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Our reviews

  4.9  
449 reviewsacross 50 different locations, showing 12.
over 5 years ago
Lily is an exceptionally hardworking agent who goes the extra distance to ensure a successful sale.

This is the second house that Lily has sold for us. We were so pleased with Lily’s attention to detail and considered advice to us prior to and during the sale process and that she kept us fully informed at all times. Choosing Lily to sell our second property was a no brainer. Lily is a great communicator who fully understands the real estate sales process and she strives to achieve the best possible sales outcome. Her empathy, integrity and calm, purposeful style make her the ideal agent to deal with.

Lily Liaw

Lily Liaw

  5   (267 reviews)
over 5 years ago
Katherine was amazing!

We engaged Katherine to sell our property after 4 months trying to sell with local real estate agent. We initially went with a local agent as we believed their local knowledge would benefit us in selling the property. We changed agent a few days prior to the Stage 4 lockdowns that prohibited all real estate inspections for 8 weeks. Katherine was an answer to prayer! She was hard working, diligent and kept us informed during the process. She pro-actively worked with buyers and managed both our and the buyers’ price expectations. Once private inspections were allowed to resume, she presented us with 2 formal offers within 2 weeks. She showed personal care and consideration towards us and always had our best interests at heart. Thank you Katherine!

Katherine Yu

Katherine Yu

  4.8   (46 reviews)
over 5 years ago
Persistence and commitment

Ming is approachable, knowledgeable, and professional. He was always available, proactive, working hard for me throughout the selling process. Ming is incredibly easy to talk to, fabulous support and kept me in the loop every step of the way. Nothing was too much trouble for Ming even after the sale. Thank You Ming. Ming has vindicated my decision to select his agency to sell my house in Glen Waverley and would not hesitate to pass on my recommendations for anyone considering selling.

Ming Xu

Ming Xu

  4.8   (77 reviews)
over 5 years ago
Amazing sale

Signed, sealed and delivered in just one short week during this pandemic.. Amazing effort by Ming and his team.. Ming has unbeatable negotiation skills with a very strategic sales approach to achieve great results. Highly recommended..

Ming Xu

Ming Xu

  4.8   (77 reviews)
over 5 years ago
Commitment and support till the end and beyond

Grace's friendly and warm personality has made it very easy to deal with her. She went over and above to make sure she rides the ups and downs with you through out the sale process. After listing my house in Glen Waverley only weeks before COVID-19 struck was never going to be easy. Grace and the team at Biggin & Scott were committed throughout the campaign to achieve a sale. She displayed professionalism and was always available day or night. She faced the challenges of the unexpected twists and turns that COVID-19 caused in the real estate arena with poise and optimism. I appreciated the dedication Grace and the Biggin & Scott team had in helping me 'get over the line' and would not hesitate to pass on my recommendations for anyone considering selling.

Grace Rodrigues

Grace Rodrigues

  5   (43 reviews)
over 5 years ago
Amazing!!!

Grace was amazing and extremely helpful. During the lockdown period, she was very organised in arranging inspections and gave very clear instructions to minimize stress for us. She is very personable, communicates immaculately and provides a lot of suggestions and feedback post inspection. Highly recommend Grace and her team.

Grace Rodrigues

Grace Rodrigues

  5   (43 reviews)
over 5 years ago
Remarkable and Extraordinary Agent

Lily is the cream of the crop in the property field. With her rich experience and knowledge, she has furnished priceless advice and guidance to us on purchasing this property. She is one of the most committed and diligent real estate agent we have dealt with. Most importantly she is willing to go extra mile to fulfil the requirement for both vendor and buyer. We are grateful and blessed having her during this journey. Thank you Lily.

Lily Liaw

Lily Liaw

  5   (267 reviews)
almost 6 years ago
An agent of longstanding.

We have known Lily for past six years and taken her advice. In the past two months, during the sale process of our property, Lily has been professional and efficient in all her dealings with us and prospective buyers. She has maintained constant communication, provided detailed feedback and been honest in her assessment of the market, in this most difficult pandemic time. The conditions certainly impacted on our expectations and the outcome.

Lily Liaw

Lily Liaw

  5   (267 reviews)
almost 6 years ago
Very professional

No one had expected the pandemic and lockdown, but Katherine had handled the inspection appointments in a professional manner. Negotiation with Katherine was effective and honest, and we were kept up-to-date the entire time.

Katherine Yu

Katherine Yu

  4.8   (46 reviews)
almost 6 years ago
Flexible and proactive - we got a good outcome!

Katherine was flexible and proactive in the sale of our property. She went above and beyond, keeping us updated on the market progress, and advising us every step of the way. She also managed the tenants expectation well, ensuring a good outcome for both us (the sellers) and the tenants. She also built good relationship with prospective buyers, resulting in us able to sell before auction.

Katherine Yu

Katherine Yu

  4.8   (46 reviews)
almost 6 years ago
Sale of home

We spent many hours evaluating estate agents at open houses & auctions prior to selecting Lily. She has proven our selection to be the correct choice to market our home due to her professionalism, eye for detail,communication skills and most of all her friendliness. Resulting in the sale of our home in very difficult times. We would recommend Lily to anyone contemplating selling or purchasing a home. Alan & Pam

Lily Liaw

Lily Liaw

  5   (267 reviews)
almost 6 years ago
27 Saxonwood Drive, Vermont South

Thanks Lily for helping us to sell our home. Her professionalism, guidance and hard-working ethic are truly first class. We are so glad we chose Lily as our estate agent because she has an excellent knowledge of the Vermont South area. She acknowledges and recognises genuine sellers and genuine buyers. Lily was able to achieve a great outcome for all.

Lily Liaw

Lily Liaw

  5   (267 reviews)
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