Steven’s professionalism and expertise were instrumental in us securing our new home. He helped us negotiate a revised settlement date that complemented other commitments. Thanks Steven.
Steven Webster
I am very happy with the sale of my home through Steven and Sandra, both who worked hard to sell my property at a price I was happy with. Steven was very responsive and flexible to my requests. He knew the area of my property very well, and he was professional without being cocky (like I found some agents to be). Being a researcher, I certainly did my homework for an agent, and Steven ticked all the boxes. His colleague, Sandy, was great too. She has a no bull-shit approach (or down-to-earth if you prefer diplomacy), which I appreciate. She helped me with the presentation of the home and other stages of the process. When it came to the final inspection for the buyers, she was stern yet polite when they wanted to measure up the house and show it off to others, which is not part of a final inspection. I highly recommend Steven and Sandy for the sale and purchase of homes. Thanks team for a great selling experience.
Steven Webster
Great communicator and Knowles the market well- appears to have a lot of potential buyers on his contact list.
Steven Webster
Just sold my house through Steve, it settled yesterday. Steve and his team were amazing. His local knowledge was excellent and he knew exactly the target market for my house (it was a heritage listed property). Sold within 5 days of listing! Their fee was higher than some of the others, but he promised he would get me a higher price to cover it - and he delivered WAY BEYOND my hopes and dreams. I ended up with a lot more money in my pocket than expected. Zero regrets, would happily use them again for my next property.
Steven Webster
I found Nicola and Tony and were always very quick to answer any questions. When I initially rang to arrange to see the apartment I was able to view it the same day which was great. The process was thoroughly explained pre and post settlement. I was also given the number of a settlement agent which was greatly appreciated and allowed the process to complete a little earlier than initially expected. Thank you for a very positive experience buying a home.
Tony de Graaf
Our new property purchase just settled yesterday. We sincerely appreciate their prompt responses in resolving all the unexpected issues. Their willingness to go the extra mile and make quick decisions helped us to have a smooth settlement. Steven and Sandy always got back to us promptly regardless of day or night. We like their no-nonsense approach and just on to the business to help the buyers and sellers. We are super grateful to have such a practical, proactive, experienced team with integrity to help us during the entire process. A special BIG thank you to Kim as well. Steven and Sandy also got Kim to help and guided us through some of the issues with our purchase. Kim provided the information timely (we desperately needed it at that time). Without their valuable input, we won’t be able to settle our property just before the deadline (hence avoiding related penalties). We admire their dedication, experience, expertise, honesty, fairness, cooperation, and generosity. We highly recommend them if you need a team to help sell or buy your property.
Steven Webster
Tony was very knowledgeable about the area and the property. nice and friendly to everyone and it was very busy. I most appreciated that if he didn’t know the answer to something he just said so and did not offer a bulldust response. Nicola was very easy to work with and I felt she was genuine in her negotiations and interest in us. any query I had she responded quickly and clearly and always appeared understanding and interested during our conversations. We established a very good rapport and I felt she was taking care of both the seller and us , the buyer, to achieve a very good outcome.
Tony de Graaf
We decided to sell our apartment with Tony at Bourkes after his honest appraisal and thorough research of the area and similar properties, when compared to another agent we met with who we felt just told us what we wanted to hear in terms of pricing. The process from start to finish was made very clear, and with the help of Tony's assistant Sally (who was amazing with organising various quotes and appointments for carpet replacement, painting, furniture staging and photography in a short period of time) we got the apartment looking great for sale. Despite finance falling through on the first great offer we accepted, which was disappointing, Nicola and Tony were able to get another deal on the table that we were pretty happy to accept. There was some miscommunication with the buyer's mortgage broker regarding a pre-approval condition in the contract that wasn't met (we didn't want to void the sale/contract), but luckily finance was approved regardless. Overall we would definitely recommend Tony and the Bourkes team to anyone selling a property, as they know the market well, and keep a very open channel of communication throughout the whole process which is much appreciated. Thanks for everything!
Tony de Graaf
Steven and Sandy did an amazing job helping us buy our first home. They were very helpful, patient and responsive with us as we were learning the ropes of purchasing a property. They even went above and beyond to help us find tenants for the first six months as we couldn’t move in straight away. They are very knowledgeable about the area and overall we were very happy with the outcome. Extra thank you to Sandy for our welcome muffins :)
Steven Webster
Nicola did an excellent job- she was able to sell the property on the first home open
Nicola Tobin
We had decided to sell our investment property many years ago the only question was when. We had a conversation with Tony four or five years ago and Tony has been in contact with us regularly since then keeping us up to date with the movements in the real estate market. When we decided to put our townhouse on the market earlier this year we had a meeting with Tony and he explained to us his thoughts on how we should market the property. We are glad we took his advice and have been very happy with our decision to put Tony in charge of the sale. Throughout the sale process Tony kept us well informed of the progress.
Tony de Graaf
I bought this property from Bourkes in 2019. I thought then how upfront Tony was, when I went through the dwelling. After purchase, I did an extensive renovation and I invited him to come and have a look, given he was aware of the previous condition and layout. I have had the property rented through Bourkes and couldn't be happier with the service they provided and the clear and efficient communication they delivered to me as the owner. It was a natural choice, therefore, to choose Tony to sell this property for me. I have dealt with many real estate agents over the years, but Tony is by far the most professional. He is not pushy or bossy. He respects the owner's opinion and gently encourages other ways to see things- particularly when it comes to marketing. I got feedback immediately after the home opens as well as statistical data on how the marketing was or wasn't working for me. The second week the open was opened the property received two offers. I believe it was Tony's transparent, professional and genuinely authentic communication style to the potential buyers that resulted in the best offer being put forward to me. I would recommend Tony to anyone, particularly if your are unsure or are new to the Market and the process. Tony breaks the cliches often attached to agents and sales. He is a decent man and treats those who deal in real estate with him the same way. Jane
Tony de Graaf
