Our profile

Our reviews

  5  
437 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Communication skills were first class!
10 days ago
Communication skills were first class!

Lucy’s knowledge of the market and communication skills were first class. Timing is everything in real estate….. Lucy knew exactly what to do and when to make the process easy to understand and as efficient as possible.

Lucy Thomson

Lucy Thomson

  5   (25 reviews)
Seller review
Achieved a fantastic result, exceeded expectations!
17 days ago
Achieved a fantastic result, exceeded expectations!

Our sale wasn’t a straightforward one. It took us some time to decide whether and when to sell, and what strategy to take. Lucy was with us for the long haul, providing clarity and support throughout. In the end, she achieved a fantastic result that not only exceeded our financial expectations but also balanced a number of priorities and needs for both us and the buyers. We couldn’t recommend her more highly

Lucy Thomson

Lucy Thomson

  5   (25 reviews)
Seller review
A good listener and communicator!
17 days ago
A good listener and communicator!

I found Lucy very professional, knowledgeable, personable and honest. A good listener and communicator and very proactive. Always available to answer any questions or concerns even when out of town or overseas. She was always punctual and immaculately presented. I have complete trust and confidence in Lucy representing us in any future transaction.

Lucy Thomson

Lucy Thomson

  5   (25 reviews)
Buyer review
Professional, engaging, and knowledgeable
21 days ago
Professional, engaging, and knowledgeable

Lucy appraised our property in Mosman Park to help us plan for downsizing. Lucy suggested a property in North Fremantle that may meet our criteria. We viewed it with her and decided it met all our needs. Lucy had listened attentively and showed us only one property. We made a successful offer. Lucy was very responsive and negotiated a settlement agreement that met our needs for selling our existing home. She’s professional, engaging, and knowledgeable about the property market.

Lucy Thomson

Lucy Thomson

  5   (25 reviews)
Buyer review
Professional, knowledgeable and incredibly helpful!
25 days ago
Professional, knowledgeable and incredibly helpful!

Professional, knowledgeable and incredibly helpful, Lucy was a pleasure to work with and made the whole process stress free and seamless.

Lucy Thomson

Lucy Thomson

  5   (25 reviews)
Seller review
Second Time Around
29 days ago
Second Time Around

This is the second time I have used Susan to sell a property. She is the ultimate professional and an absolute pleasure to work with. Her team are fantastic as well and I would thoroughly recommend her.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Fantastic to work with from start to finish.
about 1 month ago
Fantastic to work with from start to finish.

Lucy was fantastic to work with from start to finish. She was always professional, approachable, and an excellent communicator, keeping us updated throughout the entire process. Her knowledge of the Mosman Park market was exceptional, and it gave us great confidence that our home was being marketed and negotiated with a genuine understanding of the local area. We wouldn’t hesitate to recommend Lucy to anyone. Thank you for making the sale of our home such a positive experience!

Lucy Thomson

Lucy Thomson

  5   (25 reviews)
Buyer review
Great Experience
about 1 month ago
Great Experience

We had a great experience working with Susan. Throughout the entire process, she was professional, reliable, and always responsive to our questions and concerns. Her integrity and honesty stood out the most. She communicated openly and negotiated fairly between all parties, working towards a positive outcome for everyone involved. Her approach made the process smooth and straightforward. I'd definitely recommend her to anyone buying or selling a property.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Full, detailed knowledge of the market.
about 2 months ago
Full, detailed knowledge of the market.

Susan's response to my request to sell and getting the house on the market was amazing. Painting, styling, necessary inspections and more all occurred in 2 weeks. Careful explanation of all details was given.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Very Impressed
about 2 months ago
Very Impressed

Susan recently sold our family home and we were impressed with every aspect of her service. Susan and her team, headed by Sharon were most supportive in assisting us to get our property ready for sale. We had complete confidence in Susan‘s approach to marketing our house which sold within a week. Susan is lovely to deal with, a good communicator and she gets results. We have no hesitation in recommending her and her great team at Duet.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Do yourself a favour and use Susan James
about 2 months ago
Do yourself a favour and use Susan James

“I cannot say enough wonderful things about Susan James. She went above and beyond in every way to sell my mothers home. From the very first meeting, Susan’s communication was exceptional—she kept us in the loop every step of the way. Her team , including Sharon were professional and so helpful when things needed to be done ... yesterday ! Her market knowledge was unmatched, and she achieved us an amazing price for her property . Thanks to Susan , we had a smooth, stress-free sale, and I’ll forever be grateful.”

Susan James

Susan James

  4.9   (401 reviews)
Seller review
In Tune with Market
3 months ago
In Tune with Market

Susan was very much in tune with the local market and where my property sat. She recognised what prep on the house would present it at its best. Susan always followed up in a timely manner after home opens, and negotiated very proactively on my behalf. Her assistant Sharon was fabulous pulling everything together and went the extra mile on my behalf, as an interstate vendor.

Susan James

Susan James

  4.9   (401 reviews)
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