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Our reviews

  4.9  
817 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, friendly, responsive, reliable, supportive, clear communication, local expert.
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Seller review
Best Agent in Canberra & Surrounds 🙌🏽
7 months ago
Best Agent in Canberra & Surrounds 🙌🏽

⭐️⭐️⭐️⭐️⭐️ We’ve had the absolute pleasure of both buying and selling with Lucy over the years. She has been nothing short of amazing every step of the way! 🌟 Lucy is incredibly professional, trustworthy, and genuine — a rare combination to find in real estate. She has such a positive, bubbly energy that makes what can be a stressful process actually enjoyable. Her communication is always clear and prompt, and she goes above and beyond to make sure everything runs smoothly. Whether you’re buying your first home or selling your family property, Lucy is the one you want by your side 🥰 Thank you Lucy, for making our experiences with you so seamless and exciting — you’re a superstar! 💫

Lucy MacGregor

Lucy MacGregor

  5   (143 reviews)
Seller review
Lucy provided a very smooth, efficient, professional service that exceeded our expectations
7 months ago
Lucy provided a very smooth, efficient, professional service that exceeded our expectations

Lucy has a very calming but confident approach to the entire process from start to finish. She really listened to all our concerns and issues that needed to be addressed, and it gave us great confidence that our property was in the right hands. Her communication with ourselves, our tenant and other stakeholders was always prompt and accurate which was really important to us. Lucy's contacts in the sector were exceptional and she also identified the successful purchasers early on and it rolled very quickly from there.

Lucy MacGregor

Lucy MacGregor

  5   (143 reviews)
Seller review
Flawless Care and Faultless Campaign
7 months ago
Flawless Care and Faultless Campaign

Selling a house is a huge task - and selling a much loved home is even bigger. Choosing Lucy was critical to the success of our campaign. She was easy to talk to, had fantastic selling statistics, she was knowledgeable about our area with a network of motivated buyers who were interested in our home and through every open home and communication - she was nothing less than professional perfection. Her ideas and strategy for presenting our home and crafting the marketing campaign were considered and focussed, and in the end yielded a great outcome. Her engagement with our goals and our home - its features and benefits were what defines Lucy as the gold standard of estate agent. We felt confident in all parts of the process with Lucy's incredibly clear and prompt communications, professional advice that was always considered and on point and of course - Lucy is also a really lovely person to work with as well which made the process so much easier. At every moment of our home selling journey, Lucy was there supporting and guiding - whatever the work required. To say we have been thrilled throughout the whole process is an understatement - we couldn't be more content and proud with our outcome. We highly recommend Lucy MacGregor and Blackshaws Manuka.

Lucy MacGregor

Lucy MacGregor

  5   (143 reviews)
Seller review
Efficient
7 months ago
Efficient

Spent time giving us all the information. Took the property and sold it ASAP. Kept us in the loop the whole time. 100% worth engaging with.

Ahmad Souweid

Ahmad Souweid

  5   (93 reviews)
Buyer review
Professional and personable
7 months ago
Professional and personable

Working with Gillian as a buyer was a great experience. She was professional, personable, and as a first time buyer she made it easy for me to understand how each stage would proceed and answered any questions I had.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Buyer review
Great Experience
7 months ago
Great Experience

Gillian is a lovely lady and great to work with. As interstate buyers she was happy to give us a personalised walk through video inspection. She also opened up the apartment for us specially when we were in town. I have no hesitation in recommending Gillian as an agent.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Buyer review
Highly recommend!
7 months ago
Highly recommend!

Christine is fantastic! Highly recommended!

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (144 reviews)
Seller review
Outstanding Communication and a Great Result
7 months ago
Outstanding Communication and a Great Result

I had a fantastic experience working with Gillian Thorn from Blackshaw. From the very start, she kept in touch regularly and was always proactive with updates and advice. Her clear and consistent communication made the whole process easy and stress-free. Thanks to Gillian’s professionalism and dedication, the property sold after the very first viewing, and I was extremely happy with the result. She genuinely cared about achieving the best outcome and went above and beyond throughout the entire process. Highly recommend Gillian to anyone looking to sell their home.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Honest, resilient, committed
7 months ago
Honest, resilient, committed

From when we first signed on with Blackshaw, Ahmad provided guidance on all elements of the sale. From preparing the property, marketing and advertising, managing open homes, and prospective buyer enquiries, Ahmad was in constant communication, providing guidance and advice as required. He also provided practical advice on technical elements of the sale. Throughout the campaign, we had every confidence in Ahmad as a sales agent and that a successful outcome would be achieved. We would happily recommend Ahmad to any prospective seller or buyer.

Ahmad Souweid

Ahmad Souweid

  5   (93 reviews)
Buyer review
Fantastic experience and full of energy
7 months ago
Fantastic experience and full of energy

Ahmad offered a truly positive experience and made it easy to buy! Clear communication on what the owner was expecting, plus was available at short notice to show the property which made it even easier. Overall very positive.

Ahmad Souweid

Ahmad Souweid

  5   (93 reviews)
Buyer review
Excellent to work with
7 months ago
Excellent to work with

Ahmad was incredibly responsive to our queries, organised several viewings of the property at our request and was always very prompt in doing so. He is very personable and pleasant to work with. We enjoyed buying our house through Ahmad.

Ahmad Souweid

Ahmad Souweid

  5   (93 reviews)
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