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Our reviews

  5  
222 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, dedicated, supportive, responsive, friendly, clear communication, local expert.
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Seller review
Change agent
over 4 years ago
Change agent

As a person with a preexisting negative bias about the real estate industry in general, Fiona has most definitely swayed me to the positive since my experience of her expert service. From our first meeting she showed herself to be not only extremely capable with market analysis and curly details but an authentic and warm person who, like a good friend will tell you when your opinion may be misguided. As it happened from the date of signing up, Victoria went into a very long series of lockdowns impacting 'usual process' but, Fiona did not allow a pandemic to deter her from our goal. She has been consistently kind and considerate about some personal challenges that co existed during the process and really was the humane face of the industry until the sale was made. My sincerest thanks Fiona.

Fiona Kelly

Fiona Kelly

  5   (121 reviews)
Buyer review
Fiona was brilliant! Very friendly...
over 4 years ago
Fiona was brilliant! Very friendly...

Fiona was brilliant! Very friendly, approachable and happy to answer any questions we had. She encouraged us to do our own research around the property but was available to provide guidance where possible. Highly recommend her!

Fiona Kelly

Fiona Kelly

  5   (121 reviews)
Seller review
Ceri is knowledgable, warm and caring
almost 5 years ago
Ceri is knowledgable, warm and caring

Ceri took the time to understand our specific situation. We had a block that was spectacular but had constraints on size of the house build, so it was a matter of finding the right buyer who was comfortable about that. Ceri was very professional in how she dealt with us and in how she managed buyer's expectations to achieve the best result for all. She was always prompt getting back to us and keeping us in the loop, first rate on communications.

Ceri Spain

Ceri Spain

  5   (82 reviews)
Seller review
It was a pleasure working with Ceri.
almost 5 years ago
It was a pleasure working with Ceri.

We quickly established a good rapport with Ceri. We had no doubt she was looking after our interests to the best of her ability, and that she was also doing the right thing by potential purchasers, which was also important to us. That's how she works.

Ceri Spain

Ceri Spain

  5   (82 reviews)
Buyer review
Excellent communication
almost 5 years ago
Excellent communication

I’ve been working with Ceri on purchase of a property for some time now. She is lovely to deal with an I appreciated her ability to keep in regular clear contact and also her understanding of what I was specifically looking for. No question / request was too much, she was very attentive and accepting.

Ceri Spain

Ceri Spain

  5   (82 reviews)
Buyer review
country style customer service
almost 5 years ago
country style customer service

Fiona assisted us with our recent purchase in Lyonville and was open, engaging and very efficient when we needed to negotiate our contract.

Fiona Kelly

Fiona Kelly

  5   (121 reviews)
Buyer review
Fiona was very helpful and responsive.
almost 5 years ago
Fiona was very helpful and responsive.

Fiona was very helpful and responsive. She returned calls very quickly. I tried to click on the star for Excellent above but I don't think the questionnaire responded to my choice.

Fiona Kelly

Fiona Kelly

  5   (121 reviews)
Buyer review
Ceri demonstrated a very high level  of...
almost 5 years ago
Ceri demonstrated a very high level of...

Ceri demonstrated a very high level of integrity and honesty with all our property dealings. She was always on time for our appointments and is extremely organised and helpful. Ceri is very passionate about Trentham and the community and full of local knowledge.

Ceri Spain

Ceri Spain

  5   (82 reviews)
Seller review
I would be happy to recommend Ceri to anyone buying or selling a property.
almost 5 years ago
I would be happy to recommend Ceri to anyone buying or selling a property.

Ceri did everything she promised us she would do and in the time frame she gave us. I never had to chase Ceri for information she always took the initiative and kept us informed with what was happening with inspections and interested buyers. In a difficult time for marketing a property in Victoria we always felt confident that Ceri was both taking care of our property and presenting it at its best to potential buyers.

Ceri Spain

Ceri Spain

  5   (82 reviews)
Buyer review
Friendly, Helpful and Professional
almost 5 years ago
Friendly, Helpful and Professional

Ceri was great in supporting us to buy our first house. She was diligent and responsive to our needs and liaised between us and the vendor very considerately. Thank you Ceri, we are delighted!

Ceri Spain

Ceri Spain

  5   (82 reviews)
Seller review
Sale of my property
almost 5 years ago
Sale of my property

I recently sold my property during one of the many Covid lockdowns. This was testament to the hard work, personal touches (including walk through video tours), strong knowledge of the market and the excellent sales strategy, all developed by Ceri. I would wholeheartedly recommend Bella and Ceri and would definitely use them again.

Ceri Spain

Ceri Spain

  5   (82 reviews)
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