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Our reviews

  4.9  
819 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, friendly, responsive, reliable, supportive, clear communication, local expert.
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Seller review
Before meeting Debbie, I had no idea where to start to sell my property.
over 3 years ago
Before meeting Debbie, I had no idea where to start to sell my property.

Before meeting Debbie, my fabulous real estate agent, I had no idea where to start to sell my property. My wife and I were concerned that our house, which was located at a bit busy street, would not be sold. When I first met Debbie, I asked her what a good strategy to market our house would be, and she kindly remarked that changing the perception of our house by making several adjustments was our strategy. She suggested lots of brilliant ideas and made it happen by drawing her special team, (painter, gardner, carpenter, flooring specialist, tiler, stylist, ...), in to my house. Throughout the journey, her candid advice coming from thorough experience helped me make brilliant decisions. We, as a team, were able to transform and upgrade our house onto another level. We've got a better results than we expected and we are in the middle of celebrating. I'll definitely contact her in my next journey and happily offer her the same position, as a chief manager of house selling. I've never thought her to be a stranger since she was always on my side in any difficult situation, in other words she became one of my family member. I guarantee you will be satisfied after meeting Debbie.

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Seller review
Thorough, professional and knowledgeable
over 3 years ago
Thorough, professional and knowledgeable

We first came across Gillian about 10 years ago when we noticed her name as agent on many properties in our area. Since that time, we've staying in semi-regular contact, anticipating that one day we'd sell our townhouse. Gillian's knowledge of the market is excellent and she kept us updated on comparable sales and data in the 6 months leading up to our sale. She is professional but not pushy, reliable, and thorough. Gillian communicates clearly and is very organised. We could not have asked for a better agent to guide us through the sale of our much-loved first home.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
highly recommended agent that makes it easy.
over 3 years ago
highly recommended agent that makes it easy.

I would highly recommend Gillian to sell your property. Her customer support, attention to detail and communication are faultless. She is an extremely experienced operator and a person you could put your trust in.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Communication and professionalism
over 3 years ago
Communication and professionalism

Gillian provided the professional service that I hoped for. She kept me informed about the process in a timely and at times necessarily detailed manner, and was always ready to answer my questions. Her knowledge of the marketing environment was always at her command and I am aware of her lengthy experience in the real estate industry. A worthwhile venture with a most pleasing outcome!

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
EXCEPTIONAL!!
over 3 years ago
EXCEPTIONAL!!

Mario and his team were absolutely fantastic! Right from his very first visit, he was understanding of our circumstances, personally engaged, and very keen to assist us with the sale of our home of 60 years. His ultimate professionalism and exceptional knowledge of the area, together with his incredible dedicated team behind him, made for an amazing journey that was trouble free and ultimately highly successful. We were kept informed at every step, fully involved and consulted. We are so grateful to Mario for a job well done - we would have no hesitation in recommending him. Our confidence placed in him was justly rewarded. We can’t thank him enough!

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Buyer review
Great Buying
over 3 years ago
Great Buying

She is very professional and a good agent. We are happy with our experience.

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (146 reviews)
Seller review
A very steady hand
over 3 years ago
A very steady hand

I was initially reluctant about Gillian when my previous agent had to withdraw from my sale, but six weeks later I've learned a lot about the art of real estate from Gillian and got a wonderful result in trying conditions. Above reserve price sale and consistent reassurance along the way to help me through agonising moments. Thank you so much Gillian.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Buyer review
Gillian Thorn from Blackshaws
over 3 years ago
Gillian Thorn from Blackshaws

Gillian is professional and goes above and beyond in providing an excellent service

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Very professional
over 3 years ago
Very professional

I did wonder whether we needed a real estate agent at all and tried to sell the house myself first, but didn´t have much luck and therefore ended up asking Mario for help. Super professional and great result, so very happy.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Apartment sale Kingston foreshore
over 3 years ago
Apartment sale Kingston foreshore

Gillian was fantastic to work with - punctual, always one step ahead, explaining sale process and answering my questions promptly, and kept me well informed of progress. Gillian was very professional at all times. The entire sale was handled wonderfully from start to finish.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Exceptional team, service, auctioneer - Team Sanfrancesco
over 3 years ago
Exceptional team, service, auctioneer - Team Sanfrancesco

Mario, Kalen, Kashena and the entire team were phenomenal throughout the entire sale and auction process. We selected Team Sanfrancesco based on their warm efficient vibe and they did not disappoint! They arranged the necessary appointments to ensure the property was put on the market as soon as possible, and provided many updates during the campaign. It ended with a spectacular auction result. Highly recommend Mario and Kalen!!

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Mario and his team at Blackshaws provided us with excellent advice and service.
over 3 years ago
Mario and his team at Blackshaws provided us with excellent advice and service.

Mario and his team provided us with a high quality level of advice and guidance right from the start. They were clear with what they would do to help us and gave us some good advice on a few areas to tidy up the house to make the right impression for viewing. Mario and his team were amazing at managing the sale and viewing process and gave us confidence that we would sell the house. We are very happy with the services they provided.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
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