We’ve had an exceptional experience with our property manager. He’s incredibly friendly, professional and always quick to respond whenever we need anything. His communication is fantastic, and he consistently goes above and beyond to make everything as smooth and stress-free as possible. He’s genuinely approachable, reliable and a pleasure to deal with. We couldn’t recommend him highly enough!
eresidential
Communication was clear and concise and response times were prompt and efficient. I would recommend this team for future tenancy or any property agreements.
eresidential
EResidential have been great throughout my relationship with them. Ivan has been the best property manager and also gave me lot of expert advice on many issues related to my prooperty. His local knowledge of the area has been great. I would definately go with him in my next rental property also.
eresidential
Ivan Chua was our property manager throughout our lease and he was great to deal with from start to finish. His communication was always clear, prompt ,professional and he was consistently kind and approachable. Any issues ,questions or requests were sorted out as quickly as possible and he was extremely helpful in every way during our tenancy. We really appreciated his support and the positive experience he provided while managing the property.
eresidential
I found the Property Manager, Ivan very helpful and overall I would rate highly. Unfortunately my not so great experience came for their unorganised administration side when dealing with office staff.
eresidential
I’m new with eResidential, and so far my experience has been excellent. The team has been professional, welcoming, and very clear with communication. They’ve made the start of my tenancy smooth and easy, and I feel confident renting through them.
eresidential
Our property manager Sarn has given exceptional services to us since becoming tenants with eResidential! Keeping on top with professionalism to help us settle into our new home nicely and being able to be comfortable in communicating for our needs. Looking forward to continuing our journey with eResidential
eresidential
From start to finish Ivan, Jedith and the team have been great to rent through. The are great to communicate with, resolved any issues promptly and they are all so friendly. We have bought a house now but if we ever needed to rent again, we would through them! Thanks E-Residential!
eresidential
The team is very professional both in technical and customer support. While they support the tenants they also are serious in looking after the properties so offer confidence for the owners ensuring their property are being managed properly.
eresidential
Extremely efficient and always polite and kind staff. Never waited very long on the phone when I called them. Any issue with the property was solved quickly. Exiting the property at end of lease was smooth and easy. Cant recommend this team enough.
eresidential
I rented a property through EResidential agency from 2014 to 2026. During that time I found property managers Ivan and Sonya to be polite and helpful if I had a query. Rent inspections were professional and unobtrusive. Necessary repairs were carried out promptly. Communication was open and honest via email and over the phone. I highly recommend EResidential and the above named agents and would rent with them again if I were to return to the Sunnybank/ Mt Gravatt area
eresidential
the agent is very accommodating and answers even simple queries. He even calls or lets his assistant send us an email to make sure our concers are addressed. They also respond to concerns very timely.
eresidential
