Above and beyond my expectations!!!!!
Jem was recommended to us, and while I did contact 4 agents, Jen stood out as someone who was listening to my needs and expectations, and seemed to be an agent who would communicate well throughout the process.
Jem had a number of suggestions, and I went with most of these. I literally decided straight away that I wanted Jem to sell our Brisbane property, and I asked her if it was possible to have it online and an Open Home within a week. Jem embraced the challenge, and then after the first Open Home Home Jem contacted me to say one particular gentleman was interested.
Jem followed up with the prospective buyer in a proactive and professional manner, and within a couple of hours after the Open Home Jem had negotiated an EXCELLENT purchase price on my behalf.
The buyer was new to Real Estate and Jem was extremely patient and supportive with him, allowing him the confidence to enact the purchase. Within 4 weeks our home belonged to someone else, and without Jem working tirelessly through a few potential hiccups, I truly do not think the sale would have gone through. (Jem has a wide range of support networks that she used to help when a few things became problematic after the Building and Pest inspection.) We will be ever grateful to Jem's knowledge and use of extensive networks and support professionals that she enlisted as needed.
WITH SOOOOOOO MUCH APPRECIATION AND THANKS for your efforts Jem, you went above and beyond our expectations!!
SINCERE AND HEARTFELT THANK YOU from both of us Jem!
Dee and Ian (Humphreys) Sinnamon Park, QLD