Her communication was first class, keeping me up to date at all times whilst also providing me with great tips for the move. Overall, a very positive experience and highly recommend her.
Susan James
Susan James manages the sales process with integrity and a refreshing directness, setting clear boundaries and expectations. We recently purchased and subsequently sold with Susan, our experience on both sides of the sales process were exceptional. As a buyer I found Susan to be very approachable and informative. Susan made herself available for a private viewing within hours of request after respectfully validating our inquiry to avoid unnecessary interruption to the seller. During negotiation, Susan maintained clear timelines, working through each party’s requests without fuss. As a seller, Susan and her valued assistant Sharon prioritised a realistic action list and had multiple contractors attend our house within days. I could not have been more impressed with the courtesy and professionalism of their suppliers who worked outside standard working hours/days at affordable rates. All were complimentary of the relationship they had with Duet. Ultimately, Susan delivered a great result on our property, presented multiple offers, of which a number came from her personal database of past clients. The service from her assistant Sharon post sale has been attentive and efficient. I highly recommend Susan.
Susan James
Susan was recommended to us for being extremely professional in her commitment to ensuring we fully understood the process of selling our home and receiving the best possible outcome. Susan and Sharon were a great team in guiding us in preparing our home for sale, which sold in four days. Susan’s knowledge of the sales evidence in Claremont gave us great encouragement that we had chosen the right agent. She is a delight!!
Susan James
Susan James was essential in the successful selling of our large home in Dalkeith. She had been recommended to us by work colleagues, recounting her perseverance and success, and now we could not be more pleased to have had her representing and helping us in selling our home. Supported by her highly qualified team, in a most pleasant manner, Susan provided powerful and enterprising advice on how to best prepare our home for sale. She helped us develop a realistic schedule and thorough ‘priorities list’ to help us best showcase our home and property to be ready for sale. Importantly, she provided a full range of right priced contractors to help us ready our property for the first home open, bringing her significant experience and fit for purpose approach. Without Susan’s contacts, these range of contractors would have otherwise taken months to secure and deliver with high quality. I would highly recommend Susan James as among the very top few real estate agents in the western suburbs; I cannot imagine how we would have sold our property at a price higher than expected without the guidance and coaching of Susan James.
Susan James
Susan James from Duet was referred to me independently by 2 friends over 2 years ago pre boom. I am pleased I listened to them! We spoke for months before I got to Perth to meet Susan. Her friendly, professional & down-to-earth approach put me at ease & I felt confident in her ability from the beginning. On arrival in Perth, ‘Team Susan’ swung into action. Susan was organized, helpful, efficient, knowledgeable & thorough. She had a network of fabulous helpers as did I and we blended! MOST importantly, they worked with me. When I could not be there (I live interstate) Susan & Sharon were there at the property checking, fixing, following up and confirming. Thank you for your exceptional service. It was a pleasure to entrust my property to women who are capable of conducting a property sale, running a business or household! Even my son who unbeknown to me and Duet, went to the one and only open for inspection, and said “She was friendly Mum, genuine & decent, and the house looked great!” Susan from Duet provided a refreshing no nonsense approach to selling my property. Thank you for removing the stress & making the process easy! Well done! I recommend Susan & Team without hesitation. Penny
Susan James
Susan is one of the most professional estate agents that we have dealt with. She sold our property in Swanbourne quickly and with a minimum of fuss. Her communication skills were excellent from start to finish. A very positive experience.
Susan James
Susan's name came to us from a mail drop. We knew immediately we met Susan that we had the best agent for our house. The steps Susan took with us were clearly defined and no surprises. Her expertise at marketing showed up after two consecutive days of showing and an offer on day three. We would highly recommend Susan.
Susan James
I would like to recommend Susan James for her attention to detail. My house sold in a very short period of time due to the professional marketing strategies of Susan and her team. I would absolutely recommend anyone considering selling a property to get in touch with Susan. Kind Regards
Susan James
From our initial consultation to the successful sale of our property, Susan James demonstrated exemplary professionalism, expertise, and dedication. She displayed a thorough understanding of the real estate market and provided valuable insights and guidance throughout the entire process. Susan’s proactive approach to marketing our property, leveraging various channels to maximise exposure and attract potential buyers, was evident. Throughout the duration of the listing, Susan maintained communication, promptly responding to inquiries, and providing regular updates on the sale of the property. She negotiated on our behalf, ensuring that our interests were always prioritised and advocating for the best possible outcome. Susan exhibited integrity in all her interactions, fostering trust and confidence. We were able to achieve a successful sale within a short timeframe, exceeding our expectations. We are immensely grateful for her hard work, diligence, and unwavering support.
Susan James
We found that selling one's home has been more stressful than we would have imagined.The preparation for the sale, followed by the intensity of the 'home opens', was all consuming; fortunately, guiding us through this maze was our real estate agent, Susan James. Susan provided us with competent advice on all aspects of the sale process from 'what stays & what goes', the time frames involved in a sale and, most importantly, a clear objectivity regarding the price that we could expect in the prevailing market. Susan provided us professionalism and honesty for the task at hand and she did so in an efficient and friendly manner. We are most grateful for Susan's counsel and can recommend her, without reservation, to those contemplating selling their home.
Susan James
Susan took a genuine interest in our search to find the right property. We also valued the professional approach she took to ensure the right balance between the interests of the seller and buyer, taking comfort from the clear guidelines around the offer process. A good experience all round.
Susan James
Susan James has acted with professional excellence: Organised and on time for all appointments, great communication. Thorough research of genuine market sales evidence. Concise objectivity in discussing valuation and likely selling price. Willing to receive input and consider all relevant and factual information. Professional and diligent preparation for sale including excellent advice on property presentation. Strong negotiation skills based on honest objectives and market evidence. Highly organised agent with a first class assistant following up all details of every aspect of contract and sale terms in a thorough and professional manner with exemplary communication skills. A very honest and delightful lady with great manners and a lovely style. No wonder Susan sells many house each year. Susan is a five star sales agent and a thoroughly professional real estate expert.
Susan James
