I found the Property Manager, Ivan very helpful and overall I would rate highly. Unfortunately my not so great experience came for their unorganised administration side when dealing with office staff.
eresidential
I’m new with eResidential, and so far my experience has been excellent. The team has been professional, welcoming, and very clear with communication. They’ve made the start of my tenancy smooth and easy, and I feel confident renting through them.
eresidential
Our property manager Sarn has given exceptional services to us since becoming tenants with eResidential! Keeping on top with professionalism to help us settle into our new home nicely and being able to be comfortable in communicating for our needs. Looking forward to continuing our journey with eResidential
eresidential
From start to finish Ivan, Jedith and the team have been great to rent through. The are great to communicate with, resolved any issues promptly and they are all so friendly. We have bought a house now but if we ever needed to rent again, we would through them! Thanks E-Residential!
eresidential
The team is very professional both in technical and customer support. While they support the tenants they also are serious in looking after the properties so offer confidence for the owners ensuring their property are being managed properly.
eresidential
Extremely efficient and always polite and kind staff. Never waited very long on the phone when I called them. Any issue with the property was solved quickly. Exiting the property at end of lease was smooth and easy. Cant recommend this team enough.
eresidential
I rented a property through EResidential agency from 2014 to 2026. During that time I found property managers Ivan and Sonya to be polite and helpful if I had a query. Rent inspections were professional and unobtrusive. Necessary repairs were carried out promptly. Communication was open and honest via email and over the phone. I highly recommend EResidential and the above named agents and would rent with them again if I were to return to the Sunnybank/ Mt Gravatt area
eresidential
the agent is very accommodating and answers even simple queries. He even calls or lets his assistant send us an email to make sure our concers are addressed. They also respond to concerns very timely.
eresidential
Ivan and the team were nothing but accommodating to all my needs. I would recommend EResidential to anybody looking for a reliable team. Whether you are looking for a rental or you are an owner looking for a great team to manage your property I highly recommend Ivan and his team. I will certainly rent through Ivan and his team again if a suitable property becomes available.
eresidential
I can honestly say they’ve been the best property managers I’ve ever dealt with. From start to finish, they were always responsive, professional, and genuinely friendly. Any issues were handled quickly and without hassle, and their communication was consistently clear and helpful. It's rare to find a real estate agency that makes renting feel so easy and stress-free. I’m very glad to have had eResidential as my agent, and I would absolutely recommend them to anyone!
eresidential
Quick response for my rental agreement after the inspection is completed
eresidential
Friendly, easy to talk to, reliable, puncrual and amazing
eresidential
