From viewing the property to negotiating a start date, collecting keys and entry reports - all very efficient and positive and felt well cared for. However since then there have been challenges communicating with the agent and getting resolution on some key issues with the property. Issues raised in the app as shown when moving in still, a week later had not been acknowledged. I followed up with an email only to be told the landlords will be informed. It's now been almost 2 weeks and we still have no updates so while we are paying for a property with a hot tub and bbq - both items are unusable and in need of servicing.

Eastell and Co

star   5   (313 reviews)

Bettina was extremely helpful with all our questions and responded very quickly to all our enquiries.

Eastell and Co

star   5   (313 reviews)

I couldn’t be more impressed with the outstanding service provided by Eastell and Co. They handled the entire process of finding a new tenant—along with managing the exit and entry—efficiently and professionally from start to finish. I highly recommend Eastell & Co to anyone looking for property managers who go above and beyond.

Eastell and Co

star   5   (313 reviews)

I have had a wonderful experience dealing with Mel and Bettina. They gave both been so very helpful, informative, on the money in regards to the market and rented our home in record time. Couldn’t be more grateful for their knowledge and experience.

Eastell and Co

star   5   (313 reviews)

Melissa and the team were fantastic in finding us a quality tenant within a week for our investment property. Very happy with their professionalism and communication to guide us through the process.

Eastell and Co

star   5   (313 reviews)

Mel and Elle have been such a blessing to work with. From the moment I first spoke to Mel to sign up with Eastell and Co to the day she handed over care of my property to Elle for on going management, Mel has been nothing but kind and generous with her time. She's address my questions and concerns in an efficient and effective manner while going out of her way to organise additional works (prior to my sign-on with her) to make sure my place could be rented quickly and at a fair price. I was extremely impressed by her ability to secure a rental contract within a decent timeframe at a respectable rate and would recommend her to anyone thinking of letting their property on the Sunny Coast! Elle has been extremely communicative of repair works and tenant concerns since taking over carrage of my property from Mel. She is such a lovely character to work with, always ready to help me out with quotes while doing her best to make herself available when required to let trades onto site to conduct repairs and or upgrades. While I've only known Elle for a month, she has certainly established herself in my mind as a capable, kind and friend property manager - I have no concerns leaving the care of my property with her!

Eastell and Co

star   5   (313 reviews)

We had a great and smooth communication prior to moving in. Everything happened in a correct way and we are very happy with the warm welcoming as well! Thanks to Eastell and Co we are settled and ready for our new chapter.

Eastell and Co

star   5   (313 reviews)

The home was comfortable, clean, and suited our needs well. The property manager was professional and easy to communicate with, and any maintenance requests were attended to in a reasonable timeframe. The location was convenient and the neighbourhood felt safe and quiet. Alicia had made the whole process easy and is always approachable.

Eastell and Co

star   5   (313 reviews)

From day 1, the information and support provided have been fantastic, clear, and incredibly proactive. What stood out the most: * Mel is by far the most proactive and professional property manager we’ve had the pleasure of working with over the years. * The team goes above and beyond to ensure new tenants have everything they need and feel they belong. * They even organised a thoughtful welcome pack to help new tenants settle in smoothly. * Mel’s ongoing and clear communication made the process seamless with no stress! If you’re looking for a property management team that truly cares, communicates well, and goes the extra mile, Eastell and Co and Mel are the way to go. Highly recommend!

Eastell and Co

star   5   (313 reviews)

Clinton and his team were very helpful and transparent in assisting me with the purchase of this property.

Eastell and Co

star   5   (313 reviews)

We have been happy with the renting process through Eastell and co.

Eastell and Co

star   5   (313 reviews)

It was refreshing working with the entire property management team at Eastell and Co. From being proactive in finding the right tenant to organising an external clean, nothing was too big or too small for them to do. Their communication was excellent and we really valued that they all work as a team. Certainly a refreshing experience to Property Management.

Eastell and Co

star   5   (313 reviews)