Tenant review
Our reviews
216 reviewsacross 32 different locations, showing 12.
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Tenant review
3 months ago
No electric connection from day 1
Having a very bad experience. Straightaway, I'm moving to the property. I realised there is no electrical connection. I’ve called Origin and found out that to connect to electricity, a Certificate of Compliance for Electricity Work is required. Called Cooper and Cooper, the manager said something is wrong on the back end. She called 3rd party, then called me back. And said my connect will call you back so that you will have electricity soon. But nobody called me for 2 hours. Then I called my contact again and said that Origin needs a certificate of compliance for the work, otherwise it cannot be connected. So I have no electricity for the Easter holiday? But the manager is trying to solve the problem even though after work hours, just before the long weekend is very applicable.
Cooper and Cooper Real Estate
Landlord review
3 months ago
Excellent work.
Very happy with the service provided. The agent was professional, responsive, and made the whole process smooth. My unit was leased quickly with no hassle—highly recommend!
Cooper and Cooper Real Estate
Tenant review
3 months ago
Professional staff
I rented for six years through Coopers. Staff were always friendly and professional and understood my needs whenever there was an issue with lost keys, increased rent, repairs, etc.
Cooper and Cooper Real Estate
Landlord review
4 months ago
Excellent service
Kylie and the team at Cooper and Cooper are super responsive and conscientious. They also found new tenants for us very quickly and I trust their judgement and their processes. Great property managers.
Cooper and Cooper Real Estate
Tenant review
4 months ago
We had a seamless experience from start to finish
Our experience with the team at cooper and cooper was fantastic! Their prompt replies and guidance was key to finding our new residence without delay. I Highly rate the professionalism.
Cooper and Cooper Real Estate
Tenant review
4 months ago
very helpful throughout the process
The agent was professional, responsive, and very helpful throughout the process. Communication was clear, and everything was handled efficiently. I really appreciate the support and smooth service provided.
Cooper and Cooper Real Estate
Tenant review
4 months ago
Great agents
Good communication, reasonable and sensible, rented with them for 6 years no issues. Kylie managed my property with finesse.
Cooper and Cooper Real Estate
Landlord review
4 months ago
Great agent
Responsive and looks after my needs
Cooper and Cooper Real Estate
Tenant review
5 months ago
Reliable, Responsive, and Truly Supportive
I’m incredibly grateful for the way your team handled my situation. I came to you with an issue, and you resolved it promptly while finding me a new rental and securing it within 24 hours. Your polite, courteous, and genuinely lovely staff made what could have been a stressful time feel smooth and reassuring from start to finish. Thanks.
Cooper and Cooper Real Estate
Landlord review
5 months ago
Great communication, proactive approach, reliable and honest!
Cooper and cooper have been my acting agent for almost 12 months during this time they have been great at communication, having a proactive approach and using data to help make the right decision for my property. On the two occasions my property was listed we quickly had interest and had multiple applicants to choose from when finding the right tenant. Highly recommend to anyone looking for a property manager!
Cooper and Cooper Real Estate
Tenant review
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