Our profile

Our reviews

  4.9  
849 reviewsacross 50 different locations, showing 12.
Tenant review
Highly Satisfactory Service
about 1 year ago
Highly Satisfactory Service

Craig was proffessional, proficient, efficient and communicative.

Brand Property

Brand Property

  4.9   (701 reviews)
Landlord review
Slow & not very forthcoming with information.
about 1 year ago
Slow & not very forthcoming with information.

My property was on the rental market for 2 months which is the longest in the 10 years I have owned and rented it out. I received automatic property reports after each inspection. I was told there were over 33 applications but seems only 3 of those applications were suitable to present to me and the applicants had found something else in the time it took for the agent to let them know they were successful. When I looked at the date of application compared to when I received it it was over 10 days. Seems a long time to me. I was told they would organise new photos when the tenants moved out. However, this never happened until I followed up and asked when the photos were happening. Then they got done within a few days. The leasing agent told me the weekly rent they would advertise. I said I thought it was too high but they convinced me it was priced right. When the home didn't get rented over a month later I asked a second agent at the agency he said oh yeah definitely too high. He wanted to drop it down by $40! I said I wanted to leave the agency however the property manager I had dealt with for years convinced me to stay. Michelle is an absolute gem and I knew she always had been great with the rental side. However when she didn't respond to my email of the front door being unlocked I was told she has left the agency. Feel very let down and disappointed with Brand at the moment. I had emailed and chatted to the agency about this as I am not a fan of reviews. However the response I got was a sorry and will pass this feedback on to the team. However the mysterious team has never gotten in touch with me.

Brand Property

Brand Property

  4.9   (701 reviews)
Landlord review
Best experience
about 1 year ago
Best experience

Just letting everyone know how happy I am with the quick turnaround to leasing out my property. Craig has been exceptionally informative and transparent. A huge thank you to Craig and also the team behind him who have helped make this experience stress free and lucrative. Regards Desi

Brand Property

Brand Property

  4.9   (701 reviews)
Tenant review
Very professional
about 1 year ago
Very professional

The real estate and representatives i have had interactions with have been very honest, open and pleasant to deal with. As the rental market is extremely competitive it is great to know with Brand Property base applications on merit not rewards

Brand Property

Brand Property

  4.9   (701 reviews)
Tenant review
Smooth and simple
about 1 year ago
Smooth and simple

Everything was handled smoothly and with ease by using online apps to go through the moving process it

Brand Property

Brand Property

  4.9   (701 reviews)
Tenant review
Quality and professionalism
about 1 year ago
Quality and professionalism

The staff at brand property clearly hold themselves to a high standard. There has been excellent communication throughout the whole process making the move to a new home an easy and smooth process. The staff are all very knowledgeable and friendly. Overall I am pleased with my experience so far with Brand Property and the quality of their staff and homes.

Brand Property

Brand Property

  4.9   (701 reviews)
Landlord review
Confidence from start to finish
about 1 year ago
Confidence from start to finish

The Brand Real-estate Team demonstrated impressive market knowledge, showcasing a strong understanding of the leasing and engaging tenants' processes. Their communication is very friendly, clear, engaging, and effective, ensuring seamless interactions, I felt confident all the way through the leasing process, considering this was our first time to lease a property, they made this first experience very positive. Their professionalism is outstanding.

Brand Property

Brand Property

  4.9   (701 reviews)
Landlord review
Excellent service
about 1 year ago
Excellent service

The team from Brand Property secured a tenant for me within the 2nd week it was on the market which was very quick. Their service was tentative and responded to my requests immediately. That's the reason I went back to them the second time round.

Brand Property

Brand Property

  4.9   (701 reviews)
Landlord review
They are great all round
about 1 year ago
They are great all round

Knowledgeable and very helpful.

Brand Property

Brand Property

  4.9   (701 reviews)
Landlord review
High efficiency, professional, and responsive
about 1 year ago
High efficiency, professional, and responsive

I had a great experience with the agency — they were extremely professional, highly efficient, and kept me updated every step of the way. Their communication was prompt and clear, and the whole process was smooth from start to finish. I truly appreciate their dedication

Brand Property

Brand Property

  4.9   (701 reviews)
Tenant review
Quick easy and professional
about 1 year ago
Quick easy and professional

Craig was so awesome helping me find my first home! The process was quick and easy thanks to how efficient the staff were handling my deposits. Truely excited to be apart of brand!

Brand Property

Brand Property

  4.9   (701 reviews)
133 - 144 of 849
© 2026 RateMyAgent