing a property in Victoria we always felt confident that Ceri was both taking care of our property and presenting it at its best to potential buyers.

Ceri Spain

Ceri Spain

  5   (81 reviews)
Buyer review
Friendly, Helpful and Professional
over 4 years ago
Friendly, Helpful and Professional

Ceri was great in supporting us to buy our first house. She was diligent and responsive to our needs and liaised between us and the vendor very considerately. Thank you Ceri, we are delighted!

Ceri Spain

Ceri Spain

  5   (81 reviews)
Seller review
Sale of my property
over 4 years ago
Sale of my property

I recently sold my property during one of the many Covid lockdowns. This was testament to the hard work, personal touches (including walk through video tours), strong knowledge of the market and the excellent sales strategy, all developed by Ceri. I would wholeheartedly recommend Bella and Ceri and would definitely use them again.

Ceri Spain

Ceri Spain

  5   (81 reviews)
Seller review
Could not recommend more highly!!
over 4 years ago
Could not recommend more highly!!

Fiona has been an amazing advocate for our home. She guided us through the process of putting the house on the market, initiated a Zoom walk through in tough lock down restrictions,  and helped negotiate an amazing outcome for everyone.  Her ability to help us prepare the property in simple yet effective ways, willingness to explain any aspect of sale and friendly laid back approach was exemplary. And she's a lovely person to boot! Great experience.

Fiona Kelly

Fiona Kelly

  5   (115 reviews)
Buyer review
Responsive and friendly
over 4 years ago
Responsive and friendly

Ceri sold us a block in Blackwood. We found her to be a good listener and very responsive without pressuring us. Ceri understood how to negotiate fairly.

Ceri Spain

Ceri Spain

  5   (81 reviews)
Buyer review
A smooth & easy buyer experience
almost 5 years ago
A smooth & easy buyer experience

Ceri was a pleasure to deal with & nothing was too much trouble. We had a relatively smooth & easy buyer experience during a challenging (COVID) time with lockdowns, etc.

Ceri Spain

Ceri Spain

  5   (81 reviews)
Seller review
excellent experience
almost 5 years ago
excellent experience

Expert Knowledge and very helpful A pleasure to communicate with.

Fiona Kelly

Fiona Kelly

  5   (115 reviews)
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