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Our reviews

  5  
602 reviewsacross 45 different locations, showing 12.
Our qualities as told by our client reviews: reliable, dedicated, supportive, responsive, hard-working, local expert, clear communication.
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Seller review
Professional, ethical, hard working agent
about 2 months ago
Professional, ethical, hard working agent

We appointed Bruce Liu to sell our property in Vermont South after discovering his strong record of property sales in our suburb. Compared to other agents we have used in the past, Bruce kept us informed on market feedback and he worked very hard on market exposure to potential buyers. He was ethical - fair to both the buyer and ourselves as the seller, and he was professional in his work approach. He paid attention to detail and managed to achieve our expected sale price. We will be happy to use his services again in future.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Professional, ethical, hard working agent
about 2 months ago
Professional, ethical, hard working agent

We appointed Bruce Liu to sell our property in Vermont South after discovering his strong record of property sales in our suburb. Compared to other agents we have used in the past, Bruce kept us informed on market feedback and he worked very hard on market exposure to potential buyers. He was ethical - fair to both the buyer and ourselves as the seller, and he was professional in his work approach. He paid attention to detail and managed to achieve our expected sale price. We will be happy to use his services again in future.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Work ethos and dedication
about 2 months ago
Work ethos and dedication

In my 35 years of property dealings i have never seen an agent working so methodically and consistently and late into the night to finalize a sale. They say the agent works for the vendor. I disagree. There is no vendor without a purchaser. They both want a successful end. It’s a very fine balancing act that requires skill and experience to keep both parties happy. Thank you Ryan for your skill and dedication.

Ryan Yan

Ryan Yan

  4.6   (31 reviews)
Seller review
The Agent You Need When the Market is Challenging
about 2 months ago
The Agent You Need When the Market is Challenging

Even in challenging market conditions, Bruce continues to attract genuine buyers to inspections and auction day—and delivers campaigns that convert. The process demands constant communication, persuasion, and problem-solving—and Bruce meets every moment of it. He is always available, always working. Looking back, every decision was perfectly timed and executed—the preparation, the inspections, the sequencing. Bruce arranged everything, leaving us nothing to worry about. He makes sales happen. He brings real buyers to bid. He delivers the best possible result—whatever the market. If you want a seamless experience and a premium result, Bruce is the only choice.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
    Professional, Dedicated, and Reliable
about 2 months ago
Professional, Dedicated, and Reliable

We had a fantastic experience working with Jackie Ji throughout the sale of our property. Jackie was professional, knowledgeable, and highly dedicated from start to finish. Communication was always clear and prompt, and we felt supported every step of the way. Jackie worked hard to achieve the best possible outcome for us and made the whole selling process smooth and stress-free. We truly appreciated the honesty, attention to detail, and strong negotiation skills shown during the campaign. We would highly recommend Jackie Ji to anyone looking to sell their property and would not hesitate to work together again in the future.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Seller review
Five-Star Sales
about 2 months ago
Five-Star Sales

As a seller, I highly recommend Bruce Liu. The biggest challenge in selling a property is poor communication, yet Bruce proactively kept me informed throughout the entire process—including feedback during each open house event and the sincerity of buyers' offers. What impressed me most was that he helped me set a reasonable reserve price before the auction, and the final成交 price exceeded my expectations. Given Melbourne's current market conditions, achieving such a result demonstrates exceptional professionalism.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Trusted guidance from start to finish
about 2 months ago
Trusted guidance from start to finish

We had a fantastic experience working with Jackie throughout the sale of our property. From the very beginning, she was professional, knowledgeable, and incredibly supportive during every stage of the process. Her communication was always clear and prompt. She genuinely cared about helping us achieve the best outcome and took the time to explain every step along the way. What stood out most was her dedication and professionalism. She worked hard to ensure everything ran smoothly and always made us feel informed and confident in the decisions being made. We are truly grateful for all of her help and would highly recommend her to anyone looking for an agent who is trustworthy, professional, and genuinely invested in her clients.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Seller review
Beyond what we had expected
about 2 months ago
Beyond what we had expected

When we signed on with Bruce to sell our property, we already had some high expectations based on the past experience we had with him when we went searching for properties to buy. We only heard good stories about him, and he had ever been present at all the open-for-inspections. We were impressed by his work ethics, and patience and deep knowledge when answering our queries. After we signed on with him to sell for us, all our past experiences had been proven true. Because of his hard work, we had tens of groups of people gone through the property during the first two weeks. He helped us to secure a sale pretty quickly in a difficult market.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Buyer review
Professional and ethical
about 2 months ago
Professional and ethical

Jackie is both warm and clear communicator, at the same time as extremely professional, efficient and ethical.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Seller review
Professional and experienced
about 2 months ago
Professional and experienced

He demonstrated a strong understanding of the market, provided clear and timely communication, and were always professional in their approach. What stood out most was his ability to listen carefully to my needs and tailor their advice accordingly, rather than taking a one-size-fits-all. I also appreciated his transparency and honesty, which helped build trust throughout the journey. Overall, I would confidently recommend this agent to anyone looking for a reliable, knowledgeable, and dedicated real estate professional.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Professional
about 2 months ago
Professional

Working Jackie was a genuinely positive experience from start to finish. She demonstrated a strong understanding of the market, provided clear and timely communication, and was always professional in the approach. Her attention to detail and proactive attitude made the entire process smooth and stress-free. Overall, I would confidently recommend this agent to anyone looking for a reliable, knowledgeable, and dedicated real estate professional.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Buyer review
Jacki li is a very warm person, she is professional in realestate field, you can trust her.
about 2 months ago
Jacki li is a very warm person, she is professional in realestate field, you can trust her.

When I inspected the house on that night, she stayed later and very patient to showing me around the house. She is very knowledgeable about the property market in suburban, help me to make decision where should I buy. Jackie, I am very appreciate with your help and very happy to buy this house for my own home .

Jackie Ji

Jackie Ji

  5   (250 reviews)
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