Our profile

Our reviews

  5  
439 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
Was this helpful?
Buyer review
Professional, responsive and communicated clearly
about 2 months ago
Professional, responsive and communicated clearly

Lucy was an absolute pleasure to deal with when buying our home in North Fremantle. She was professional, responsive and communicated clearly throughout the process, making everything simple and stress-free. I wouldn't hesitate to recommend her.

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Seller review
Genuinely cares about her clients
about 2 months ago
Genuinely cares about her clients

From our first meeting, Lucy impressed me with her professionalism, market knowledge and genuine commitment to achieving the best possible result for me. Lucy is incredibly hardworking, approachable and genuinely cares about her clients. If you're looking for an agent who knows the market, communicates brilliantly, always stays calm and delivers exceptional results, I couldn't recommend Lucy Thomson more highly.

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Seller review
Communication skills were first class!
2 months ago
Communication skills were first class!

Lucy’s knowledge of the market and communication skills were first class. Timing is everything in real estate….. Lucy knew exactly what to do and when to make the process easy to understand and as efficient as possible.

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Seller review
Achieved a fantastic result, exceeded expectations!
2 months ago
Achieved a fantastic result, exceeded expectations!

Our sale wasn’t a straightforward one. It took us some time to decide whether and when to sell, and what strategy to take. Lucy was with us for the long haul, providing clarity and support throughout. In the end, she achieved a fantastic result that not only exceeded our financial expectations but also balanced a number of priorities and needs for both us and the buyers. We couldn’t recommend her more highly

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Seller review
A good listener and communicator!
2 months ago
A good listener and communicator!

I found Lucy very professional, knowledgeable, personable and honest. A good listener and communicator and very proactive. Always available to answer any questions or concerns even when out of town or overseas. She was always punctual and immaculately presented. I have complete trust and confidence in Lucy representing us in any future transaction.

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Buyer review
Professional, engaging, and knowledgeable
3 months ago
Professional, engaging, and knowledgeable

Lucy appraised our property in Mosman Park to help us plan for downsizing. Lucy suggested a property in North Fremantle that may meet our criteria. We viewed it with her and decided it met all our needs. Lucy had listened attentively and showed us only one property. We made a successful offer. Lucy was very responsive and negotiated a settlement agreement that met our needs for selling our existing home. She’s professional, engaging, and knowledgeable about the property market.

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Buyer review
Professional, knowledgeable and incredibly helpful!
3 months ago
Professional, knowledgeable and incredibly helpful!

Professional, knowledgeable and incredibly helpful, Lucy was a pleasure to work with and made the whole process stress free and seamless.

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Seller review
Second Time Around
3 months ago
Second Time Around

This is the second time I have used Susan to sell a property. She is the ultimate professional and an absolute pleasure to work with. Her team are fantastic as well and I would thoroughly recommend her.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Fantastic to work with from start to finish.
3 months ago
Fantastic to work with from start to finish.

Lucy was fantastic to work with from start to finish. She was always professional, approachable, and an excellent communicator, keeping us updated throughout the entire process. Her knowledge of the Mosman Park market was exceptional, and it gave us great confidence that our home was being marketed and negotiated with a genuine understanding of the local area. We wouldn’t hesitate to recommend Lucy to anyone. Thank you for making the sale of our home such a positive experience!

Lucy Thomson

Lucy Thomson

  5   (27 reviews)
Buyer review
Great Experience
3 months ago
Great Experience

We had a great experience working with Susan. Throughout the entire process, she was professional, reliable, and always responsive to our questions and concerns. Her integrity and honesty stood out the most. She communicated openly and negotiated fairly between all parties, working towards a positive outcome for everyone involved. Her approach made the process smooth and straightforward. I'd definitely recommend her to anyone buying or selling a property.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Full, detailed knowledge of the market.
3 months ago
Full, detailed knowledge of the market.

Susan's response to my request to sell and getting the house on the market was amazing. Painting, styling, necessary inspections and more all occurred in 2 weeks. Careful explanation of all details was given.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Very Impressed
4 months ago
Very Impressed

Susan recently sold our family home and we were impressed with every aspect of her service. Susan and her team, headed by Sharon were most supportive in assisting us to get our property ready for sale. We had complete confidence in Susan‘s approach to marketing our house which sold within a week. Susan is lovely to deal with, a good communicator and she gets results. We have no hesitation in recommending her and her great team at Duet.

Susan James

Susan James

  4.9   (401 reviews)
1 - 12 of 439
© 2026 RateMyAgent