Overall we are very happy Downton Property's management of our property. Inspections were regular with good feedback and photos, queries from tennants were passed on quickly and resolved easily. We had a few queries along the way and they were more than happy to help. Big thanks to Mikayla our last property agent who really looked after us and made sure everything was settled with the last tennants.
Downton Property
Super friendly staff and professional. All staff have lovely manners too. Good agent to rent from and quick to address any issues with the property.
Downton Property
It is with deep regret that I write this review. I believe that they try to do their best but at times that they just cruise along. At one point the 3 monthly inspection had to be repeated because the agent did not do their job properly. I had a water leak which caused me to have an freakishly large water bill which I paid in the expectation that I would be refunded - I never did get that refund. Finally throughout the tenancy I had those niggling problems - a Kitchen tap that had a water leak (never fixed) a bathroom fan that was loud (never fixed). Then upon moving out I got a message from the agents that "We have been out to the property this morning and myself and the owners were very impressed with the overall condition of the property" then there was a small list of blemishes ie a black splash could have been a little cleaner (I dispute this by the way) and I then get hit with a $200 cleaning fee. My word of advise would be choose wisely ...
Downton Property
Downtown Property have been looking after our investment property for us and we have nothing but praise for them. They keep us in the loop and have fantastic customer service. Their reports are timely and comprehensive. We highly recommend them.
Downton Property
Wonderful agency, very lovely people. Helpful and understanding.
Downton Property
We love renting from Downtown Property. Nat has been amazing. She is always helpful and nothing is too much trouble for her even if it's just a question.
Downton Property
reply in time responsible help deal with problem
Downton Property
I moved to Downton as I was dissatisfied with my previous agent. Downton is professional and reliable. I am more than satisfied that I made the right choice.
Downton Property
A very high level of service is provided. Mikayla is very professional and provides a high standard of the rental process with excellent communication at all times. Regards, Luke
Downton Property
After investigating a number of agents Downton's professional approach, thorough knowledge of the rental market and high quality marketing approach made the choice easy. Downton were ahead of the industry ensuring we got long term tenants paying above market rent. The staff respond quickly and professionally to any issues raised by me or the tenants and work through to resolution, always showing courtesy and respect to the tenants. I would highly recommend Nat Yaxley, Jamie philp and the team at Downton.
Downton Property
Fantastic staff, very accommodating and professional 👍😊
Downton Property
You couldn’t go past Mikayla as an agent. She is more than happy to help with any issue no matter how big or small. Mikayla goes out of her way to find a solution and is always up for a chat. I recommend Mikayla highly, thank you very much.
Downton Property
