We were kept informed of the market, encouraged to take certain steps and reassessed situation when first steps were a little slower than expected. At all times communication and professionalism was on display. This increased confidence in our agent and they understood what we required. As busy professionals ourselves it was great dealing with someone who communicated well and kept us updated every step of the way. A pleasure to work with - well done!

Elevate Residential

star   5   (26 reviews)

Have worked with the Elevate team for a couple of years now, including Paige and Faith. They are always responsive and have a great knowledge of the local market. They go above and beyond to ensure that things get executed promptly. In addition to this, their partnership with Brisbane Housing Company is a great cause to support households in need. The new Exit 360 platform for entry and exit provides a next-level detailed report to ensure that both tenant and landlord are protected if there’s a discrepancy or dispute. I have no problem in recommending Elevate to friends and families.

Elevate Residential

star   5   (26 reviews)

Wonderful to work with especially as beginner renter. The staff was very helpful, communicated frequently and clearly. They were also very professional, did not take long to get back to me when I had questions or needed more information. They were also helpful in pointing me in the right direction regarding connecting services. Great service overall.

Elevate Residential

star   5   (26 reviews)

Excellent to deal with

Elevate Residential

star   5   (26 reviews)

Rochelle and the team at Elevate go above and beyond to manage our investment properties. Their professional and friendly manner ensure mutual satisfaction for both landlord and tenant alike. We are very satisfied with the service Elevate provide.

Elevate Residential

star   5   (26 reviews)

First of all, I would like to thank all the colleagues in your company for their hard work. However, I have to say that my experience of renting a house in this company for the first time was very bad. From the very beginning when my quotation was confirmed, I found that it was your staff who gave the quotation to the landlord wrongly, and then telling me that I could get the keys in advance was another wrong message. I have never tried to drive myself to pick up the keys on the day of check-in. When I was told that there needed to be some checks or termite control work, I told you that I needed to work and no one was at home, and you could enter by yourself. You told me that I had to be at home by myself. I think you haven't solved the problem for the client, but keep creating problems. Since the houses I rented before usually didn't have such situations, I hope you can develop better and truly solve problems for the owners and clients. thank you

Elevate Residential

star   5   (26 reviews)

Efficient and systematic with property management. Clear instructions and seamless customer experience particularly with connecting utilities. Only negative was that deposit had to be paid within 24 hour to secure the unit when the lease agreement was issued late evening which caused a lot of stress.

Elevate Residential

star   5   (26 reviews)

Elevate Residential are always very professional to deal with and responsive in their communication. They are very thorough have done an excellent job of managing my property. I would highly recommend them to anyone looking for a property manager.

Elevate Residential

star   5   (26 reviews)

Kerry and Rochelle do an excellent job of looking after tenants and landlords alike. They are professional, friendly and have excellent communication skills and always respond promptly. I would highly recommend the whole of the Elevate Team.

Elevate Residential

star   5   (26 reviews)

I would like to commend the team at Elevate for their outstanding service and support in managing our investment property. From the outset, their communication has been exceptional—clear, consistent, and proactive. We’ve felt fully informed and supported every step of the way, with frequent updates and timely responses to any questions or concerns. The quality of tenant screening and reviews has been particularly impressive. Elevate clearly prioritises finding the right fit, and their thorough approach has given us great peace of mind that our property is in responsible hands. Their commitment to acting in the best interests of both our family and our investment has been evident throughout the entire process. What has really set Elevate apart is the way they’ve simplified complex processes and made the entire experience seamless. From documentation to decision-making, everything has been made easy and efficient. Their professionalism, reliability, and attention to detail have exceeded our expectations, and we’re confident knowing our property is being managed with such care and expertise. We are very pleased with our experience and would highly recommend Elevate to others seeking property management with integrity and excellence.

Elevate Residential

star   5   (26 reviews)

We are really happy we chose Elevate to manage our property. Paige and Rochelle have both been excellent guides helping us through the rental process as first-time landlords. We have been impressed by their level of communication and availability - and their attention to detail. Our place was rented fast and we trust Elevate will help manage our property and ensure a great experience for tenants. We have already recommended Elevate to friends and family.

Elevate Residential

star   5   (26 reviews)

Rochelle and Faith have been a pleasure to deal with. From first inspection through to application, approval, and even accommodating picking up keys slightly earlier to coincide with removalists, they’ve been nothing but helpful and supportive.

Elevate Residential

star   5   (26 reviews)