I highly recommend Cinch Management Agency, Colleen and her great team. From the start she always provided me with all the necessary information in a timely manner, she is very professional, approachable and honest. She rented my property in no time. Thanks Colleen and Cinch Management team for your great work! Much appreciated
Cinch Management
The team at Cinch were very helpful when it came to securing the property for lease, they processed my application quickly and kept me informed every step of the way. I would not hesitate to recommend the team at Cinch to both tenants and landlords.
Cinch Management
Easy to deal with and got me in to my property fast which was a blessing.
Cinch Management
Cinch was able to secure a new tenant after the 2nd opening. I was travelling remotely but they kept me informed and worked in with the difficulties of having mobile phone coverage. Greatly appreciated
Cinch Management
I had been with 3 different property manager with Cinch. In the later 2 cases, I only found out when I had to contact the property manager and there was no response via email and phone calls and sms, at the end I had to call the office to find out who my new property manager was. The most outrageous issue was recently the property manager only contacted me AFTER the tenant had moved out a month, to ask if I wanted to get a new tenant. Somehow I missed both of her emails, and she had not called or sms me. Few weeks later, I saw her email and replied thinking the tenant was still at the premises. I received no reply from her after I sent through a few emails, calls and sms, that was when I called the office and found out she was no longer working there. The new property manager did not know when the tenant vacated, I found out myself via contacting the tenant directly. I lost at least 2 months rental. Although the new property manager offered to waive the managing fees for 3 months, but I have lost confidence with this company.
Cinch Management
Helpful and friendly agency. A quick and smooth application process, with minimal disruption.
Cinch Management
Very happy with the team at the Agency. Everything was done professionally and promptly. We had 0 down time from us vacating our home and had Tenants to move in straight away.
Cinch Management
I have recently engaged The Agency as my property management. Saska was really wonderful to work with. She found a suitable tenant for my property quickly and efficiently. Her follow up calls were timely and always very much appreciated.
Cinch Management
Unfortunately I have not had a great experience with the rental side of your company. There is a long list of things that I was not happy with but probably counterproductive to go into them. However the areas for improvement are as follows. Dealing with one person/ property manager would be great. This means youu get to form a relationship with them an a sense of trust. If this is not possible then perhaps a heads up prior. So that the customer is aware that they will be dealing with more than one person. Follow up phone calls after inspections or property damage reports. Hope this help you improve future development with your team. I got so confused in which person did what an who I was supposed to talk too.
Cinch Management
I felt Michelle easy to deal with and got back promptly. The outside of the property could have been cleaner e.g. cobwebs spiders leaves and a few weeds in the garden but I found the inside nice and clean
Cinch Management
We enjoyed our experience with the Agency Property Management, they were kind, informative and made the process easy and stressfree.
Cinch Management
I have dealt with many of the team at The Agency in relation to selling a home and renting out a home and one thing I can say is that they are all wonderful to deal with. On the sales side Paul and Corey were very helpful and always did their best for me and on the rental side Alison, Hannah and Saskia were in constant contact with updates and had my home rented out within 2 weeks, fantastic result. I would definitely use them again.
Cinch Management
